酒店回复: Hello Amanda,We appreciate your feedback and apologize for any inconvenience you experienced. We encourage guests to reach out to us during their stay so we can address any concerns promptly. Our team is committed to providing a comfortable and safe environment for all our guests. Thank you for bringing this to our attention, as we continually strive to improve our services and facilities.
2.0分
其他
原文
翻译提供方：Google
好吧，我遇到的问题其实是位置。而且房间条件也不好。我的厕所整晚都在漏水。
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酒店回复: Hello Timothy,We appreciate your feedback regarding the location and room conditions. Your comments have been noted for our continuous improvement. Rest assured, your concerns will be shared with the team for further review.
2.0分
情侣出游
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There was no hot water for a two-day stay. Mold in bathroom tub. Drain clogged. Clerk absurdly said no adjustment to my bill was possible because I had booked thru *******. Manager/owner was to call me to discuss. He never called. Other minor things too that indicate poor management and poor maintenance. Other guests were checked in even tho management knew there was no hot water. Other motels in this area. Travelers should pick one of the others.
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酒店回复: Hi Gould,Thank you for sharing your feedback. I’m very sorry for the issues you experienced — especially the lack of hot water, the bathroom conditions, and the difficulty you had reaching management. This is far below our standards, and we understand your frustration.We are addressing these maintenance concerns immediately and reviewing our communication process to ensure guests receive timely follow-up. -Please contact us directly at [843-797-8181]; we’d like the opportunity to make this right for you.
3.0分
其他
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10 minutes from the airport, fair price, clean room, but did not have hot water in the day I was there, TV and local phone were neither working, but has a fair breakfast.
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酒店回复: Hi Rogerio,Thank you for your feedback. We’re glad you found the room clean and the breakfast satisfying, but we’re very sorry about the issues with the hot water, TV, and phone. We’re addressing these concerns right away to prevent future inconvenience. We appreciate your understanding and hope to provide a smoother stay next time.
3.0分
商务出差
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room was falling apart. the caulking in the bathroom poorly done. one of the lamps looked like it had a roach problem before becasue it looked like roach trail all over it. tiolet leaked a little bit and was way to small.
5.0分
其他
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Nowadays it’s hard to find a clean well ran hotel that’s also affordable. Including is also a free breakfast which is great and fresh a very nice stay for those on a budget looking for a good place.
5.0分
其他
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A pleasant surprise!
Ms. Sheila at the front desk was extremely helpful and understanding . The scrambled eggs, sausages and biscuits and gravy were a welcome addition to the continental breakfast. The rooms are spacious and comfy. Add the pool and the bar and this hotel is most Def more bang for your buck!
2.0分
其他
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Stains on bed, handprints on head headboard. The tub was clogged and dirty. Walls and doors dirty. It was bad. I wouldn't stay there again.
I will say though that all the staff were kind. The place itself is just terrible
非常繁忙和嘈杂的汽车旅馆...干净的床单！房间/-干净..价格合适，可惜人流量不大
很多蟑螂、可疑的人、肮脏的地板、很多不是我的毛发、到处都是臭味，总体来说不安全的地方……但是很便宜，所以对于男人来说还可以住……至于对于女人来说——就不那么好了。
冰箱发霉了，微波炉坏了，还得买杀蟑剂。那些显然是常客的建筑工人很可怕，本来这没什么大不了的，直到一个醉汉在地上对我说了一些他认为我不会理解的脏话。
好吧，我遇到的问题其实是位置。而且房间条件也不好。我的厕所整晚都在漏水。
There was no hot water for a two-day stay. Mold in bathroom tub. Drain clogged. Clerk absurdly said no adjustment to my bill was possible because I had booked thru *******. Manager/owner was to call me to discuss. He never called. Other minor things too that indicate poor management and poor maintenance. Other guests were checked in even tho management knew there was no hot water. Other motels in this area. Travelers should pick one of the others.
10 minutes from the airport, fair price, clean room, but did not have hot water in the day I was there, TV and local phone were neither working, but has a fair breakfast.
room was falling apart. the caulking in the bathroom poorly done. one of the lamps looked like it had a roach problem before becasue it looked like roach trail all over it. tiolet leaked a little bit and was way to small.
Nowadays it’s hard to find a clean well ran hotel that’s also affordable. Including is also a free breakfast which is great and fresh a very nice stay for those on a budget looking for a good place.
A pleasant surprise!
Ms. Sheila at the front desk was extremely helpful and understanding . The scrambled eggs, sausages and biscuits and gravy were a welcome addition to the continental breakfast. The rooms are spacious and comfy. Add the pool and the bar and this hotel is most Def more bang for your buck!
Stains on bed, handprints on head headboard. The tub was clogged and dirty. Walls and doors dirty. It was bad. I wouldn't stay there again.
I will say though that all the staff were kind. The place itself is just terrible