酒店回复: Hola Erik:En nombre de Motel 6, nos gustaría disculparnos por los inconvenientes que le causó ser nuestro huésped, ya que este no es nuestro estándar. Estamos comprometidos con la satisfacción de los huéspedes y agradecemos que se haya tomado el tiempo de evaluar su experiencia. Gracias por informarnos sobre esto.Lilith#Team6
1.0分
商务出差
I didn't like anything about this motel it had so many roaches i give it a 1% rating needs to be shut down
3.0分
其他
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Shower had cracks in the floor that caused me to have to step with caution in and out of the shower, bathroom door would not close without lots of force, there looked to be food residue on the side of the refrigerator, the toiletpaper holder was nearly falling out of the wall, and only one side of the stovetop worked
1.0分
家庭亲子
The property did not look like the pictures. The room was bad. Would not recommend staying there
1.0分
其他
Worst hotel in Augusta.
Room was infested with bed bugs and cockroaches. When we told the front desk he laughed at us.
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酒店回复: Hi Michael, Thank you for bringing this to our attention. We take feedback seriously and are committed to ensuring a comfortable stay for all our guests. Natalie #team6
1.0分
其他
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The room was a total train wreck, which may not have been that bad for normal Motel 6 prices, but for Masters prices, it was awful. The one saving grace is that the ladies who worked the front desk were awesome.
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酒店回复: Hi Lee, We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. Your concerns are of utmost importance to us, and we are fully dedicated to addressing them in a timely manner. To gain a better understanding of the specific issues you encountered, we kindly request that you reach out to us. Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them. Natalie #team6
1.0分
其他
Awful 0-10
Dirty. Roaches. Spiders. Room looked nothing like the pictures advertised. New isn’t even have proper bedding
1.0分
朋友出游
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The mattresses (no mattress protector) were mouldy; the shower was mouldy and leaking; the floors were dirty (blood and insects); the room smelled of chemicals so much that it gave me a headache. My group had to immediately leave and find alternative accommodations. Please do not book at this place.
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酒店回复: We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
淋浴没有热水。不安全。非常简陋。床上没有毯子，只有床单。淋浴太恶心了。房间里没有灯。电视遥控器坏了。
他们不想给我房间或退款😡😡😡我们不得不去其他地方😡
接待员非常不愉快，这个地方非常破旧。
I didn't like anything about this motel it had so many roaches i give it a 1% rating needs to be shut down
Shower had cracks in the floor that caused me to have to step with caution in and out of the shower, bathroom door would not close without lots of force, there looked to be food residue on the side of the refrigerator, the toiletpaper holder was nearly falling out of the wall, and only one side of the stovetop worked
The property did not look like the pictures. The room was bad. Would not recommend staying there
Worst hotel in Augusta.
Room was infested with bed bugs and cockroaches. When we told the front desk he laughed at us.
The room was a total train wreck, which may not have been that bad for normal Motel 6 prices, but for Masters prices, it was awful. The one saving grace is that the ladies who worked the front desk were awesome.
Awful 0-10
Dirty. Roaches. Spiders. Room looked nothing like the pictures advertised. New isn’t even have proper bedding
The mattresses (no mattress protector) were mouldy; the shower was mouldy and leaking; the floors were dirty (blood and insects); the room smelled of chemicals so much that it gave me a headache. My group had to immediately leave and find alternative accommodations. Please do not book at this place.