酒店回复: Dear Mrs. Arrandel,Thank you very much for your wonderful feedback. We’re delighted to know that you had a perfect stay and enjoyed our peaceful setting, spacious and well-equipped apartments, as well as both our indoor and outdoor pools.It’s also a pleasure to hear that you appreciated the variety and quality of our breakfast buffet. Your kind words are truly rewarding for our entire team, who work hard to provide memorable experiences for our guests.We sincerely hope to have the pleasure of welcoming you back soon for another enjoyable stay.Kind regards,Nuno Caçorino Resort Manager
酒店回复: Dear Mr. Ihalouani,Thank you for sharing your feedback following your recent stay with us. We truly appreciate your kind words regarding our friendly and helpful staff, it’s always rewarding to know their efforts are recognized.We also take note of your comments regarding the need for renovations. Please rest assured that we are continuously working on improvements to enhance our facilities and ensure they meet the standards our guests expect from a 5-star experience.We value your opinion and hope to have the opportunity to welcome you back in the future, so you can enjoy an even more comfortable and updated stay.Kind regards,Nuno CaçorinoResort Manager
酒店回复: Dear Mr. Pequignot,Thank you for taking the time to share your feedback regarding your recent stay with us. We are truly sorry to hear about your wife’s accident and hope she has made a full recovery. Please accept our sincere apologies for the inconvenience and distress this caused during your visit.We also appreciate your comments regarding the restaurant noise, menu variety, and bathroom safety. Your suggestions are very valuable, and we will certainly review them with our management team as we continuously strive to improve our guests’ comfort and experience.Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back under better circumstances and provide you with a much more pleasant stay.Kind regards,Nuno CaçorinoResort Manager
这是一家美丽的酒店，周围环绕着华丽的花园景观。我们刚到就发生了一件不可思议的事情——伊比利亚半岛停电了。酒店经理的反应堪称典范——他们提供了信息，给每个人发了一瓶水，晚上在餐厅提供了冷餐和免费烧烤。应急发电机也运行了几个小时。因此，尽管情况不明朗，我们还是感到很安心。
在美妙的泳池区享受阳光也同样令人称赞。早餐自助餐种类丰富，纯素食和素食者也有很好的选择。我们特别喜欢那些美味的甜水果。
很棒的酒店。我们住了一晚，订的是一居室公寓。本来担心会没有多余的床给孩子，结果卧室里有一张超大的双人床，客厅里还有两张沙发床。所以，两个大人带两个孩子住也完全没问题，非常舒适。公寓里做饭所需的基本物品一应俱全，比如锅碗瓢盆、勺子叉子等等。还有冰箱、炉灶、微波炉和洗衣机。
酒店设施是五星级的，但服务略低于预期。早餐不错。房间装修精美，配备了所有必需的便利设施。原定下午4点入住，但我们到达时房间还没准备好。我们等了半小时，不过他们在大堂吧给我们提供了饮品。值得再来！
我们一家五口（最小的孩子8岁）在八月份住在这里两天。我们玩得很开心。房间很棒，干净又宽敞。浴室之间有一个稍微有点奇怪的朱丽叶式（共用连通）淋浴间。泳池、酒吧和躺椅都很漂亮、干净，而且不拥挤。开车到海滩和餐馆只需5-10分钟，很方便，但我们订了半膳，所以只去海滩玩。食物和餐厅服务都很棒，孩子们喜欢自助餐。对于一家强大的4.5星级酒店来说，小吃和饮料的价格也很合理。我们会毫不犹豫地再次入住。
环境非常舒适，花园美极了。餐厅的菜品不错，早餐也很棒。
完美的家庭度假。
完美的住宿体验，环境舒适宁静。
公寓宽敞、设施齐全、干净整洁。
室内恒温泳池完美。
室外泳池也很漂亮。
自助早餐种类丰富，品质上乘。
酒店仍保持原样，需要进行一些工作才能达到五星级酒店的要求，因为目前情况并非如此，但工作人员非常友好且乐于助人
我会回去只是为了水疗中心，不住宿
优点： 工作人员非常细心和乐于助人。水疗中心很棒，我对晚餐和早餐有很好的体验。
缺点：房间里的床垫太旧了，当你想睡觉的时候你可以感觉到弹簧。如果一个人向一侧移动，另一个人也会随之移动。糟糕的。酒店本身很漂亮，但有些地方缺乏维护。室内泳池区的一些瓷砖破损了，电梯无法使用，我们不得不依靠楼梯。
餐厅非常吵闹，菜单在整个住宿期间都没有变化，有点多余，每日特色菜是个好主意……浴缸里的把手可以防止从浴缸里出来时摔倒，就像我妻子的情况一样，所以消防员医院……不是最好的体验
非常多事的住宿，等待，因为电脑崩溃了，所以没有钥匙。然后在房间里等了两个小时（接待处两次提醒），因为空调坏了！在寒冷中呆了两个小时后，我们被迫换房间……被迫重新打包行李并运输。没有提供任何帮助。
工作人员没有道歉或赔偿！很遗憾这是我们第二次预订