Convenient location. The room was basic but decent. Staff were friendly and promptly attended to my needs.
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酒店回复: Thank you for your 5-star review! We're glad you found our location convenient and appreciated the friendly service from our team. While our rooms are designed to be simple and comfortable, we're happy to hear they met your expectations. We hope to welcome you back again soon!
5.0分
其他
Great place
It was very clean, quiet and a great stay. The pool was nice and very clean also. Completely recommend
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酒店回复: Thank you so much for the kind words! We're thrilled to hear you had a clean, quiet, and enjoyable stay—and that you loved the pool too. We truly appreciate your recommendation and hope to welcome you back again soon!
3.0分
其他
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Check in was easy. Polite and nice people. Just an older hotel that needs a remodel. My bed valance was moldy and room had smell of mold. Hot water and pressure good for showering.
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酒店回复: Thank you for taking the time to leave a review. We're glad to hear check-in was easy and that you found our team polite and welcoming. We’re also happy the shower met your expectations.That said, we sincerely apologize for the condition of the room, particularly the mold concerns and overall feel of the property. We understand how important cleanliness and comfort are, and your comments have been shared with our team so we can address these issues promptly.We appreciate your feedback—it helps us improve—and we hope to provide a better experience on your next visit.
2.0分
情侣出游
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Fridge sat on luggage rack, didn’t work. Tub faucet was stripped, only hot water. Not many plugs, one behind one nightstand. Just dirty, stained tub. Towels thin & dingy. $100 deposit required & they check room before they refund it. Really?! Have pictures but don’t see where I can upload.
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酒店回复: Thank you for your honest feedback. We're very sorry to hear about the issues you encountered during your stay. The condition of the room, including the non-working fridge, stripped tub faucet, lack of outlets, and cleanliness concerns, is not acceptable and far from the experience we aim to provide.The $100 deposit policy is in place for all guests and is refunded promptly after a quick room inspection at checkout. However, we understand how this, combined with the condition of the room, could feel frustrating.Your comments have been taken seriously and shared with our maintenance and housekeeping teams so that immediate improvements can be made. We appreciate you taking the time to share your experience, and we’re committed to doing better moving forward.
2.0分
商务出差
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I paid for the room ahead of so I couldn’t get my money back so I slept in my truck there was blood on two of the pillows when I removed the cases hair in the bed blood drops on bathroom door headboard dusty an dirty bed linen dingy desk chair, leather, broke up and peeling off the room smelt of moldy water. It felt safer just to sleep in my car.
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酒店回复: We sincerely apologize for the condition of the room you encountered. What you described is completely unacceptable and far below the standards we aim to uphold. The cleanliness and safety of our accommodations are supposed to be our top priorities, and it's clear we failed to deliver on both. Your detailed comments have been taken seriously and shared directly with our housekeeping and maintenance teams for immediate action. We deeply regret that your stay led you to feel unsafe, and we are taking steps to ensure this does not happen again.
5.0分
商务出差
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Everyone was very nice and professional. They made sure everything, policy wise was clear from the beginning. They were ready to help with any problems or questions. The room was clean and comfortable. The pool was a welcome treat in the summer heat. I've seen some reviews complain about the ac in the room, but once we ran ours and gave it a bit to fill the room it was perfect. Honestly can't figure out why this place has low reviews. My family loved it.
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酒店回复: Thank you so much for your kind and thoughtful review! We’re delighted to hear that our team made you feel welcome and that everything—from our policies to the room and pool—met your family’s expectations.We appreciate your understanding regarding the air conditioning and are glad it worked well once running. Your positive experience means a lot to us, especially in light of some other feedback we’ve received.It’s wonderful to know your family loved their stay, and we hope to welcome you all back again soon!
5.0分
其他
Comfortable and Convenient
Clean, Quiet and Fine for our 2 Night Stay. We liked the pool! We'd stay there again.
1.0分
商务出差
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the place was filthy. I seriously doubt the sheets had been changed. the shower was covered in mold, and the entire room smelled musty. worst experience. I will never stay here again and would not recommend it to anyone. I expected low quality because the price was cheap, but this was beyond what I imagined , I am honestly at o loss for words.
1.0分
其他
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Bummer
The stay was originally great until the very last night when the power went out and the attendant didn't know how to fix it. She wasn't willing to troubleshoot and 97% of the adult population understands that it is a simple fix of flipping a breaker however she was too inconvenienced or uneducated to read the schematics and refused to let us. My husband has a handyman business and we do things like this daily. We weren't even gonna charge her lol
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酒店回复: Thank you for taking the time to share your experience. We’re glad to hear that you enjoyed most of your stay with us, but we sincerely apologize for the inconvenience caused by the power outage on your last night. We understand how frustrating it must have been, especially when you were ready and willing to help resolve the issue. Your feedback about our team’s response is very important, and we will use it to improve our training and ensure better support in situations like this. We appreciate your understanding and hope you’ll give us another chance to provide you with a flawless stay in the future.
2.0分
家庭亲子
AC did not cool room enough for comfort, no safety latch on door
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酒店回复: Thank you for sharing your feedback. I’m very sorry to hear that your room did not meet expectations, particularly regarding the air conditioning and the absence of a safety latch on the door.Guest comfort and safety are top priorities for us, and it’s clear we fell short during your stay. We are currently reviewing the AC units in our rooms to ensure they are functioning properly, and we’re addressing the issue with the door hardware to prevent this from happening again.We appreciate you taking the time to bring these concerns to our attention and apologize for the inconvenience you experienced.
Convenient location. The room was basic but decent. Staff were friendly and promptly attended to my needs.
Great place
It was very clean, quiet and a great stay. The pool was nice and very clean also. Completely recommend
Check in was easy. Polite and nice people. Just an older hotel that needs a remodel. My bed valance was moldy and room had smell of mold. Hot water and pressure good for showering.
Fridge sat on luggage rack, didn’t work. Tub faucet was stripped, only hot water. Not many plugs, one behind one nightstand. Just dirty, stained tub. Towels thin & dingy. $100 deposit required & they check room before they refund it. Really?! Have pictures but don’t see where I can upload.
I paid for the room ahead of so I couldn’t get my money back so I slept in my truck there was blood on two of the pillows when I removed the cases hair in the bed blood drops on bathroom door headboard dusty an dirty bed linen dingy desk chair, leather, broke up and peeling off the room smelt of moldy water. It felt safer just to sleep in my car.
Everyone was very nice and professional. They made sure everything, policy wise was clear from the beginning. They were ready to help with any problems or questions. The room was clean and comfortable. The pool was a welcome treat in the summer heat. I've seen some reviews complain about the ac in the room, but once we ran ours and gave it a bit to fill the room it was perfect. Honestly can't figure out why this place has low reviews. My family loved it.
Comfortable and Convenient
Clean, Quiet and Fine for our 2 Night Stay. We liked the pool! We'd stay there again.
the place was filthy. I seriously doubt the sheets had been changed. the shower was covered in mold, and the entire room smelled musty. worst experience. I will never stay here again and would not recommend it to anyone. I expected low quality because the price was cheap, but this was beyond what I imagined , I am honestly at o loss for words.
Bummer
The stay was originally great until the very last night when the power went out and the attendant didn't know how to fix it. She wasn't willing to troubleshoot and 97% of the adult population understands that it is a simple fix of flipping a breaker however she was too inconvenienced or uneducated to read the schematics and refused to let us. My husband has a handyman business and we do things like this daily. We weren't even gonna charge her lol
AC did not cool room enough for comfort, no safety latch on door