酒店回复: Thank you for taking a moment to leave a review, Alexander. The staff and I at the Red Roof Inn Cincinnati East - Beechmont appreciate your 4/5 score following your stay. I am happy that your stay was okay with us. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, GabrielleRed Roof ManagementRediResponse Specialist
1.0分
情侣出游
This place is a unsafe, extremely disgusting and very unsanitary. We didn't even stay the night. Beware it's a roach trap.
2.0分
其他
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Too outdated
Staff was super friendly! However, when we got into our room, the heat was set at 80, and the bed was so uncomfortable we ended up checking out at 5am. As soon as I laid in the bed, the springs went straight in my back. Shower would only work on ice cold or blistering hot. It was a good hotel to sleep for a couple hours, wouldn’t stay again.
1.0分
家庭亲子
This is the worst motel I have stayed at in the last 20 years -- never again will I stay at a Red Roof Inn!!!
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience at Red Roof Inn Cincinnati East - Beechmont. I'm sorry to hear that your recent stay at our hotel was disappointing. We always aim to provide a positive experience. In the future, please consider adding details to your review to let us know what we’re doing well and where we can improve.Your feedback is invaluable as we work to improve our standards. Thank you for choosing Red Roof. We're sorry to lose your business but respect your decision. Wishing you better travels ahead. Sincerely,ViktorRed Roof ManagementRediResponse Specialist
2.0分
情侣出游
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The bathrooms needed remodeling. Lots of stains on the tubs. Dead bug on floor. Sprayed Lysol everywhere since we were afraid of bedbugs. Hotel was run down. The floor boards in one room were separated from the wall. I don’t think we will stay here again!
1.0分
其他
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Nasty but cheap
It isn’t a great place by any means but it’s the cheapest around so you get what you pay for I guess. Not even upset just a nasty room though. Multiple burn holes in bed sheets. There was a cigarette on the floor. The floors are dirty, I was hesitant to step on floor without socks.
Basically, if you’re down bad and your back is against the wall this place will do. But don’t expect cleanliness by any regard.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience at Red Roof Inn Cincinnati East - Beechmont. I'm sorry to hear that your stay did not meet your expectations. We strive to provide clean and comfortable rooms for all our guests, and it is disappointing to learn we were not able to meet your standards. We take such matters very seriously and I assure you that we will address these issues with our staff to ensure that such lapses do not recur. Thank you for choosing Red Roof. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,ViktorRed Roof ManagementRediResponse Specialist
1.0分
家庭亲子
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The most disgusting hotel I’ve ever stayed. We woukd have been more comfortable sleeping on the ground in the parking lot than on the poor excuse for a mattress. Would not recommend to an animal - also sketchy people drinking in front of our room breaking beer bottles on the concrete. Scary experience. Not worth a nickel.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Cincinnati East - Beechmont. I am deeply sorry to hear about the extremely unpleasant experience you had at our hotel. Your description is alarming, and I sincerely apologize that the condition of the mattress and the disruptive behavior outside your room made you feel unsafe and uncomfortable. This is not the standard we aim to provide and we will be taking the feedback you have provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,SharmaRed Roof Management RediResponse Specialist
2.0分
商务出差
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My room was dirty. The shower curtain looked like it hadn't been changed in over a year and had crusty red fungi clinging to it. The bathroom too was overall hard to believe in terms of a franchise with a recognizable name. It looked like it was some kind of utility room turned into a bathroom but keeping the industrial drains--ugh I cringe thinking about it. The bed was creaky and uneven. The sheets and towels were mercifully clean. The furniture was old, worn, mismatched. The walls had many dirty spots, even stickers people had put on them over time. I put up with it but don't plan to stay there again.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience at Red Roof Inn Cincinnati East - Beechmont. I’m sorry that the condition of your room and the bathroom did not meet the standards you expected. Please know that we strive to provide guests with a clean and comfortable stay, and it is disheartening to hear that we fell short of your expectations. I have shared your comments with the management team to ensure these concerns are addressed promptly.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you for choosing Red Roof. We hope you’ll consider giving us another opportunity to provide you with a better experience in the future.Sincerely,YnnaRed Roof ManagementRediResponse Specialist
房间还算干净，有大小毛巾，洗发水，沐浴露。
但是没有矿泉水，没有热水器，没有茶包，没有咖啡。
一楼前台那里有两个暖壶是咖啡，可以打两杯拿到房间里去。
前台的英语太差了，旅馆信息说对应西班牙语。
押金是50美金现金，退房时记得要回来。
位置在市中心的东方，距离机场有30公里多，出租车要35（白天到50美金（晚上）。
入住人基本上是开车族，退房时间是上午11点可以延时到12点。
在
好的
This place is a unsafe, extremely disgusting and very unsanitary. We didn't even stay the night. Beware it's a roach trap.
Too outdated
Staff was super friendly! However, when we got into our room, the heat was set at 80, and the bed was so uncomfortable we ended up checking out at 5am. As soon as I laid in the bed, the springs went straight in my back. Shower would only work on ice cold or blistering hot. It was a good hotel to sleep for a couple hours, wouldn’t stay again.
This is the worst motel I have stayed at in the last 20 years -- never again will I stay at a Red Roof Inn!!!
The bathrooms needed remodeling. Lots of stains on the tubs. Dead bug on floor. Sprayed Lysol everywhere since we were afraid of bedbugs. Hotel was run down. The floor boards in one room were separated from the wall. I don’t think we will stay here again!
Nasty but cheap
It isn’t a great place by any means but it’s the cheapest around so you get what you pay for I guess. Not even upset just a nasty room though. Multiple burn holes in bed sheets. There was a cigarette on the floor. The floors are dirty, I was hesitant to step on floor without socks.
Basically, if you’re down bad and your back is against the wall this place will do. But don’t expect cleanliness by any regard.
The most disgusting hotel I’ve ever stayed. We woukd have been more comfortable sleeping on the ground in the parking lot than on the poor excuse for a mattress. Would not recommend to an animal - also sketchy people drinking in front of our room breaking beer bottles on the concrete. Scary experience. Not worth a nickel.
My room was dirty. The shower curtain looked like it hadn't been changed in over a year and had crusty red fungi clinging to it. The bathroom too was overall hard to believe in terms of a franchise with a recognizable name. It looked like it was some kind of utility room turned into a bathroom but keeping the industrial drains--ugh I cringe thinking about it. The bed was creaky and uneven. The sheets and towels were mercifully clean. The furniture was old, worn, mismatched. The walls had many dirty spots, even stickers people had put on them over time. I put up with it but don't plan to stay there again.