Christiane, Fallou, Adama, and Fatou are always very helpful to my son and I. We will be here for about a year.
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酒店回复: Dear Guest, Thank you for taking the time to leave such wonderful feedback about Extended Stay America. As you discovered, our team takes great pride in crafting exceptional experiences that ensure each guest leaves richer than they arrived. We are delighted to read their assistance, and their thoughtfulness towards you and your son was valuable in your eyes. They will be thrilled to know that you mentioned them by name in your review. We truly appreciate your generous feedback and look forward to making the remainder of your stay unforgettable. Sincerely,Hotel Management
5.0分
其他
The air conditioning needed to be better but i definitely enjoyed my stay other then that
3.0分
其他
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Fine
Room was clean and the kitchen was nice but you have to talk to the front desk to be able to really use it. Otherwise our stay was fine - nothing remarkable either way.
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酒店回复: Dear Matthew, Thank you for sharing your feedback. We are glad to hear you were satisfied with the room and kitchen setup during your visit. Your comments regarding access and convenience are appreciated, as they help us enhance the overall guest experience. We value your input and hope you will consider staying with us again, where we look forward to providing a stay that exceeds expectations in every aspect.Sincerely,Hotel Management
5.0分
其他
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Everything was nice except the air conditioner it keep cutting off. Also i think they should have 2 night stands that definitely something that they should look in too
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酒店回复: Dear JAMIKA, It is great to hear that you enjoyed most aspects of your stay. We strive to provide a comfortable and welcoming environment for all our guests. We appreciate your feedback regarding the air conditioning and room furnishings, as it helps us identify areas for improvement. Your input is valued, and we hope to have the opportunity to host you again for an even more comfortable and enjoyable visit.Sincerely,Hotel Management
1.0分
商务出差
The rooms were half clean. The staff was never at the front desk. And it was extremely noisy
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酒店回复: Dear Glenn, Thank you for sharing your experience. We sincerely apologize that the condition of the room, limited front desk availability, and noise levels fell short of expectations. Ensuring a clean, comfortable, and welcoming environment is a top priority, and it is clear we did not meet that standard during your stay. Your feedback has been shared with the team to address these concerns and improve service, staffing, and overall guest comfort. We regret the inconvenience caused and hope you will consider giving us another opportunity in the future to provide a stay that reflects the quality and care all guests deserve.Sincerely,Hotel Management
4.0分
其他
It’s going to be an even better place to lodge/ under property upgrade.
Great for Independent Contractors
4.0分
其他
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Clean and helpful
The hotel was clean and convenient for my needs, especially given my handicap. I wished there were real coffee cups and drinking cups available, but the housekeeper helped me by providing plastic cups. The TV had multiple channels, and the bathtub was clean, while the room itself was generally tidy. I want to express my gratitude for this decision; it has been a positive experience. I even decided to extend my stay for an additional night.
5.0分
其他
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Enjoyed my room
Definitely loved the room!!! Friendly front end host!!! Definitely will stay again !!! Bed was very comfortable!!! Definitely want that room again
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酒店回复: Dear JAMIKA, It’s wonderful to hear how much you enjoyed your room and the comfort it provided! We’re also delighted that our front desk team made your stay even more welcoming. At Extended Stay America, we strive to create a relaxing and friendly environment for all our guests, and it’s rewarding to know that stood out during your visit. We look forward to having you back again soon for another great experience.Sincerely,Hotel Management
4.0分
情侣出游
Hotel clerk was professional. He called to ensure that everything was okay with the room.
5.0分
其他
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Will stay again if i get the same treatment
It was comfortable and clean and quiet i definitely will stay again as long as they keep up the good work...the only thing that i didn't like was the toilet it flashing handle was broke...
Christiane, Fallou, Adama, and Fatou are always very helpful to my son and I. We will be here for about a year.
The air conditioning needed to be better but i definitely enjoyed my stay other then that
Fine
Room was clean and the kitchen was nice but you have to talk to the front desk to be able to really use it. Otherwise our stay was fine - nothing remarkable either way.
Everything was nice except the air conditioner it keep cutting off. Also i think they should have 2 night stands that definitely something that they should look in too
The rooms were half clean. The staff was never at the front desk. And it was extremely noisy
It’s going to be an even better place to lodge/ under property upgrade.
Great for Independent Contractors
Clean and helpful
The hotel was clean and convenient for my needs, especially given my handicap. I wished there were real coffee cups and drinking cups available, but the housekeeper helped me by providing plastic cups. The TV had multiple channels, and the bathtub was clean, while the room itself was generally tidy. I want to express my gratitude for this decision; it has been a positive experience. I even decided to extend my stay for an additional night.
Enjoyed my room
Definitely loved the room!!! Friendly front end host!!! Definitely will stay again !!! Bed was very comfortable!!! Definitely want that room again
Hotel clerk was professional. He called to ensure that everything was okay with the room.
Will stay again if i get the same treatment
It was comfortable and clean and quiet i definitely will stay again as long as they keep up the good work...the only thing that i didn't like was the toilet it flashing handle was broke...