Windows that didn't completely close with a room facing the freeway made for terrible night's sleep. Many of the people staying there were sketchy at best. Between the woman yelling in the hallway "Let me in" and "I want to go home" for what seemed like forever, to the pot smells inside and outside of the hotel we did not feel safe. Next time I will spend the extra twenty bucks and stay anywhere else.
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酒店回复: Dear Jeff, Thank you for taking the time to share your experience. We regret that your stay was disrupted and did not provide the rest or peace of mind you deserved. Comfort and security are very important to us, and we maintain on-site security to help ensure the safety of our guests. Your observations will be shared with our team to ensure closer attention is given to both the facilities and the overall environment. We truly value your feedback and hope you will consider giving us another opportunity to provide a stay that feels more restful.Sincerely,Hotel Management
3.0分
其他
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Will do in a pinch.
The room was fine. We had to ask for hand towels and she stated that they don't put them in the rooms anymore?! It would have been nice if they put tissues and coffee makers in the rooms since there is none in the lobbies. Also when we checked out there was no workers in the building and a gate down over the check in desk!?
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酒店回复: Dear WILLIAM, Thank you for taking the time to share your thoughts. While we are glad the room itself met your needs, we regret the inconveniences you experienced with amenities and service availability. Our Select Suites concept is designed to offer essential comforts at affordable rates for extended stays. Toiletries are available at the front desk, and we encourage guests to bring their preferred items for added comfort. Kitchens include basic appliances, with cookware and dining items available at a nominal charge. Your feedback helps us better communicate these details to future guests. We hope you will consider visiting again so we can provide a stay that feels more complete and accommodating.Sincerely,Hotel Management
3.0分
其他
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On 9/10/2025 around 10pm there was a domestic argument in room 329. Yelling, screaming, cursing, banging on the door. I almost call 911 but finally one party left the 3rd floor.
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酒店回复: Dear Gary, Thank you for bringing this matter to our attention. We take the safety and comfort of our guests very seriously, and we sincerely apologize for the disturbance you encountered during your stay. Our team is committed to ensuring a secure and peaceful environment. Your comments will be shared so that appropriate steps can be taken to prevent similar situations in the future. We truly appreciate your feedback and hope you will allow us the opportunity to provide you with a more peaceful and enjoyable experience on your next visit.Sincerely,Hotel Management
3.0分
其他
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Would not recommend
Upon arrival there was someone smoking a joint right outside the door Open drug use by several people who appeared to be homeless They were there with their shopping baskets hanging in the parking lot
We felt VERY UNCOMFORTABLE
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酒店回复: Dear Thomas, We are deeply concerned to receive your feedback, as it does not align with the experience we strive to offer our guests. We take the safety of our guests seriously and are sorry to learn about your experience. The mention of illegal activities is particularly troubling, as we do not tolerate such behavior on or near our hotel premises. Please be aware that we collaborate closely with local authorities and property security to ensure a safe environment. Your feedback will be shared with our team to ensure that any additional precautions that can be taken are considered. We hope to provide a more secure and comfortable experience should you choose to stay with us again.Sincerely,Hotel Management
1.0分
其他
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Dump
There were a bunch of older teens smoking pot out fromt when i arrived. Inside there were kids, unattended running and screaming. I had to phone the check in person. It was 11:00pm. The room was fairly clean. The bathroom was clean but no soaps. The oarking lot was terrible and dirty. I will never stay there again!!!
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酒店回复: Dear Marilyn, Thank you for leaving your feedback. We regret that your experience was not as smooth and apologize for the inconvenience caused during your time with us. At Extended Stay Select Suites, a team member is always available during the night to help with urgent matters such as late arrivals or key support. The phone located by the lobby entrance connects directly to an operator, who then quickly sends our Night Attendant to assist. We’ve also taken note of your concerns about the atmosphere and surroundings, and will keep striving to create a more comfortable and welcoming stay. We would love the opportunity to host you again under better circumstances.Sincerely,Hotel Management
1.0分
其他
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They didn’t tell us we have to pay for towels and a family of 5 with only two towels for 3 days is unacceptable. So of course we paid for more but that’s just crazy to me! Should have been stated b4 we booked. Most of staff was nice but the evening crew lady was very hateful and didn’t want to get off her phone to help anyone. Hi
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酒店回复: Dear Kyle, Thank you for taking the time to share your experience. We sincerely apologize for the lack of clear communication regarding extra charges for amenities and any discomfort this caused during your stay. We understand how frustrating it must have been, especially for a family. While we’re glad to hear some of our team members made a positive impression, we regret that your interaction with the evening staff was disappointing. Your feedback is truly valued and will be used to address these concerns. We hope to welcome you back for a much-improved stay.Sincerely,Hotel Management
1.0分
其他
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Stay away- terrible place.
One of the worst experiences ever. Homeless encampment basically outside our window and noise all night long. Wouldn't recommend this place to anyone.
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酒店回复: Dear Brad, Thank you for sharing your experience. We’re truly sorry to hear that your stay did not meet expectations. Guest comfort and safety are important to us, and we regret any disruptions you encountered during your visit. Your feedback has been shared with the appropriate teams so we can better address the concerns you’ve raised. We appreciate you bringing this to our attention and hope to have the opportunity to provide a more positive experience in the future.Sincerely,Hotel Management
2.0分
其他
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Affordable but Understaffed – A Noisy, Chaotic Stay
While the hotel's price was reasonable, the lack of staff made for a frustrating experience. Gangs were partying loudly right outside our room—literally in the parking lot—all night long, with no one to address the noise.
Trying to check out early (at 8 AM!) was impossible—the front desk was completely closed, shut behind a metal roller door. We ended up just dropping our key in the glass box and leaving.
Never again. I wouldn’t recommend this place to anyone.
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酒店回复: Dear Osman, We’re sorry to hear your visit was impacted by late-night noise and the lack of assistance when trying to check out early. The experience you described, especially feeling unsupported in the middle of such disturbances, is not the level of hospitality we strive to provide. Your feedback has been shared with the appropriate teams, and we’re taking steps to strengthen both our overnight staffing and ensure our guests feel safe and supported. We hope to have the opportunity to host you again for a more comfortable and seamless visit.Sincerely,Hotel Management
总体来说，这是一个不错的住处，有厨房和两张全尺寸床。但我选择了一间无烟房。这其实并不重要，因为走廊那头有人在抽烟。这让整个房间都散发着难闻的气味，很难待在房间里。
床铺很干净。
Windows that didn't completely close with a room facing the freeway made for terrible night's sleep. Many of the people staying there were sketchy at best. Between the woman yelling in the hallway "Let me in" and "I want to go home" for what seemed like forever, to the pot smells inside and outside of the hotel we did not feel safe. Next time I will spend the extra twenty bucks and stay anywhere else.
Will do in a pinch.
The room was fine. We had to ask for hand towels and she stated that they don't put them in the rooms anymore?! It would have been nice if they put tissues and coffee makers in the rooms since there is none in the lobbies. Also when we checked out there was no workers in the building and a gate down over the check in desk!?
On 9/10/2025 around 10pm there was a domestic argument in room 329. Yelling, screaming, cursing, banging on the door. I almost call 911 but finally one party left the 3rd floor.
Would not recommend
Upon arrival there was someone smoking a joint right outside the door Open drug use by several people who appeared to be homeless They were there with their shopping baskets hanging in the parking lot
We felt VERY UNCOMFORTABLE
Dump
There were a bunch of older teens smoking pot out fromt when i arrived. Inside there were kids, unattended running and screaming. I had to phone the check in person. It was 11:00pm. The room was fairly clean. The bathroom was clean but no soaps. The oarking lot was terrible and dirty. I will never stay there again!!!
They didn’t tell us we have to pay for towels and a family of 5 with only two towels for 3 days is unacceptable. So of course we paid for more but that’s just crazy to me! Should have been stated b4 we booked. Most of staff was nice but the evening crew lady was very hateful and didn’t want to get off her phone to help anyone. Hi
Stay away- terrible place.
One of the worst experiences ever. Homeless encampment basically outside our window and noise all night long. Wouldn't recommend this place to anyone.
Affordable but Understaffed – A Noisy, Chaotic Stay
While the hotel's price was reasonable, the lack of staff made for a frustrating experience. Gangs were partying loudly right outside our room—literally in the parking lot—all night long, with no one to address the noise.
Trying to check out early (at 8 AM!) was impossible—the front desk was completely closed, shut behind a metal roller door. We ended up just dropping our key in the glass box and leaving.
Never again. I wouldn’t recommend this place to anyone.