Clean beautiful room however the gentleman at front dest was very rude to my husband because we checked in at 5:40 pm and it clearly stated we had to arrive by 6pm. We did not appreciate that at all. We were able to get pizza delivered at they we awesome! Other than checking in the stay was beautiful!
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酒店回复: Thank you for choosing the Lodge at Mountaineer Square and for taking the time to provide feedback about your recent experience. It is through feedback from our valued guests that we can work to improve the experience for everyone.I would like to start by apologizing for not meeting your expectations. We strive to make every stay as memorable as possible and make you feel welcome, happy, excited, and safe while you are our guest. I will be sharing your comments regarding your check in experience. I will speak with the front desk agent and coach the team to provide better service in the future. Again, thank you for visiting the Lodge at Mountaineer Square and providing feedback regarding your experience. If you would like to discuss this matter in more detail or if I can be of assistance to you, please contact me directly.
5.0分
其他
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This place was very nice. We stayed in a two bedroom suite which was very nice, Large rooms and plenty room to give everyone the own space. Everyone was very nice and helpful.
5.0分
其他
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Very nice room at a well-maintained property. Free bus transportation access to downtown was a plus we hadn't expected. Some amenities were closed, which wasn't a huge problem but we weren't told in advance so it was a surprise. Pool is inadequate - small and only 2 lounge chairs for a large property.
4.0分
其他
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Facility is not ADA compliant
The staff were friendly and professional. However, there wasn't a disability room available and when we asked for a shower chair, that wasn't available either. Clearly a facility that's not ADA compliant.
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酒店回复: Thank you for choosing the Lodge at Mountaineer Square and for taking the time to provide feedback about your recent experience. It is through feedback from our valued guests that we can work to improve the experience for everyone.I would like to start by apologizing for not meeting your expectations. We strive to make every stay as memorable as possible and make you feel welcome, happy, excited, and safe while you are our guest. I will be sharing your comments regarding the ADA compliance with our Managers and coach the team to provide better service in the future. Again, thank you for visiting the Lodge at Mountaineer Square and providing feedback regarding your experience. If you would like to discuss this matter in more detail or if I can be of assistance to you, please contact me directly.
5.0分
朋友出游
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Property was very clean and staff was extremely friendly. We visited in early September so it wasn't very busy. Excellent espresso/coffee on property. Short drive into town for some exceptionally good restaurants (Two Twelve).
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酒店回复: Thank you for choosing CBMR Properties and for taking the time to provide feedback about your recent experience. Nothing makes our staff feel more appreciated than to hear guests truly felt welcomed and happy during their time with us. Thank you for sharing your comments we appreciate the feedback and opportunity to improve. Thank you also for leaving the pictures. Looks like you had an awesome time.On behalf of the entire CBMR Properties family, thank you again for staying with us and for your feedback. We look forward to hosting you again in the future!
5.0分
情侣出游
What an outstanding property!! The accommodations were top notch and the location/views were amazing. Will definitely stay here again in the future!!
5.0分
其他
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Great apartment with full amenities
Amazing apartment with great amenities from full kitchen to three bathrooms and great view. There really is no pool at this place, it is more like a splash pool but I am sure it will be amazing in the winter but way too small for the size of the complex.
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酒店回复: Thank you for choosing the Lodge at Mountaineer Square and for taking the time to provide feedback about your recent experience. Nothing makes our staff feel more appreciated than to hear guests truly felt welcomed and happy during their time with us. Thank you for sharing your comments we appreciate the feedback and opportunity to improve.On behalf of the entire Lodge at Mountaineer Square family, thank you again for staying with us and for your feedback. We look forward to hosting you again in the future!
3.0分
其他
Sauna and pool jets were not working. This would be nice to know at time of booking.
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酒店回复: Thank you for choosing the Lodge at Mountaineer Square and for taking the time to provide feedback about your recent experience. It is through feedback from our valued guests that we can work to improve the experience for everyone.I would like to start by apologizing for not meeting your expectations. We strive to make every stay as memorable as possible and make you feel welcome, happy, excited, and safe while you are our guest. I will be sharing your comments regarding the sauna and hot tub jets with our Managers and coach the team to provide better service in the future. Again, thank you for visiting the Lodge at Mountaineer Square and providing feedback regarding your experience. If you would like to discuss this matter in more detail or if I can be of assistance to you, please contact me directly.
4.0分
情侣出游
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This is a great property because of many reason. The location is fantastic. You are right at the base of the mountain. The local shuttle runs every 20 mins that takes you into the downtown Crested Butte and is literally 30 second walk from your room. The rooms are clean and spacious.
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酒店回复: Thank you for choosing the Lodge at Mountaineer Square and for taking the time to provide feedback about your recent experience. Nothing makes our staff feel more appreciated than to hear guests truly felt welcomed and happy during their time with us. Thank you for sharing your comments we appreciate the feedback and opportunity to improve.On behalf of the entire Lodge at Mountaineer Square family, thank you again for staying with us and for your feedback. We look forward to hosting you again in the future!
酒店老板需要更新一下床垫了（无论是沙发床还是特大号床）。睡得不怎么样，不过带着两个小孩住其他方面都还好。
Clean beautiful room however the gentleman at front dest was very rude to my husband because we checked in at 5:40 pm and it clearly stated we had to arrive by 6pm. We did not appreciate that at all. We were able to get pizza delivered at they we awesome! Other than checking in the stay was beautiful!
This place was very nice. We stayed in a two bedroom suite which was very nice, Large rooms and plenty room to give everyone the own space. Everyone was very nice and helpful.
Very nice room at a well-maintained property. Free bus transportation access to downtown was a plus we hadn't expected. Some amenities were closed, which wasn't a huge problem but we weren't told in advance so it was a surprise. Pool is inadequate - small and only 2 lounge chairs for a large property.
Facility is not ADA compliant
The staff were friendly and professional. However, there wasn't a disability room available and when we asked for a shower chair, that wasn't available either. Clearly a facility that's not ADA compliant.
Property was very clean and staff was extremely friendly. We visited in early September so it wasn't very busy. Excellent espresso/coffee on property. Short drive into town for some exceptionally good restaurants (Two Twelve).
What an outstanding property!! The accommodations were top notch and the location/views were amazing. Will definitely stay here again in the future!!
Great apartment with full amenities
Amazing apartment with great amenities from full kitchen to three bathrooms and great view. There really is no pool at this place, it is more like a splash pool but I am sure it will be amazing in the winter but way too small for the size of the complex.
Sauna and pool jets were not working. This would be nice to know at time of booking.
This is a great property because of many reason. The location is fantastic. You are right at the base of the mountain. The local shuttle runs every 20 mins that takes you into the downtown Crested Butte and is literally 30 second walk from your room. The rooms are clean and spacious.