My experience was great, I have no complaints! I always stay at Hyatt whenever I travel and it’s available in the area. I’m never disappointed. Hyatt Seaboard Station and Hyatt North Hills are my favorite two so far!
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酒店回复: We really appreciate you sharing your awesome rating of our hotel with other travelers. We loved having you here, and we can't wait to have you back soon!
4.0分
家庭亲子
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I truly loved the room; the space was just right. However, the bathroom door felt like it was designed for a giant, as it was incredibly heavy, making it difficult for my mom and me to open and close it. During our four-night stay, we unfortunately didn't have anyone come to clean our room, which was disappointing, especially since we had to rely on the tissues that were thankfully provided. The kitchenette area was definitely a bonus, so we would certainly consider staying at this hotel again as long as family continues to live in the area. As for breakfast, it wasn't particularly impressive; I wasn't fond of the food choices and wished there were more options available. On a positive note, the front desk staff was very friendly. The parking situation was a bit of a surprise; I wish I had done more research beforehand. I didn't appreciate having to park so far away, but luckily we managed to find parking at Harris Teeter.
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酒店回复: Thank you for taking the time to leave us this detailed review. While there are a few areas of improvement, we are glad to hear that our comfortable rooms and friendly staff contributed to a great overall stay. We appreciate your patronage and hope to welcome you back in the future for a flawless experience.
5.0分
其他
The room was very clean and spacious. The staff was very friendly and attentive to our needs.
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酒店回复: We are absolutely thrilled to hear that our dedication to offering spotless accommodations and friendly, inviting service struck a chord with you! Your kind words mean the world to us. Thank you for choosing our hotel—we can't wait to welcome you back for another fantastic stay soon!
5.0分
商务出差
The breakfast service was excellent, and there was a supermarket just a minute's walk away, which was convenient. Full kitchen utensils were provided.
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酒店回复: We are delighted to hear this positive feedback from you! Thank you for taking the time to write a generous review, and most importantly, for choosing to stay with us. It was our pleasure to host you, and we hope to have the opportunity to welcome you back soon, should your travels bring you to the area again.
4.0分
其他
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Parking an issue
Very busy area on Friday night. Be prepared to pay for valet parking. We circled the block a couple times and there was no parking. Otherwise hotel clean and pleasant stay.
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酒店回复: Dear Guest, We appreciate your review. Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to serve you again. Best, Lisa Ganzzermiller, GM
5.0分
家庭亲子
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The rooms were large and comfortable. The bed was also nice and I was able to have a goods night sleep. I had room facing away from the road and it was very nice and quiet. The breakfast was lovely as well. Very hearty with fresh fruit. Thanks for the great stay!
第二次入住了，方便干净，房间很大，早餐超预期的好，咖啡贝果鸡蛋都是地道的北美口味。前台也是非常热情周到
健身房很棒，泳池很漂亮，公共区域也很美，这真是一家设施很棒的酒店！他们还为客人提供了方便的洗衣设施。唯一美中不足的是，我希望房间里能提供一些瓶装水，而且我也希望能有每日开夜床服务，不过这可能是因为疫情的原因吧？除此之外，一切都很完美。
房间满足了我们的需求。我们出去吃饭，打包食物回来，结果因为没人来修房间的冰箱，冰箱里只有温热的，一点都不冷，最后都浪费掉了。
房间很脏，前台服务态度也很差，拒绝换房或退款。地理位置优越，步行即可到达商店和餐馆。
My experience was great, I have no complaints! I always stay at Hyatt whenever I travel and it’s available in the area. I’m never disappointed. Hyatt Seaboard Station and Hyatt North Hills are my favorite two so far!
I truly loved the room; the space was just right. However, the bathroom door felt like it was designed for a giant, as it was incredibly heavy, making it difficult for my mom and me to open and close it. During our four-night stay, we unfortunately didn't have anyone come to clean our room, which was disappointing, especially since we had to rely on the tissues that were thankfully provided. The kitchenette area was definitely a bonus, so we would certainly consider staying at this hotel again as long as family continues to live in the area. As for breakfast, it wasn't particularly impressive; I wasn't fond of the food choices and wished there were more options available. On a positive note, the front desk staff was very friendly. The parking situation was a bit of a surprise; I wish I had done more research beforehand. I didn't appreciate having to park so far away, but luckily we managed to find parking at Harris Teeter.
The room was very clean and spacious. The staff was very friendly and attentive to our needs.
The breakfast service was excellent, and there was a supermarket just a minute's walk away, which was convenient. Full kitchen utensils were provided.
Parking an issue
Very busy area on Friday night. Be prepared to pay for valet parking. We circled the block a couple times and there was no parking. Otherwise hotel clean and pleasant stay.
The rooms were large and comfortable. The bed was also nice and I was able to have a goods night sleep. I had room facing away from the road and it was very nice and quiet. The breakfast was lovely as well. Very hearty with fresh fruit. Thanks for the great stay!