酒店回复: Dear David, Thank you for taking the time to share your feedback regarding your stay. We sincerely apologize for the inconvenience you experienced. This is not the experience we strive to provide our guests. We will ensure your comments are addressed by our maintenance team immediately. Your satisfaction is important to us, and we would like to assist you further. Thank you again for your feedback, and we hope we can improve your experience.Sincerely,Hotel Management
酒店回复: Dear Patrice, We sincerely regret that your experience was not as smooth as it should have been, especially after such a long journey. It's concerning to hear about the difficulties you faced upon arrival. This is not the level of service we strive to provide, and we understand how disappointing that must have been for you. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance in the future to provide you with the stay you deserve.Sincerely,Hotel Management
酒店回复: Dear Guest, Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We sincerely appreciate your input. Although our guest rooms are designated as smoke-free, we understand that there are occasional instances where this policy may not be fully respected. While we’re pleased to hear that the cleanliness and service provided by our team met your expectations, we regret that this issue affected your overall experience. Please be assured that we are taking steps to enforce our policies more strictly to ensure a more comfortable stay for all our guests.Sincerely,Hotel Management
酒店回复: Dear Guest, We sincerely apologize for the recent experience you encountered, and we regret that it did not meet your expectations. The comfort and privacy of our guests are our highest priorities, and we are truly sorry for any inconvenience this situation may have caused. We are dedicated to addressing these concerns to ensure that every guest receives exceptional service and care. Our team is actively working to implement the necessary improvements based on your feedback. Your insights are invaluable, and we appreciate you bringing these to our attention. We look forward to the opportunity to enhance your experience during your next visit.Sincerely,Hotel Management
酒店回复: Dear Guest, Thank you for taking the time to provide your feedback. We appreciate you sharing the positive aspects of your stay. However, we sincerely apologize for the condition of the carpet and furniture in your room. We are dedicated to maintaining our property and will take immediate steps to address these concerns to ensure that future guests enjoy a more comfortable and pleasant experience. We hope to have the opportunity to welcome you back and provide you with an improved experience.Sincerely,Hotel Management
酒店回复: Dear William, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed.Sincerely,Hotel Management
位置方便,机场打车大概十分钟内,10美金。司机人很好,方便出行。早餐内容很难评价,咖啡可以
简洁明了 使用大方
员工很棒,房间也很干净。无论是临时住宿还是出差,我都非常推荐这里。
这家房子需要大修。墙里有砰砰的/叮当的噪音。前台的人说管道需要修理。他帮我换了个房间。问题依旧。另外,冰箱也很吵。
整晚都有噪音。如果你想睡觉或休息,就不要来这里了。
另外,办公室早上10点之前没人。旁边有一部电话可以拨打呼叫中心,但我挂断了两次。如果你需要提前退房,祝你好运。
如果你晚上抵达,这个地方会很不方便。我半夜 12 点到达酒店,最后在凌晨 2 点进入房间。这是因为大堂在晚上关闭。没有任何指示牌指导顾客下班后该去哪里。在绕着大楼转了大约 30 分钟后,我终于知道该去哪里了,这时我看到了一扇与众不同的门。当我偷偷看了一眼,发现那是大堂,里面没有人。我设法打电话给 *******,接电话的人是从科罗拉多州长期居住的人那里来的,他告诉我有人要来。但一直没有人来。等了大约 40 分钟后,我决定四处看看,看看能不能找到人来办理旅馆入住。当我看着玻璃门时,我看到上面有一张小便条,上面写着下班后请拨打 500。我不得不在附近找一个看起来像付费电话的电话拨打 500。当我拨完号码后,我终于找到一个人来办理入住手续。这是一次糟糕的经历,经过长时间的飞行我真的很累,却无法进入我已经预付的房间。
虽然很旧,但很干净,但因为有人明显不遵守吸烟规定,所以房间里弥漫着一股烟味。我没能入住。工作人员很棒,尽力满足了我的需求。
******* 酒店说有去机场的班车,但根本没车。
楼梯和走道很脏。房间里没有垃圾桶,也没有其他设施。不值这个价钱。
人们非常粗鲁无礼,清洁工进门前都没敲门。房间需要深度清洁、大修,还要进行大规模的虫害防治!最糟糕的酒店体验!
床很干净,床垫也不错。毛巾很干净。地毯又脏又旧,还有污渍。非常破旧和陈旧的家具。它们甚至缺少抽屉和门。
第一天下午1点,我本来想提前入住,但房间还没打扫。我解释说我办完事晚上8点左右会回来。结果回来的时候,他们已经没有空房了。我预付了两晚的房费。