酒店回复: Hi Martha,Thank you for sharing your experience. We sincerely apologize for the lack of cleanliness and poor service you encountered during your stay. This is far below the standard we aim to provide, and your feedback will be shared with management to address these issues immediately. We appreciate you bringing this to our attention and regret that your stay was disappointing.
1.0分
家庭亲子
原文
翻译提供方：Google
酒店气味非常难闻，到处都是蟑螂，房间很脏，房间外的员工非常吵闹
1.0分
商务出差
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The staff were very kind and friendly but the place was very dirty, I asked for none smoking room because I have severe allergies to cigarettes, unfortunately every room they have smells like cigarettes really strong, I ended up leaving very early in the morning I just couldn’t tolerate the smell
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酒店回复: Hi Djamel,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time and apologize for any inconvenience. Jeremy Ward #Team6
3.0分
其他
Staff was decent but the facility in itself was not safe , they where going under a new management so the workers had everything everywhere I had a bug in
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酒店回复: Hi Bryanna,Thank you for your feedback. We appreciate your honesty and apologize for the safety concerns you experienced during your visit. Please know that we are actively working under new management to improve our facilities and ensure a safe, clean, and comfortable environment for all our guests. We hope to have the opportunity to serve you better in the future.Jeremy Ward #Team6
1.0分
家庭亲子
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Room on 3rd floor, no elevator
Room was filthy
Room was tiny
Beds not made properly
My son put on clothes and slept on top of the blankets because he felt gross
We left after 4 hours because we couldnt fall asleep due to "feeling gross"
Bathroom door wouldnt close due to missing piece in the handle
Could only find one outlet that worked to charge phones.
Front desk associate was sooo quiet, no idea what he was saying.
Check in process was the longest ive ever experience.
1.0分
其他
We did not end up staying there at all, asked for a refund, hotel was dirty, mold and dusty, beds wore broken and they didn’t not want to refund our money back
1.0分
其他
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The Rooms were filthy, the first room had no air that worked, and the drapes were hanging off the window. Then they put us on the first floor, which, by the way, to let you know, the elevator did not work . The second room had no light bulbs and was filthy, plus we had to pay an extra $20.00 in cash as a security deposit
1.0分
家庭亲子
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How wrongful putting me and my husband and my son that have special needs out of they hotel and they never gave me back my $150 deposit from them the people working there are trouble when you don't smoke inside their love to put the blame on you its not family friendly or kid friendly I will never bring my family back at motel 6 on nates road I'm still waiting on my $150 deposit
1.0分
情侣出游
I booked never stayed front desk told me no rooms has ac and housekeepers did not show up this week and i tryed to check in at 730 pm
我去参加儿子的军校毕业典礼，这家汽车旅馆条件非常差劲。
他们从来没打扫过房间。我们住了三个晚上，房间条件太差了。我绝对不会推荐这个地方。这里非常脏，工作人员也不友好，除了一个正在打扫走廊的男人。房间非常脏，橡胶很脏，看起来很不安全。体验非常糟糕。
酒店气味非常难闻，到处都是蟑螂，房间很脏，房间外的员工非常吵闹
The staff were very kind and friendly but the place was very dirty, I asked for none smoking room because I have severe allergies to cigarettes, unfortunately every room they have smells like cigarettes really strong, I ended up leaving very early in the morning I just couldn’t tolerate the smell
Staff was decent but the facility in itself was not safe , they where going under a new management so the workers had everything everywhere I had a bug in
Room on 3rd floor, no elevator
Room was filthy
Room was tiny
Beds not made properly
My son put on clothes and slept on top of the blankets because he felt gross
We left after 4 hours because we couldnt fall asleep due to "feeling gross"
Bathroom door wouldnt close due to missing piece in the handle
Could only find one outlet that worked to charge phones.
Front desk associate was sooo quiet, no idea what he was saying.
Check in process was the longest ive ever experience.
We did not end up staying there at all, asked for a refund, hotel was dirty, mold and dusty, beds wore broken and they didn’t not want to refund our money back
The Rooms were filthy, the first room had no air that worked, and the drapes were hanging off the window. Then they put us on the first floor, which, by the way, to let you know, the elevator did not work . The second room had no light bulbs and was filthy, plus we had to pay an extra $20.00 in cash as a security deposit
How wrongful putting me and my husband and my son that have special needs out of they hotel and they never gave me back my $150 deposit from them the people working there are trouble when you don't smoke inside their love to put the blame on you its not family friendly or kid friendly I will never bring my family back at motel 6 on nates road I'm still waiting on my $150 deposit
I booked never stayed front desk told me no rooms has ac and housekeepers did not show up this week and i tryed to check in at 730 pm