Everything was so amazing about this day. They had clean rooms breakfast in the morning convenience store.
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酒店回复: Thank you so much for your amazing 10/10 review! We’re delighted to hear that everything about your stay exceeded your expectations — from our clean rooms and breakfast to the convenience of having a store right on-site.It was truly our pleasure to have you as our guest, and we look forward to welcoming you back for another great stay soon!
3.0分
其他
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Skip this place
The floor in our room was dirty (our feet were black). There was no coffee in the morning in the breakfast area, really??? Price was too high for this level of stay.
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酒店回复: Thank you for taking the time to share your feedback. We're truly sorry to hear about the cleanliness issue in your room — that’s not the standard we aim to uphold, and we’ll be following up with our housekeeping team right away to ensure this is addressed.Regarding the coffee, we apologize for any confusion. While there may not have been coffee in the breakfast area at the time, we do offer complimentary coffee in the lobby 24/7 for all guests to enjoy. We’ll work on making that more clearly communicated in the future.We understand your concerns about the value of your stay and appreciate your honesty. Guest feedback like yours helps us improve, and we hope you’ll consider giving us another chance in the future.
1.0分
其他
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Terrible
The first room was moldy. The second room was a bit better. The room was just above the smoking area so the AC pulled in the smoke.
The breakfast consists of those eggs in a carton that are tasteless. The yogurt machine didn't work.
The place may have been remodeled but they did nothing to remediate the mold. For those with mold issues I would stay away.
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酒店回复: Thank you for your feedback. We're sorry to hear that your stay did not meet your expectations.We’d like to clarify a few details for accuracy. Our eggs are not from a carton they are pre-cooked scrambled eggs, served hot each morning as part of our breakfast offerings. While they are not made fresh on-site, they meet industry quality standards and are popular with many of our guests. Additionally, the yogurt machine was fully functional during the time of your stay, and no issues were reported or found.Regarding your concern about mold, we take health and safety very seriously. We conducted a thorough inspection and found no signs of mold in any of our guest rooms or public areas.That said, we do recognize your concern about the proximity of your room to the designated smoking area, and we’re actively reviewing ventilation settings to ensure air quality remains comfortable for all guests.Thank you again for your comments. We appreciate your input and will continue working to provide the best experience possible.
4.0分
其他
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The place has very recently been redone and the newness shows. All is very clean, updated, and nice. The rooms were a little noisy (can easily hear hall noise with door shut), but it wasn't terrible. The beds were comfy and clean. The TV was impossible to tune to cable channels. The only option it gave us was to log into our streaming services. My only complaint is that there was no coffee in the room. For a place with a kitchenette in the room (complete with a full-sized frig, microwave and dishwasher) the lack of a coffee pot seemed a big oversight.
I tried calling downstairs a few times with questions, but I never could get anyone to answer the front desk phone.
The breakfast was nice! They had good options that were replenished regularly.
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酒店回复: Thanks so much for your thoughtful review and for giving us an 8 out of 10! We're glad you enjoyed the updated look and cleanliness of the space, as well as the comfy beds and breakfast options.We appreciate your feedback about the noise and TV setup — we're always working to improve the guest experience and will look into both. As for the coffee, you're absolutely right that it's an important part of a stay! While there isn’t a coffee maker in the room, we do offer complimentary coffee in the lobby for all guests. We’ll also take your suggestion into consideration as we continue to refine our in-room amenities.Thanks again for staying with us. We hope to welcome you back soon!
5.0分
其他
The only problem is I could not get the television to work. The only channel that worked was a soccer channel that was only in Spanish
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酒店回复: Thank you for your 10/10 rating and for sharing your experience. We're so glad to hear that you enjoyed your stay overall!We’re sorry to hear about the issue with the television we completely understand how that could be frustrating. For any future visits, please don’t hesitate to contact the front desk if something isn’t working as expected. Our team is always here to help and would’ve been happy to assist right away.We truly appreciate your feedback and hope to welcome you back again soon!
5.0分
家庭亲子
Even the hallways smelled cleaned rooms are nice within minutes from shooing and dining
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酒店回复: Thank you so much for the fantastic 10/10 review! We're thrilled to hear you enjoyed your stay — from our clean, fresh-smelling hallways to the comfort of your room. It's also great to know our location made it easy for you to explore nearby shopping and dining.We truly appreciate your kind words and hope to welcome you back again soon!
5.0分
其他
The rooms were very nice and clean.
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酒店回复: Thank you so much for your wonderful 10/10 rating! We're delighted to hear that you found the rooms nice and clean — providing a comfortable and spotless environment for our guests is one of our top priorities. Your kind words are truly appreciated and will be shared with our housekeeping and front desk teams, who work hard to ensure every guest has a pleasant experience.We’re so pleased that we met your expectations, and we hope to have the opportunity to welcome you back again in the near future. If there's anything we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.
5.0分
商务出差
It was a nice and clean hotel.
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酒店回复: Thanks so much for the great review! We're happy to hear you enjoyed your stay and appreciated the cleanliness. It means a lot to us, and we hope to welcome you back soon!
干净整洁，随时可以洗衣！员工很棒，房间也很好！
酒店允许旅客延迟入住，房间很大但有点旧。里面有厨房、微波炉和冰箱。浴室比较小。酒店提供便捷早餐，比如咖啡、茶、松饼和燕麦粥。还有自动售货机和投币式洗衣机。对于旅客来说，这是一家很棒的酒店。
Everything was so amazing about this day. They had clean rooms breakfast in the morning convenience store.
Skip this place
The floor in our room was dirty (our feet were black). There was no coffee in the morning in the breakfast area, really??? Price was too high for this level of stay.
Terrible
The first room was moldy. The second room was a bit better. The room was just above the smoking area so the AC pulled in the smoke.
The breakfast consists of those eggs in a carton that are tasteless. The yogurt machine didn't work.
The place may have been remodeled but they did nothing to remediate the mold. For those with mold issues I would stay away.
The place has very recently been redone and the newness shows. All is very clean, updated, and nice. The rooms were a little noisy (can easily hear hall noise with door shut), but it wasn't terrible. The beds were comfy and clean. The TV was impossible to tune to cable channels. The only option it gave us was to log into our streaming services. My only complaint is that there was no coffee in the room. For a place with a kitchenette in the room (complete with a full-sized frig, microwave and dishwasher) the lack of a coffee pot seemed a big oversight.
I tried calling downstairs a few times with questions, but I never could get anyone to answer the front desk phone.
The breakfast was nice! They had good options that were replenished regularly.
The only problem is I could not get the television to work. The only channel that worked was a soccer channel that was only in Spanish
Even the hallways smelled cleaned rooms are nice within minutes from shooing and dining
The rooms were very nice and clean.
It was a nice and clean hotel.