Staff was friendly and accommodating. Nice breakfast, I appreciate paper plates and cups over styrofoam.
展开
酒店回复: Dear Caroline,Thank you for your kind words. We are delighted you enjoyed the friendly service and breakfast. We also appreciate your note about the paper plates and cups, as we strive to make choices that guests value. We look forward to welcoming you again.Sincerely, Heidi Neff General Manager
4.0分
其他
展开
The room was very nice and comfortable. The room was a good size also The bathroom was nice. I have trouble with my back after traveling and I turn on the hot water which doesn’t get real hot and laid down in the tub. When I did that that saw that both soap holders were very dirty underneath. The one at the tub was the worse.
展开
酒店回复: Dear Linda,Thank you for sharing your feedback. We are glad you found the room spacious and comfortable and that the bathroom met your needs. We regret to hear about the condition of the soap holders and the hot water not being as warm as expected. Your comments have been shared with our housekeeping and maintenance teams to ensure improvements. We appreciate your input and hope to welcome you back for a better experience.Sincerely, Heidi Neff General Manager
2.0分
其他
展开
The room was dirty and very basic. I would not rate this beyond 7/10. The pet area was muddy. There were areas of the room is disrepair. Bed linens were very light and it felt like I was just sleeping under a sheet. There has to be better places in the area without having to spend a fortune.
展开
酒店回复: Dear Guest,Thank you for taking the time to share your perspective on your recent stay. Insights like yours help us continue focusing on the comfort, presentation, and functionality of our accommodations so every guest can feel relaxed and well cared for. We are committed to enhancing the overall experience, from room features to outdoor areas, and your comments support those ongoing improvements. We truly appreciate you giving us the opportunity to serve you and hope you will visit our hotel once again.Sincerely, Heidi Neff General Manager
4.0分
商务出差
展开
Kind, pleasant staff. Lovely lobby. Mostly clean. Could use some updates in the bathroom. Water pressure low. Ultimately, good value (especially considering hotel costs are skyrocketing even in small towns).
展开
酒店回复: Dear Guest,Thank you for sharing your detailed feedback. It is wonderful to hear that you enjoyed the warm service from our team, the inviting lobby, and the overall cleanliness of your stay. Your observations about the bathroom and water pressure are valuable and help us continue enhancing the guest experience. We are glad you found good value during your visit, and we look forward to welcoming you back to our hotel once again.Sincerely, Heidi Neff General Manager
5.0分
其他
Nice young man checked us in and made us comfortable with the services. We have a cat so it all worked out well.
展开
酒店回复: Dear Guest,Thank you for sharing your experience with our team. It is wonderful to hear that the young gentleman at check-in made you feel comfortable and welcomed. We are pleased that our pet-friendly services accommodated you and your cat seamlessly, ensuring a smooth and enjoyable stay. Creating a warm and accommodating environment for all guests, including those traveling with pets, is important to us. We look forward to your next visit.Sincerely, Heidi Neff General Manager.
5.0分
情侣出游
展开
Check-in was easy, staff were so polite and welcoming. Breakfast was average with all the standard selections. We were just passing by for 1 night so our short stay was suitable. The beds were comfortable.
展开
酒店回复: Dear Guest,Thank you for sharing your experience with us. We are glad the check-in process was smooth and that our team’s polite and welcoming attitude made a positive impression. It is great to hear the comfortable beds added to your restful night. Breakfast selections aim to offer familiar favorites, and your feedback helps us maintain balance. We appreciate you choosing our hotel for your brief stay and look forward to welcoming you again whenever your travels bring you back.Sincerely, Heidi Neff General Manager.
4.0分
家庭亲子
Our first day breakfast was canceled, due to someone calling out. Worker was frustrated. Second day was good.
展开
酒店回复: Dear Guest,Thank you for sharing your experience with us. Staffing challenges can sometimes impact service, and we appreciate your understanding during that time. It is encouraging to hear that your second-day breakfast met your expectations and that the overall experience improved. Our team remains dedicated to providing consistent and welcoming service throughout every visit. We look forward to hosting you again.Sincerely, Heidi Neff General Manager.
3.0分
其他
Check in was great.
The room was in fair shape.
The remote did not sync to the features of the tv.
Beds were very comfortable
展开
酒店回复: Dear Guest,Thank you for recognizing the cleanliness of our rooms. We are glad to hear that your check-in process was smooth and that you found the beds comfortable. Creating a welcoming and restful environment is important to us. Your observation about the television remote not syncing properly has been noted, as we continuously work to enhance our guest experience through attention to detail. We appreciate your feedback and look forward to providing you with an even better stay during your next visit.Sincerely, Heidi Neff General Manager.
3.0分
其他
展开
Disappointed
Possibly the sketchiest elevator I have used. Room was clean and I did love the hard floors and that there was not any carpeting in the rooms.
Beds were below average and you can see the lumpiness in the made beds. The bed was tolerable to sleep on but comfortable or relaxing.
The bathroom needs some serious attention. Rust marks from water draining down the shower handle bar. Torn curtain. Walls had dirty smears on both sides of shower from previous guests getting in and out of the shower. Gross. Corners of bathroom need scrubbed down and floor boards wiped off. Toilet paper and tissues were very rough.
I did think the hotel was fairly quiet from about 10pm until 6:30am. But even then, I counted 4 ambulance sirens over night. None of them woke me from sleep but every time I woke I could hear one.
展开
酒店回复: Dear Guest,Thank you for providing detailed feedback about your stay. Noticing both the positives, such as cleanliness and the quiet environment overnight, alongside areas needing improvement, offers valuable insight. Attention to room comfort, maintenance, and overall ambiance is key to enhancing the guest experience. Your thorough observations support ongoing efforts to elevate quality and ensure every aspect—from furnishings to bathroom upkeep—meets high standards of comfort and care for all guests.Sincerely, Heidi Neff General Manager.
4.0分
其他
The room was clean. Bed comfortable. Breakfast was adequate as far as food choices but no attendant. No juice and no milk for the cereal. Pretty sad.
展开
酒店回复: Dear Guest,Thank you for sharing your observations regarding your stay. We are pleased to know you found your room clean and the bed comfortable, as guest comfort is a priority. Your feedback about the breakfast setup and available options provides valuable insight as we consider ways to enhance the dining experience. We appreciate your input and look forward to welcoming you back.Sincerely, Heidi Neff General Manager.
Staff was friendly and accommodating. Nice breakfast, I appreciate paper plates and cups over styrofoam.
The room was very nice and comfortable. The room was a good size also The bathroom was nice. I have trouble with my back after traveling and I turn on the hot water which doesn’t get real hot and laid down in the tub. When I did that that saw that both soap holders were very dirty underneath. The one at the tub was the worse.
The room was dirty and very basic. I would not rate this beyond 7/10. The pet area was muddy. There were areas of the room is disrepair. Bed linens were very light and it felt like I was just sleeping under a sheet. There has to be better places in the area without having to spend a fortune.
Kind, pleasant staff. Lovely lobby. Mostly clean. Could use some updates in the bathroom. Water pressure low. Ultimately, good value (especially considering hotel costs are skyrocketing even in small towns).
Nice young man checked us in and made us comfortable with the services. We have a cat so it all worked out well.
Check-in was easy, staff were so polite and welcoming. Breakfast was average with all the standard selections. We were just passing by for 1 night so our short stay was suitable. The beds were comfortable.
Our first day breakfast was canceled, due to someone calling out. Worker was frustrated. Second day was good.
Check in was great.
The room was in fair shape.
The remote did not sync to the features of the tv.
Beds were very comfortable
Disappointed
Possibly the sketchiest elevator I have used. Room was clean and I did love the hard floors and that there was not any carpeting in the rooms.
Beds were below average and you can see the lumpiness in the made beds. The bed was tolerable to sleep on but comfortable or relaxing.
The bathroom needs some serious attention. Rust marks from water draining down the shower handle bar. Torn curtain. Walls had dirty smears on both sides of shower from previous guests getting in and out of the shower. Gross. Corners of bathroom need scrubbed down and floor boards wiped off. Toilet paper and tissues were very rough.
I did think the hotel was fairly quiet from about 10pm until 6:30am. But even then, I counted 4 ambulance sirens over night. None of them woke me from sleep but every time I woke I could hear one.
The room was clean. Bed comfortable. Breakfast was adequate as far as food choices but no attendant. No juice and no milk for the cereal. Pretty sad.