酒店回复: Dear Syuan, We sincerely apologize for the unacceptable condition of your room, including the unclean bed sheets, lack of amenities, and pest issue. This is far from the experience we strive to provide. Your comments have been shared with our housekeeping and maintenance teams for immediate action. We are committed to making necessary improvements to ensure guest comfort. We truly appreciate your input and hope to welcome you back.Sincerely,Hotel Management
酒店回复: Dear Guest, We sincerely apologize for the issues you encountered, from the door lock to the room’s condition and noise disturbances. This is not the experience we want for our guests, and we regret that we fell short during your stay. While our staff strives to assist, we understand the frustration of late check-ins with limited options. Your concerns will be addressed with our team to improve. We appreciate your input and hope to welcome you back.Sincerely,Hotel Management
4.0分
家庭亲子
原文
翻译提供方：Google
房间很宽敞，有一个漂亮的小厨房。餐具等可以在前台取用。我们有点失望，他们网站上列出的早餐没有供应。
位置便利，靠近 I-75，通过一条辅路开车一小段路即可到达更多餐饮场所。
设施一应俱全，甚至没有手巾，但酒店干净整洁，价格合理。
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酒店回复: Dear Sandra, We’re glad to hear that you enjoyed the spacious room and kitchenette, as well as the convenient location. We apologize for the inconvenience caused by the unavailability of breakfast and the lack of amenities. We take your comments seriously and will work to improve our offerings to ensure that all expectations are met. We appreciate your understanding and are happy to know that you found the property clean and reasonably priced. We hope you’ll consider staying at Extended Stay America again in the future to experience the improvements we’re making.Sincerely,Hotel Management
酒店回复: Dear Kayannie, We are sorry about the issue in your room, which led to a less-than-than favorable image of our hotel and your early departure. We understand that every detail matters and can assure you that we have procedures in place regarding these concerns, and we hope you will see this as the isolated incident that it was. That said, we do appreciate your comments about our helpful staff. Your satisfaction is of great importance to us, and we genuinely hope you will reconsider and give us another opportunity to exceed your expectations. Sincerely,Hotel Management
酒店回复: Dear Guest,Please accept our apologies for the shortcomings you experienced with your room and the overall upkeep of the property. Our housekeeping staff works hard, and we regret not catching the concerns you described. We have shared each of your comments appropriately and will use them to improve. We hope to welcome you back so we can show you the outstanding experience we are known for and that you deserve.Sincerely,Hotel Management
酒店回复: Dear Guest, We deeply apologize for the issues you encountered, including the cigarette smoke odor, cleanliness concerns, and lack of front desk service. This is not the experience we aim to provide, and we will address these matters with our team. We appreciate your patience and understanding as we work to improve. We hope you will give us another opportunity to provide a better stay in the future.Sincerely,Hotel Management
酒店回复: Dear Guest, We appreciate you taking the time to post your review, as we genuinely value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. We can assure you that what you experienced is not acceptable by our standards, and we will address each of your concerns as we are committed to providing every guest with a wonderful experience. Your feedback will aid us in making necessary improvements. We hope you will consider giving us another chance in the future to provide you with the stay you deserve.Sincerely,Hotel Management
非常好
我喜欢住在这里。
我们发现床单上有很多体毛。我们根本不知道到底清理了哪些。不过，当时前台已经下班了，酒店当晚也订满了，所以工作人员只能给我们换床单。另外，房间里没有提供洗发水和吹风机，桌子上还有蟑螂在爬。
我们花了 15 分钟才打开房间。钥匙坏了，锁也卡住了。房间里满是灰尘和污垢，闻起来像 **** 和香烟味，太臭了，让人无法忍受。我们入住晚了，没有其他选择，只能住在另一家酒店，因为所有房间都订满了。工作人员很友好，但房间陈旧又吵闹，你可以听到其他房间的敲打声和尖叫声，酒店里没有人叫工作人员离开。我再也不会住在那里了！
房间很宽敞，有一个漂亮的小厨房。餐具等可以在前台取用。我们有点失望，他们网站上列出的早餐没有供应。
位置便利，靠近 I-75，通过一条辅路开车一小段路即可到达更多餐饮场所。
设施一应俱全，甚至没有手巾，但酒店干净整洁，价格合理。
我们不能待太久。整个酒店都弥漫着烟味，房间门很难打开，蟑螂成群。单单在房间里我们就看到了十几只蟑螂，而我们只住了大约十五分钟。还有一些蟑螂在门上徘徊，试图进来。不过工作人员非常友好、善解人意且乐于助人。如果不是因为虫子，这次经历就不会那么糟糕了。
地毯因为太旧而非常脏，到处都是美洲蟑螂，对于带厨房的套房来说，这间套房没有任何需要购买的基本设施，浴室里没有吹风机，没有洗发水或护发素，也没有凝胶，只有一小块肥皂，总的来说，这家酒店需要翻新以改善其外观和舒适度。
整个酒店都弥漫着香烟味。我的航班延误了，所以我晚上晚些时候才到达酒店。时间太短，没法去另一家酒店。我醒来时看到房间里有 3 只蟑螂。前台没有人。他们晚上把门锁起来，工作人员直到早上才回来。据说前台 9 点重新开放，但经理迟到了，所以另一名工作人员帮我办理退房手续并处理退款。千万不要住在这里！
我喜欢这个地方的一点是，关上窗台，它们非常干净。淋浴很棒，而且非常安静。直到第九洞。我不喜欢这个地方的一点是，外面周围的建筑里有人在做饭，是的，孩子们到处乱跑。但与其这样，我还是给这个地方 4 颗星吧
不是最好的
在这里住了几天，参加当地举办的活动。对这家酒店不满意。房间里有股奇怪的味道，走廊里也有，好像有人在抽**。床很舒服。地面需要一些细心的呵护。位置很好。离我要去的地方很近。早上没有咖啡，早上也没有早餐。房间里没有熨斗等便利设施。另外，我房间里的空调/暖气整晚都在吹冷风。可能可以和管理层谈谈换房间，但我们没有这么做，所以我不能告诉你他们是否会换房间。
如果你只是在城里过夜，这可能对你来说还可以，但如果你住不止一晚，我可能会去别处看看。对我们来说，这不是一次很好的住宿。
总的来说，如果我不得不回到坦帕地区，我不会住在这家酒店。