Rooms are horrible. Doesn’t look like pictures pictured on site. My room only had one pillow per bed and had no pillow case or protector. Sheets were stained. No TV at all. No phones. No clocks. The toilet when flushed wanted to over flow. I didn’t even use the shower. It looked disgusting. The beds didn’t have skirts so the box springs showed and were stained bad. Spilled spots all over the floor. Floors were definitely not mopped. Water stains under sinks. Doors didn’t have a second lock to lock the door correctly. Windows have a hole in the glass and someone could easily unlock the window. Ac were disgusting and had stains. Roach pelts were in the drawers. The over night emergency number lady was rude. I got locked out of my room at 6am and no one was in office to remake key. Sign said back at 7am and had emergency number to call. I called and no answer. Waited until 7am and no one showed up. Called again and she was very rude and huffed that she they didn’t open until 8. I was locked out of my room, had to get myself and leave for work. She was upset that she had to come down and reset my key. After she reset my key, it still didn’t work and she was mad that she had to go up and unlock my door. As someone who works in hospitality , this place is unacceptable. Very rude. Not cleaned. Don’t stay here. Place doesn’t feel safe at all. Will definitely be calling corporate.
1.0分
家庭亲子
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Disgusting and smelly. Terrible customer service. The parking lot is full of trash. The rooms are unsafe; the doors look like they can be easily broken into. Rooms are smelly, no toilet paper. The sheets stick. My daughter found a cigarrete's hole in their sheets. I stayed in teh room for 10 minutes before I decided that I could not expose my family to this nasty place.
1.0分
其他
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Where to begin….First off, the key card gave me trouble The bedside lamps wouldn’t turn on and one didn’t have a shade. In fact I think the only plug in the whole room must have been behind the dresser for the tv. I charged my phone in the bathroom. There were 2 refrigerators but neither worked… probably cause there was no plug. I had no soap to wash my hands. I had to use my body wash. The curtains were all scrunched up over the a/c unit… not sure why. The bathroom door couldn’t close cause the bed was in the way. The toilet ran all night and had that rust ring in it. There was no kind of breakfast( which is ok just don’t advertise there is), the pool was drained and in disrepair, there was trash on the ground and I killed several bugs! I did NOT read the reviews beforehand! Lesson learned! Please don’t stay here!
5.0分
独自旅行
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The staff is outrageously unbelievably phenomenal especially Jose I don't want to down anyone else jaylene also you go but the two that I have had the most contact with Maria housekeeping Jose and jaylene and I don't want to give him anything to clash over but Jose is number one jaylene is number two Maria's number three and so on :-)
5.0分
其他
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Despite what it looks like on the outside, the service and the attention is top tier. New management is working hard to make the place succeed. Sheets were good, water was hot, good night sleep. Give this place a chance. I will definitely come back again on my next visit. Definitely leave a happy guy.
误导性广告和照片。与地方无关。他是头猪。空荡荡的泳池。房间和浴室都很恶心。尽管他们试图说服我们，我们还是没有留下来。他们希望我们用现金支付。即使他们取消了，他们还是在银行向我收费。
我们住了一晚最差的酒店！他们给我们的第一个房间有脏地毯和床单。他们把我们搬到了另一个更脏的地方，没有毛巾，但后来又给我们带来了。我们要求换干净的床单，但他们也给我们带来了脏兮兮的床单。晚上浴室开始从马桶里泼水。肮脏的门和墙壁。锁不会关闭，因此甚至不能保证最低安全性。要避免！
广场上到处都是虫子，淋浴不能用，灯也不能用，到处都是香烟臭味，他们没有毯子，当我们要求时，他们只是说没有！ 总体来说非常脏。 不推荐。 在这个地方的经历真的很不愉快
不提供厕所、不提供淋浴的房间有0。 最好在爱情加油站洗澡。凌晨 1 点，一个男人用听起来反常的话吵架，当我给接待处的女人递请柬时，她甚至没有说话。
很脏，有蟑螂和动物，家具坏了，床单脏了。 门掉落，整个房间都有烟味，家具和桌子上有污渍，浴室里有难闻的气味。根本不推荐任何类型的旅行
Rooms are horrible. Doesn’t look like pictures pictured on site. My room only had one pillow per bed and had no pillow case or protector. Sheets were stained. No TV at all. No phones. No clocks. The toilet when flushed wanted to over flow. I didn’t even use the shower. It looked disgusting. The beds didn’t have skirts so the box springs showed and were stained bad. Spilled spots all over the floor. Floors were definitely not mopped. Water stains under sinks. Doors didn’t have a second lock to lock the door correctly. Windows have a hole in the glass and someone could easily unlock the window. Ac were disgusting and had stains. Roach pelts were in the drawers. The over night emergency number lady was rude. I got locked out of my room at 6am and no one was in office to remake key. Sign said back at 7am and had emergency number to call. I called and no answer. Waited until 7am and no one showed up. Called again and she was very rude and huffed that she they didn’t open until 8. I was locked out of my room, had to get myself and leave for work. She was upset that she had to come down and reset my key. After she reset my key, it still didn’t work and she was mad that she had to go up and unlock my door. As someone who works in hospitality , this place is unacceptable. Very rude. Not cleaned. Don’t stay here. Place doesn’t feel safe at all. Will definitely be calling corporate.
Disgusting and smelly. Terrible customer service. The parking lot is full of trash. The rooms are unsafe; the doors look like they can be easily broken into. Rooms are smelly, no toilet paper. The sheets stick. My daughter found a cigarrete's hole in their sheets. I stayed in teh room for 10 minutes before I decided that I could not expose my family to this nasty place.
Where to begin….First off, the key card gave me trouble The bedside lamps wouldn’t turn on and one didn’t have a shade. In fact I think the only plug in the whole room must have been behind the dresser for the tv. I charged my phone in the bathroom. There were 2 refrigerators but neither worked… probably cause there was no plug. I had no soap to wash my hands. I had to use my body wash. The curtains were all scrunched up over the a/c unit… not sure why. The bathroom door couldn’t close cause the bed was in the way. The toilet ran all night and had that rust ring in it. There was no kind of breakfast( which is ok just don’t advertise there is), the pool was drained and in disrepair, there was trash on the ground and I killed several bugs! I did NOT read the reviews beforehand! Lesson learned! Please don’t stay here!
The staff is outrageously unbelievably phenomenal especially Jose I don't want to down anyone else jaylene also you go but the two that I have had the most contact with Maria housekeeping Jose and jaylene and I don't want to give him anything to clash over but Jose is number one jaylene is number two Maria's number three and so on :-)
Despite what it looks like on the outside, the service and the attention is top tier. New management is working hard to make the place succeed. Sheets were good, water was hot, good night sleep. Give this place a chance. I will definitely come back again on my next visit. Definitely leave a happy guy.