酒店回复: Estimado huésped:Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en el Red Roof Inn & Suites Dickinson. Nos alegra saber que todo fue de su agrado. Agradecemos enormemente sus comentarios.Esperamos seguir brindándole excelentes experiencias. Red Roof y yo le agradecemos nuevamente su reseña. ¡Esperamos darle la bienvenida nuevamente!Atentamente,DevineGerencia de Red RoofEspecialista en RediResponse
4.0分
其他
Room was clean, friendly staff, the amenities were good, bed was comfortable but there were a few things that needed fixing. Otherwise it was a good stay.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share you feedback. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Dickinson. We're glad you found the room clean and the staff friendly and that you enjoyed the amenities and comfortable bed.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for sharing your experience with us and we look forward to having you visit us again at Red roof in the future.Sincerely,ZinniaRed Roof ManagementRediResponse Specialist
4.0分
其他
Nothing fancy, but it worked for a cheap place to sleep. Room was clean. Halls and elevator...so-so.
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酒店回复: Dear Valued Guest,We appreciate you taking the time to share your experience at the Red Roof Inn & Suites Dickinson. It's good to hear that our budget-friendly accommodations met your needs for a clean place to sleep. We also acknowledge your comments regarding the hallways and elevator as we aim to provide a positive experience for our guests.We hope to continue to provide great experiences for you. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your comfort and satisfaction. Thank you for choosing Red Roof and we look forward to seeing you on your future travels. Sincerely, JonainaRed Roof ManagementRediResponse Specialist
2.0分
其他
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Not impressed, i didn't expect the moon for the price but......had to use my hotspot to keep the tv on, the wifi was a joke. Shower knob literally came off in my hand. Very few simple amenities. Overall i was let down.
5.0分
商务出差
Place was great clean, plenty of room, and straffbwas very attentive and froendly
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酒店回复: Dear Valued Guest,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Dickinson. We are delighted to hear that you found our hotel clean and spacious, and that our staff were attentive and friendly during your stay. It's our goal to provide a comfortable and welcoming environment for all our guests, and we appreciate your positive feedback.Here at Red Roof, we are committed to continue provide great experiences for you. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,PrincessRed Roof ManagementRediResponse Specialist
1.0分
家庭亲子
Elevator was broke. Walls were broken and nasty. Toilet seat was broke and not the right toilet seat for the toilet.
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酒店回复: Dear Respected Traveler,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Dickinson. We are truly sorry to hear about the issues you experienced during your stay. It's disheartening to learn about the broken elevator, damaged walls, and the ill-fitting toilet seat. This falls far short of our standards. I have notified the property of your comments to ensure everything is as it should be.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you again in the future.Very truly yours,JannovemRed Roof ManagementRediResponse Specialist
2.0分
家庭亲子
the exercise room was not working at all. everything was broken. never wprking the three times I have been there
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Dickinson. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the possible condition of the exercise room. Please accept our apologies we failed to meet your expectations.Your feedback is important to Red Roof, as we strive to continuously improve the quality of our services. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,ZyRed Roof ManagementRediResponse Specialist
5.0分
其他
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It was great. My room was really nice and spacious and had the full kitchen. Everything was nice and clean and the bed was very comfortable. If I’m ever in the area looking for a place to stay, I will be back.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Pigeon Forge - Parkway. We sincerely appreciate your comments and we're so pleased to hear that you enjoyed your stay and found the room to your liking. We eagerly anticipate your next stay.We always aim to provide a comfortable and convenient stay for our guests, and your feedback is very encouraging. At Red Roof, we hope to continue to provide great experiences for you. We look forward to having you visit with us again in the future.Sincerely,ZyRed Roof ManagementRediResponse Specialist
3.0分
其他
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Unfriendly contact in reception area, Kitchenette offered no supplies to use, TV was not properly set up to work, no breakfast offered, coffee station all empty at 8am. Not worth the cost.
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Dickinson. Please accept our sincerest apologies for the concerns that you may have encountered with our staff's service and television. I am sharing your feedback with management to ensure that your concerns are addressed.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for choosing Red Roof. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Very truly yours,ReyRed Roof ManagementRediResponse Specialist
非常大的房间。有问题的冰箱噪音太大,立即更换。无线网络很好。舒适的床。相当干净。当有人经过并关门时有点吵
一切都很好
Room was clean, friendly staff, the amenities were good, bed was comfortable but there were a few things that needed fixing. Otherwise it was a good stay.
Nothing fancy, but it worked for a cheap place to sleep. Room was clean. Halls and elevator...so-so.
Not impressed, i didn't expect the moon for the price but......had to use my hotspot to keep the tv on, the wifi was a joke. Shower knob literally came off in my hand. Very few simple amenities. Overall i was let down.
Place was great clean, plenty of room, and straffbwas very attentive and froendly
Elevator was broke. Walls were broken and nasty. Toilet seat was broke and not the right toilet seat for the toilet.
the exercise room was not working at all. everything was broken. never wprking the three times I have been there
It was great. My room was really nice and spacious and had the full kitchen. Everything was nice and clean and the bed was very comfortable. If I’m ever in the area looking for a place to stay, I will be back.
Unfriendly contact in reception area, Kitchenette offered no supplies to use, TV was not properly set up to work, no breakfast offered, coffee station all empty at 8am. Not worth the cost.