Place under renovation, understandable. But, I waited over 10 minutes for Jarod to come to the front desk to greet me and check in. I was about to leave!
The electronic key and lock needed a new battery so I was locked out of my room. He fixed it at my request but wanted to put it off until I was gone from my room. Why?
The door to the room had big cracks around the jamb. Could see daylight all around the door.
The TV wasn’t set up so I was asked to let them come in to set it up. Why rent a room that’s clearly not ready?
The parking lot had severe potholes and bumpiness.
I didn’t get any attitude from the staff, which is about the only positive thing to say.
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酒店回复: Dear Guest,Thank you for sharing your experience. We sincerely apologize for the delays at check-in, issues with your room door, TV setup, and the condition of the parking lot. We’re glad our staff maintained a positive attitude, and we will review your feedback carefully to ensure renovations and maintenance are better managed for future guests.Sincerely,Hotel Manager
1.0分
其他
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The gal that was working, the desk was nice and respectful however, she was delayed to assist and didn’t seem to care that we felt uncomfortable. When we pulled up to the location, it was off a dirt road. The advertisements provided online and through ******* were false. The amenities were false. It was not in a well lit area. The lights that you pull up under to go check in were flickering and barely working. There was cockroaches and spiders in our room, mold and extreme dust in the bedroom. We had no blankets and our deadbolt to our room had been broken previously, and it was very noticeable that it was not securely able to work. We did ask for our deposit back which the front desk did oblige too, and I did go through ******* and told them my experience and they did refund me with no issues but the advertisements online and through ******* along with the reviews over the last five months of a supposed remodel and amenities are false and it is the worst place in experience I’ve ever had in my life. There were people there that made you uncomfortable and stared at you and followed you around. I will never go back to any days inn ever in my life. It was actually disgusting and humiliating and degrading. If they have new owners like the reviews say I hope that they figure it out because I feel like this situation should be illegal or it should be made into an apartment complex for those people that stay consistently because it look like people lived there.
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We sincerely apologize for the issues you experienced during your stay, from cleanliness and safety concerns to inaccurate advertising. Your comments are taken very seriously, and we will address these matters immediately to ensure future guests have a safe and comfortable experience.Sincerely, Hotel Manager
2.0分
其他
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Stayed here for one night enroute to Myrtle Beach. Motel was old and not updated. There weren't any towels in our room and only a sheet on the beds: no comforter.
1.0分
家庭亲子
Drove up and looked like a dump just took the hit on reservation and booked elsewhere
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酒店回复: Dear Guest,Thank you for sharing your experience. We’re truly sorry the property did not meet your expectations upon arrival. Your feedback is important, and we will use it to improve our appearance and guest experience. We hope you might consider giving us another chance in the future.Sincerely,Hotel Manager
1.0分
家庭亲子
Was very unsafe pictures on internet is better then it really is very unsafe for children
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酒店回复: Dear Guest,We’re sorry to hear you felt unsafe during your stay. Guest safety is very important to us, and we’ll be reviewing your concerns immediately with our team.Sincerely, Hotel Manager
非常不错的哦
租的是特大床,结果床很小;
厕所里没有纸;
毛巾都是脏的,我要求他们去换 ,还是脏的;
空调制冷不制热;
最离谱的事,床上没有被子
请看我的视频
千万别定,还没办法退房
酒店位置离高速公路很近,这是唯一的优点。其他方面都一塌糊涂。凌晨1点10分入住时,房间感觉像个桑拿房。空调据说开到最大了,一个小时后我还在大汗淋漓。打电话给前台反映空调问题(没有解决),前台服务员到房间感受了一下,为不便道歉。那个1912年的窗式空调吹出来的是半冷的风,勉强能用。房间里还有虫子(蟑螂)。地毯很脏,床架和床裙看起来像恐怖电影里的场景。微波炉看起来像是30年前弗莱迪和杰森谋杀了一些动物后留下的,完全没有清洗或更换的痕迹。冰箱需要除霜和清洗。冰柜因为之前溢出的东西没有清理干净,已经变了色。关于质量问题和建筑急需翻新,我可以说上三天三夜。211房间简直是一团糟,酒店老板/经理应该感到羞耻。尤其是在我因为弄脏了床单(可乐洒在了他们“米白色”的床单上)而被收取了53.50美元之后,真是厚颜**。0颗星,我绝对不推荐!最糟糕的是我甚至都没拍照。但我也不想再回忆那段恶心的经历了。
非常干净整洁
非常僻静
Place under renovation, understandable. But, I waited over 10 minutes for Jarod to come to the front desk to greet me and check in. I was about to leave!
The electronic key and lock needed a new battery so I was locked out of my room. He fixed it at my request but wanted to put it off until I was gone from my room. Why?
The door to the room had big cracks around the jamb. Could see daylight all around the door.
The TV wasn’t set up so I was asked to let them come in to set it up. Why rent a room that’s clearly not ready?
The parking lot had severe potholes and bumpiness.
I didn’t get any attitude from the staff, which is about the only positive thing to say.
The gal that was working, the desk was nice and respectful however, she was delayed to assist and didn’t seem to care that we felt uncomfortable. When we pulled up to the location, it was off a dirt road. The advertisements provided online and through ******* were false. The amenities were false. It was not in a well lit area. The lights that you pull up under to go check in were flickering and barely working. There was cockroaches and spiders in our room, mold and extreme dust in the bedroom. We had no blankets and our deadbolt to our room had been broken previously, and it was very noticeable that it was not securely able to work. We did ask for our deposit back which the front desk did oblige too, and I did go through ******* and told them my experience and they did refund me with no issues but the advertisements online and through ******* along with the reviews over the last five months of a supposed remodel and amenities are false and it is the worst place in experience I’ve ever had in my life. There were people there that made you uncomfortable and stared at you and followed you around. I will never go back to any days inn ever in my life. It was actually disgusting and humiliating and degrading. If they have new owners like the reviews say I hope that they figure it out because I feel like this situation should be illegal or it should be made into an apartment complex for those people that stay consistently because it look like people lived there.
Stayed here for one night enroute to Myrtle Beach. Motel was old and not updated. There weren't any towels in our room and only a sheet on the beds: no comforter.
Drove up and looked like a dump just took the hit on reservation and booked elsewhere
Was very unsafe pictures on internet is better then it really is very unsafe for children