酒店回复: Thank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback. We seek to give each guest a very comfortable and accommodating experience, and we are thrilled to hear of our success in this ambition. ECONO LODGE 3020 WASHING ROAD, Augusta at I-20, GA, we continuously strive to exceed your expectations. On behalf of our entire team, we thank you for your business, and we hope to see you again when your travels bring you back to the area!
4.0分
其他
原文
翻译提供方:Google
伟大的
5.0分
商务出差
Hotel was very nice and quiet and clean I recommend this for anybody who reads this comment to come to this hotel at least she's really a good hotel
展开
酒店回复: Thank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback. We seek to give each guest a very comfortable and accommodating experience, and we are thrilled to hear of our success in this ambition. ECONO LODGE 3020 WASHING ROAD, Augusta at I-20
1.0分
商务出差
展开
Had a death in the family 2 days into a 5 day trip, so I had to leave early. Initially, the hotel said they were going to refund me for 2 days. Then, suddenly, they decided to change their mind and REFUSE to refund me for days that I would not even physically be there. They had no compassion or consideration for the fact that someone in my family passed, and I needed to go home.
2.0分
其他
展开
Dirty
My mom booked it not knowing the area. I felt unsafe. The room smelled moldy. I refused to use the shower. When I pulled the covers back there was a scab from someone on the sheet. Not recommended.
展开
酒店回复: We’re sorry to hear that certain aspects of your stay didn’t meet your expectations. We understand how frustrating it especially after a long day, and we sincerely apologize for the inconvenience you experienced. Its a new management now we have recently takeover the property and we are working on all the stuff like renovating room, all the amenities in the room
地理位置优越,旁边有星巴克更是一大加分项。
客房服务员说她打扫了房间,但地板是脏的,浴缸看起来也没洗干净,地板下面有积水导致地板湿漉漉的,而且房间里根本没有洗脸毛巾。
一分钱一分货吧。考虑到每晚不到67美元,我的期望值可能不该太高。
位置很好
无烟房的床单上有烟头烫痕,太疯狂了,浴缸和电视柜上也有,闻起来有烟味和霉味。接下来的两晚不能住了,因为我们有小孩,不想让他们整晚都闻到难闻的味道。只退了一晚的房费,因为我们结束一天的行程很晚,很晚才回到酒店。
房间干净整洁。
伟大的
Hotel was very nice and quiet and clean I recommend this for anybody who reads this comment to come to this hotel at least she's really a good hotel
Had a death in the family 2 days into a 5 day trip, so I had to leave early. Initially, the hotel said they were going to refund me for 2 days. Then, suddenly, they decided to change their mind and REFUSE to refund me for days that I would not even physically be there. They had no compassion or consideration for the fact that someone in my family passed, and I needed to go home.
Dirty
My mom booked it not knowing the area. I felt unsafe. The room smelled moldy. I refused to use the shower. When I pulled the covers back there was a scab from someone on the sheet. Not recommended.