酒店回复: Dear Jovita, We sincerely apologize for the condition of the room and the maintenance issues you encountered, including the sofa bed, mattress, and stove. Your comments have been shared with our maintenance and housekeeping teams to ensure prompt attention and improvement. We’re also truly sorry to hear about the vandalism incident in our parking area and understand your concern. Please know that guest safety is our top priority, and we will review security measures immediately. We appreciate your patience and understanding, and hope to welcome you back for a better experience.Sincerely,Hotel Management
酒店回复: Dear Alicia, We’re truly sorry to hear about the discomfort you experienced during your stay. While smoking is permitted in designated areas, your non-smoking room should have met our standards. We also regret the condition of the bathroom and the overall state of the room, and your feedback has been shared with our team for review. Thank you for bringing these matters to our attention. We understand your disappointment and hope you will give us another opportunity to provide a more comfortable and pleasant stay.Sincerely,Hotel Management
酒店回复: Dear Angela, We are very sorry to hear that noise disturbances impacted your rest during your stay. Please know our front desk is always available should any disturbance occur. Your feedback will be shared with our team so we can work toward a quieter and more restful experience for all. We hope you’ll give us another opportunity to offer the peaceful stay you deserve.Sincerely, Hotel Management
酒店回复: Dear Jovita, Thank you for taking the time to share your experience. We’re genuinely sorry for the distress caused during your extended stay and appreciate your detailed account. It’s concerning to hear about the interaction you described, and we’re addressing this internally to ensure respectful and professional conduct at all times. Please know that housekeeping service is provided bi-weekly, with additional cleanings available for a fee. We understand the importance of clear communication and consistency, and your feedback helps us improve both. We value your patience and hope to restore your confidence in future visits.Sincerely,Hotel Management
洛杉矶开车去温哥华路上找的酒店 在纳帕谷里的汽车旅馆 还算不错的体验 几百块钱在城里很难找到酒店 哈哈哈哈哈哈哈哈哈这
房间较大,有厨房冰箱等。
这家酒店布置得很温馨,员工热情友好,让人感觉就像在家里一样,而不是住在酒店。我个人、员工或酒店设施都没有遇到任何问题。我非常享受这次住宿,会强烈推荐给任何想放松一下、享受家庭时光或探亲访友的人。祝您愉快,感谢您的接待,我向所有让酒店高效运转的员工致敬。
今天和家人一起度过了非常放松的一天。
不错的酒店
比我想象房间要大要好。
我对房间很不满意。沙发床很破旧,很脏。床垫很旧,上面有个洞。炉子(那个大烤架)开到最大火力也加热得很慢。炉子上的引擎盖和灯都坏了。两周前,我的车被发现车头被人故意破坏。他们砸坏了格栅上印有汽车品牌标识的地方。我的车停在停车场后面。现在我感觉不安全。
我再也不住这家酒店了。我们住的“无烟”房间闻起来就像有人刚在里面抽了一包烟一样。房间看起来很干净,但因为太臭、太脏、太旧,我感到恶心。浴缸里没有排水塞,水槽水龙头脏兮兮的,都是硬水和污渍。唯一的亮点是复合地板。我怪自己,因为这个价格我怎么能指望得到呢?教训是,一分钱一分货。
这是我第一次住在这里,体验非常糟糕。我根本睡不着,因为隔壁房间的谈话声一直传到我的床边。两间房间之间的墙隔音不好,我能清楚地听到鼾声。隔壁房间里的孩子们玩到晚上11点多,而大人们的谈话声直到凌晨2点半我都能听到。
清洁女工非常粗鲁,我住了一个月,他们只来打扫过一次,那天那个人工作非常好,把房间打扫得很干净。但接下来的两周他们来打扫的时候,我正在洗澡,他们没有具体的清洁时间表或日期,就在他们来的时候,我刚做完饭,必须腾出厨房,她用非常激烈的言辞告诉我,时间不多了,因为她会敲门,如果我们不快点离开,她就没有更多的时间打扫了,因为他们只给她30分钟来打扫每个房间,而她腾出厨房的时候时间已经过去了,我会把床单从