The place is fine for a quick stay and you have low standards. The sheets and bedding was clean. However the rest of the room felt sticky and not properly cleaned. The smoke detector was sitting in the closet not hooked up as well. The staff was nice and friendly.
展开
酒店回复: Dear Samantha, Thank you for sharing your feedback and allowing us to host you. We are pleased you found the team welcoming and the bedding satisfactory. We regret that aspects of your accommodation did not reflect the standards we aim to provide, including upkeep and safety. Your observations will be reviewed with our staff to ensure attention is given to the condition and cleanliness of all areas. We appreciate your input and hope to provide a more seamless experience during your next visit.Sincerely,Hotel Management
3.0分
朋友出游
Entry sign is dark so had a hard time finding the place. room had a smell to it, we had a corner room right by main highway so very noisy.
展开
酒店回复: Dear Diane,Thank you for sharing your thoughts on your recent stay. While it is encouraging to know you chose the property for your visit, it is clear that certain aspects of the experience left room for improvement. Guest feedback is always invaluable, as it provides insight into ways we can better serve those who stay with us. Your comments will be carefully reviewed, as creating a more comfortable and seamless experience for future travelers remains our top priority.Sincerely,Hotel Management
3.0分
其他
展开
Didn't have a TV in my room. Was told they would discount the room, but they didn't. Large sticky spot on the ground between the elevator and my room that they never cleaned. It literally pulled the shoe off of my foot.
展开
酒店回复: Dear Stephen, We appreciate you taking the time to share your experience. We regret any inconvenience you encountered during your stay, especially regarding the room setup and hallway condition. Your feedback helps us identify areas for improvement, and we’ll make sure it is addressed appropriately. Your feedback is valuable to us, and we hope to have the chance to show you that your recent experience was an exception. We extend our best wishes for your travels and look forward to the opportunity to welcome you back.Sincerely,Hotel Management
2.0分
其他
展开
The staff was very nice, the room was clean, but the smoke detector located almost above bed chirped all the time, was told they couldn't do anything about it. Very unpleasant night.
展开
酒店回复: Dear Ronda, Thank you for your review. We are pleased to learn that you found our staff welcoming and the room well-maintained. However, we sincerely apologize for the inconvenience caused by the chirping sound of the smoke detector, which interrupted your rest. While these devices are vital for ensuring guest safety, we fully understand how disruptive their noise can be. We will arrange for our engineering team to conduct a comprehensive inspection of all suites. We appreciate your understanding and look forward to the opportunity to provide a more restful experience during your next visit.Sincerely,Hotel Management
1.0分
其他
展开
We felt j safe, as the locals that live here were fighting. We chose to leave for our second night, for safety and much better location. Requested a 2nd or 3rd floor room but was put in lower back section where obviously super long stays. Even visiting the cubicle size lobby felt scary
展开
酒店回复: Dear Catherine, Thank you for staying with us and for reviewing your experience. We are concerned to hear about the circumstances you encountered and apologize for any discomfort you experienced during your visit. We are committed to providing a secure and comfortable environment for all guests, and we regret that we were unable to meet your room location preference. We appreciate you bringing this to our attention, and your comments will be shared with our team to help create a more reassuring atmosphere. We hope you will consider giving us another opportunity to offer a more positive stay.Sincerely,Hotel Management
3.0分
其他
ok but not great
room was clean. toliet ran all night. mattress was lumpy and pillows too thin.
展开
酒店回复: Dear Brenda,Thank you for sharing your experience. While we're glad to hear the room cleanliness met your expectations, we're genuinely sorry about the issues you faced with the toilet, mattress, and pillows. Your comfort is very important to us, and we regret that these concerns impacted your rest. We appreciate your feedback and will address these areas with our team to ensure a better stay for future guests. We hope you’ll consider giving us another chance to provide a more comfortable visit.Sincerely,Hotel Management
5.0分
其他
Love it
I've been staying here for over a month and it's been an amazing experience
展开
酒店回复: Dear Kelly, It’s wonderful to know your extended time with us has been so enjoyable. At Extended Stay America, we strive to create a welcoming environment that feels comfortable for both short and long visits. Your kind words mean a lot to our team, and we look forward to continuing to make your experience pleasant throughout your stay.Sincerely,Hotel Management
挺好，续住了一晚
不值这个价钱。
酒店建筑、房间和洗手间都低于我的预期。
早餐是打包带走的，而且选择很少。
床单不干净，有污渍。
抽屉也坏了。
房间很脏，床单上有污渍和血迹。浴室里到处都是别人的头发，淋浴间里也有。地板没吸过尘，房间里还有股怪味。他们还提前给我办理了入住，这让我很不高兴。
The place is fine for a quick stay and you have low standards. The sheets and bedding was clean. However the rest of the room felt sticky and not properly cleaned. The smoke detector was sitting in the closet not hooked up as well. The staff was nice and friendly.
Entry sign is dark so had a hard time finding the place. room had a smell to it, we had a corner room right by main highway so very noisy.
Didn't have a TV in my room. Was told they would discount the room, but they didn't. Large sticky spot on the ground between the elevator and my room that they never cleaned. It literally pulled the shoe off of my foot.
The staff was very nice, the room was clean, but the smoke detector located almost above bed chirped all the time, was told they couldn't do anything about it. Very unpleasant night.
We felt j safe, as the locals that live here were fighting. We chose to leave for our second night, for safety and much better location. Requested a 2nd or 3rd floor room but was put in lower back section where obviously super long stays. Even visiting the cubicle size lobby felt scary
ok but not great
room was clean. toliet ran all night. mattress was lumpy and pillows too thin.
Love it
I've been staying here for over a month and it's been an amazing experience