酒店回复: Dear Jake, We are sorry to hear that some aspects of your visit, particularly our service and in-room amenities, fell short of your expectations. We apologize for any inconvenience you may have faced and are thankful to you for pointing out the areas where we can do better. We appreciate your acknowledgment of the value for price and are grateful for your patience overall. We hope to have another opportunity to welcome you back for an improved stay in the future.Sincerely,Hotel Management
酒店回复: Dear Guest, We're sorry that your stay with us was not as you expected. We apologize for the inconvenience you experienced with the front desk staff's service not meeting your needs. We regret that you were unaware of the hotel's policy on kitchenware. To ensure cleanliness, we keep the dishes at the front desk and deliver them on request. We will instruct our front desk to mention our policies during check-in to all guests to avoid such disappointment. We'll use your feedback to improve our services and provide a better experience for future guests. Thank you.Sincerely, Hotel Management
酒店回复: Dear July, We appreciate you taking the time to share your feedback and are pleased to hear that you found the property clean and the staff pleasant. However, we are deeply sorry that your stay was affected by disturbances that impacted your comfort and sense of safety. This is certainly not the experience we strive to provide. Your concerns have been noted, and we will address them with the team to ensure a better environment for future guests.Sincerely,Hotel Management
酒店回复: Dear John,We appreciate your kind words about our front desk team. However, we regret that the condition of the property did not meet your expectations. Cleanliness and comfort are priorities for us, and we’re sorry to learn that you encountered issues such as unfinished areas, dusty surfaces, and concerns with the condition of some furnishings. Your feedback about the breakfast offerings, as well as the noise and hallway conditions, is equally important to us. We take your comments to heart, and we are committed to addressing these concerns as we work to improve our property. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Hotel Management
酒店回复: Dear Tracy, We are disappointed to hear about your experience at our hotel. We apologize for the cleanliness and the service issues you had while with us. This is not the impression we like our guests to leave with. What you described is unacceptable, and we will address this appropriately. We hope you and your partner will consider this an isolated incident and return for another stay. Take care and safe travels!Sincerely,Hotel Management
酒店回复: Dear William, We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for any inconvenience you encountered, especially regarding the toilet, holes in the wall, noises from neighboring guests, and the breakfast selection. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We hope you will consider giving us another chance in the future to provide you with the stay you deserve.Sincerely,Hotel Management
酒店回复: Dear Guest,Thank you for staying with us and for taking the time to leave a review. We're glad to know our team and housekeeping efforts left a good impression, but we also understand that there may have been other aspects that didn't quite meet your expectations. We're always open to learning and improving. We appreciate the opportunity to host you and hope to provide an even better experience next time. We look forward to your next stay.Sincerely,Hotel Management
酒店内需要一台制冰机。在 Anthrocon 酒店住宿期间，我们需要能够现场制作冰块，这样我们就可以随时享用冷饮，而不必等待数小时才能在房间的冰柜中制作冰块。除此之外，还有一些小问题，虽然有些不合适，但对于我们入住这家酒店来说并不算太糟糕。
有些工作人员在我们提出一些小要求时非常粗鲁，酒店没有多余的毛巾和毯子，也没有明确告诉我们用过的毛巾和床单该送到哪里。尽管酒店有几间带厨房的房间，但他们只给我们提供了一口锅、一个平底锅和一个锅铲。所以，除非你自带或购买厨房用品，否则很难真正使用厨房。不过，就这样的住宿条件来说，每晚的价格还算合理。
广告上说他们会提供厨房用品，比如盘子、餐具和厨具，但我们到了那里，看到一个牌子，说要去前台。我们去了前台，他们说不提供这些是因为容易被盗，所以他们会把信用卡信息存档以备不时之需。我们订这个房间的真正原因就是为了能自己做饭，不用每晚都出去吃饭。之后我们又要了沙发床的床单、毯子和枕头，结果他们什么枕头也没给。我们不得不自掏腰包60美元，包括枕头和我们本以为会提供的厨房用品。房间很脏，洗碗机脏得根本没法用。我不会推荐任何人住在这里。
这家酒店内部干净整洁，维护得很好。工作人员非常热情友好！我入住期间下了一场暴风雪，酒店直到第二天中午才来除雪。孩子们整天都在走廊里跑来跑去。最糟糕的是，大人们在大堂里争吵打架，我入住期间还报了两次警。光是这一点就让我感到非常不安全，所以我再也不会住在这里了！
前台员工乐于助人，态度友好。然而，酒店本身破旧不堪，需要翻新，而且很脏。我们的厨房缺少橱柜或洗碗机，而且厨房空间也未装修完毕，满是灰尘。一些电源插座上积满了厚厚的灰尘。床头柜的抽屉里有污渍，看起来像是血迹。走廊里又臭又吵。免费早餐是普通的速溶燕麦片和包装好的松饼，还有咖啡、茶和热巧克力。价格还不错，但我不会再住这里了。
冰箱很脏，炉灶很脏，炉灶上和烤箱里还有更多的食物，垃圾箱里还有更多的食物，维修工很粗鲁，态度很差，试图把门摔在我狗的脸上，然后又把门摔在我丈夫的脸上。停车场里有脏兮兮的用过的卫生巾，停车场里有脏兮兮的用过的卫生棉条，大厅里到处都是垃圾，停车场里到处都是垃圾。门坏了，钥匙卡打不开，我们被告知在我们带狗出去的时候要放一块石头在门上才能回来，电梯坏了，微波炉是台式微波炉，他们用螺丝或螺栓固定在柜子上。对于这种状况的酒店，每晚应该只收 40 或 50 美元，令人惊讶的是它还在营业
这是我第一次入住长住酒店。我完全没想到酒店的质量会这么差。墙上和天花板上都有洞。我住了一晚，不得不三次打开马桶水箱盖，修理马桶。噪音很大。走廊里整晚都有人和孩子跑来跑去。早餐简直糟透了。
这家酒店相当不错，客房服务人员每天都来清理垃圾，打扫浴室，真是太棒了。工作人员乐于助人，也很友好，所以总的来说，我们住得很愉快。
价格合理
物有所值……房间还算干净，但走廊有点脏……没有热早餐，但他们提供咖啡、纸杯蛋糕和酒吧……晚上的前台小姐非常乐于助人，也很友善
工作人员友好热情。床很干净，但房间和走廊有异味。绝对需要翻新，并进行彻底清洁。物有所值。总而言之，还不错。