酒店回复: Lamento que el hotel no haya cumplido con sus expectativas. La propiedad al sur de nosotros está en proceso de construcción de un nuevo concesionario Honda y al norte está el aeropuerto. Detrás del hotel hay dos negocios que están bastante activos. La mayoría de nuestros huéspedes se alojan en nuestro hotel mientras están en la ciudad trabajando, por lo que hay muy pocos autos en el estacionamiento durante el día.
1.0分
其他
原文
翻译提供方:Google
糟糕的酒店
房间很旧,卫生间墙壁被毁,卫生间瓷砖脱落,令人遗憾。
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酒店回复: Estamos en proceso de actualizar y renovar las habitaciones. Lamento que su habitación parezca estar en mal estado y la revisaré más a fondo.
1.0分
其他
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This property give the quality of the Days Inn by Windham reputation a bad mark. This property should be demolished. When these properties are individually owned the quality goes down.
酒店回复: Thank you for the review,
1.0分
其他
They had me purchase another stay after messing up the date and told
Me I would get refunded and they never refunded me
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酒店回复: Thank you for submitting your rating and review. We would like to clarify the details regarding your reservation: your booking was made for Tuesday, September 30th, with check-in available from 3:00 p.m. onwards. However, your arrival was at 11:38 p.m. on Monday, September 29th, which meant there was no reservation in our system for that date, but instead for the following day. As a result, payment for the night of the 29th was required.As previously advised, you may contact ******* to request a refund for your unused reservation dated Tuesday, September 30th. We have communicated with ******* on three separate occasions, confirming each time that a refund is warranted for your unused stay. Please note, as your payment was made directly to *******, it is their responsibility to process your refund rather than Days Inn. Thank you for your understanding.
5.0分
其他
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Yes, I must say I was surprised.! The hotel we enjoyed 😊 our stay very much and will be back. It was quiet, the rooms were CLEAN, the Staff was very friendly and kept up with the rooms on regular basis. Thank you for your service.
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酒店回复: Thank you for the great rating and review, I will be sure to share with our staff.
1.0分
其他
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The room did not match the pictures at all. Tub was filthy, some gross spider thing by the toilet, and the door would close all the way. We did not stay.
The guy at the check in desk was very nice and understanding. He offered to put us in another room, but we were not comfortable.to stay at all. He was understanding and very cordial.
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酒店回复: Thank you for taking a moment to submit this rating and review. We are updating our pictures and hope to have them online in the near future, following our renovation. Unfortunately, spiders can make their way into our rooms, and we do our best to keep them away but sometimes we do miss one. The door is warped at the bottom, but it still closes and locks securely.
4.0分
其他
I didn't appreciate the maid. Try to walk in my up. Room and the room was not cleaned, old. Sheets and just too towels
酒店回复: Thanks for the great rating.
1.0分
其他
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Worst Hotel
This was the worst hotel I have stayed at in a long time. It was very old, nothing like the pictures. The bathtub was dirty, the sheets on the beds were stained and looked dirty.
We slept on top of them and still felt like it was dirty. The bed sounded like a steel drum every time you moved. And it was hard as steel too. The toilets were stained. The parking lot was horrible, 2 cars in it had flat tires and one was covered with a tarp.
We had just taken a short trip, and we booked it while on the road so we couldn't get a refund so decided to just suck it up. Do not stay at this hotel if you want a good night's rest and to feel clean because you will get neither.
1.0分
情侣出游
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Rudest front desk clerks EVERY SINGLE ONE OF THE THREE. They stole my deposit and told us we had to leave ASAP bc after spending money on two nights we apparently give there hotel a bad image!
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酒店回复: Check out time is 11a, you asked for a late check out of 1p which was given for an additional fee "your deposit" and when you still had not left the property at 4p you were told to leave. The bad image was the fact that you were smoking in a non-smoking area, approaching guests for a ride, cigarettes and money.
2.0分
其他
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The tub was stopped up so the water wouldn’t drain out! There was hair still in the tub and the tub was dirty as well! Housekeeping came in the room to clean while we were gone and it’s like they didn’t do anything but fix the bed (no different sheets) and took out the trash! The pictures look nothing like the actual room.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay with us. We genuinely appreciate hearing from our guests, as it helps us to improve our services and facilities.At present, our hotel is undergoing room renovations to enhance the comfort and quality of your experience, and we apologize for any inconvenience this may have caused during your visit.For guests staying multiple nights, our standard policy is to change linens every 3 to 4 days. Since your stay was two nights, linens were not scheduled to be changed; however, daily housekeeping included making the beds, refreshing the bathroom (including tub, toilet, and vanity), and removing trash from your room.We regret that your stay did not meet your expectations and that you felt dissatisfied.
这个地方看起来很压抑,周围什么都没有,床铺着烧焦的床单,房间里满是灰尘和脏东西,用过的肥皂,肮脏的微波炉,废弃的环境看起来就像一个荒无人烟的废弃酒店,一次可怕的经历
糟糕的酒店
房间很旧,卫生间墙壁被毁,卫生间瓷砖脱落,令人遗憾。
This property give the quality of the Days Inn by Windham reputation a bad mark. This property should be demolished. When these properties are individually owned the quality goes down.
They had me purchase another stay after messing up the date and told
Me I would get refunded and they never refunded me
Yes, I must say I was surprised.! The hotel we enjoyed 😊 our stay very much and will be back. It was quiet, the rooms were CLEAN, the Staff was very friendly and kept up with the rooms on regular basis. Thank you for your service.
The room did not match the pictures at all. Tub was filthy, some gross spider thing by the toilet, and the door would close all the way. We did not stay.
The guy at the check in desk was very nice and understanding. He offered to put us in another room, but we were not comfortable.to stay at all. He was understanding and very cordial.
I didn't appreciate the maid. Try to walk in my up. Room and the room was not cleaned, old. Sheets and just too towels
Worst Hotel
This was the worst hotel I have stayed at in a long time. It was very old, nothing like the pictures. The bathtub was dirty, the sheets on the beds were stained and looked dirty.
We slept on top of them and still felt like it was dirty. The bed sounded like a steel drum every time you moved. And it was hard as steel too. The toilets were stained. The parking lot was horrible, 2 cars in it had flat tires and one was covered with a tarp.
We had just taken a short trip, and we booked it while on the road so we couldn't get a refund so decided to just suck it up. Do not stay at this hotel if you want a good night's rest and to feel clean because you will get neither.
Rudest front desk clerks EVERY SINGLE ONE OF THE THREE. They stole my deposit and told us we had to leave ASAP bc after spending money on two nights we apparently give there hotel a bad image!
The tub was stopped up so the water wouldn’t drain out! There was hair still in the tub and the tub was dirty as well! Housekeeping came in the room to clean while we were gone and it’s like they didn’t do anything but fix the bed (no different sheets) and took out the trash! The pictures look nothing like the actual room.