酒店回复: Dear Guest,Thank you for your wonderful review! We are thrilled to hear that you found the hotel clean, spacious, and comfortable and that it met all your expectations. We truly appreciate your kind words and look forward to welcoming you back in the future!
2.0分
家庭亲子
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We had really long black hair on our beds. Plus a foundation makeup stain on the bedding as well. The shower was really hard to get turned on. When we had addressed the front desk about the hair and stain, she told my husband “Your wife has long hair, yes?” To which my husband responded, “My wife is blonde” and then she replied “I was only kidding” we received new sheets, which were also stained with what looked like black marker. I would submit the pictures I took if it were an option. You get what you pay for I suppose….
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酒店回复: Dear Guest,We sincerely apologise for the issues you encountered during your stay. The cleanliness and service you described are certainly not acceptable, and we understand your frustration. We take your feedback seriously and will share it with the team to ensure that these concerns are addressed, especially regarding the front desk interaction and room condition. Thank you for bringing this to our attention. We hope to improve your experience in the future.
5.0分
其他
GPS had a problem finding it, but you know GPS. The hotel has been remodeled and is excellent.
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad to hear you enjoyed the remodelled hotel and had a great stay. We understand that GPS can sometimes be tricky, but we're happy you were able to find us. We hope to welcome you again soon!
5.0分
其他
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We were very pleased with our stay. I would say that the breakfast was very basic with no biscuits or gravy and very few bread choices as most were gone before 8 am.
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酒店回复: Dear Guest,Thank you for your feedback! We're glad to hear you were pleased with your stay. We appreciate your comments about the breakfast options and will share them with the team to ensure a better variety and availability in the future. We hope to welcome you again soon!
3.0分
其他
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Ignore online check in
Online check in is a waste of time. All the info you provide is required again at the desk. Waste of time.
Hotel in a bad neighborhood. Old and dated.
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酒店回复: Dear Guest,Thank you for your feedback. We are sorry to hear that online check-in did not meet your expectations and that the process felt redundant. We also appreciate your comments regarding the neighbourhood and the condition of the hotel. We will review your concerns to see how we can improve and provide a better experience for future guests.
3.0分
其他
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Just ok
Absolutely th worst bed I have ever slept in. Tried both sides and neither was any better than the other. Zero back support. I have never woken up with back pain before. My back has been sore for 3 days straight because of that bed.
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酒店回复: Dear Guest,We sincerely apologise for the discomfort you experienced with the bed. We understand how important a good night's sleep is, and we deeply regret that it caused you back pain. Your feedback will be shared with our team to address this issue. Thank you for bringing this to our attention, and we hope your back feels better soon.
4.0分
家庭亲子
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Check in was fine, the room was adequate, the cable TV signal ****** at times, and the area was decent in that it is next to highway so folks can’t just hang out, but there were plenty of zombies hanging out, which added an exciting element of chance and danger of your car being broken into.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are glad check-in went smoothly and that you found the room adequate. We apologise for the issues with the TV signal and for any concerns regarding the property's surroundings. Your comments will be shared with our team to help improve both amenities and safety for future guests.
房间很干净，还包含早餐。下次我还会订这家酒店。
只能是经济型酒店，实施设备都没有，只能睡觉洗澡
不怎么推荐，但价格便宜。住一晚还可以。
很棒的酒店，非常干净，房间宽敞，床很舒服，迷你吧也很大。考虑到价格和实惠程度，它完全符合我的预期。我还会再来的。
We had really long black hair on our beds. Plus a foundation makeup stain on the bedding as well. The shower was really hard to get turned on. When we had addressed the front desk about the hair and stain, she told my husband “Your wife has long hair, yes?” To which my husband responded, “My wife is blonde” and then she replied “I was only kidding” we received new sheets, which were also stained with what looked like black marker. I would submit the pictures I took if it were an option. You get what you pay for I suppose….
GPS had a problem finding it, but you know GPS. The hotel has been remodeled and is excellent.
We were very pleased with our stay. I would say that the breakfast was very basic with no biscuits or gravy and very few bread choices as most were gone before 8 am.
Ignore online check in
Online check in is a waste of time. All the info you provide is required again at the desk. Waste of time.
Hotel in a bad neighborhood. Old and dated.
Just ok
Absolutely th worst bed I have ever slept in. Tried both sides and neither was any better than the other. Zero back support. I have never woken up with back pain before. My back has been sore for 3 days straight because of that bed.
Check in was fine, the room was adequate, the cable TV signal ****** at times, and the area was decent in that it is next to highway so folks can’t just hang out, but there were plenty of zombies hanging out, which added an exciting element of chance and danger of your car being broken into.