酒店回复: Dear Stacy, Thank you for taking the time to share your experience. We sincerely regret that your stay did not meet expectations and understand the frustration this must have caused. The comfort, safety, and service we aim to deliver were not reflected during your visit, and for that, we extend our sincere apologies. Your feedback has been shared with the appropriate teams for careful review. We remain committed to making meaningful improvements to serve our guests in the future better.We hope you will consider giving us another opportunity to provide you with a more positive and comfortable experience.Sincerely,Hotel Management
酒店回复: Dear Sebastian, Please accept our apologies for not honoring your reservation and for the frustration this caused. What you experienced is not what we want for our guests, and we understand how upsetting it must have been. Your comments have been shared with the appropriate team for immediate review, including your concerns regarding the refund. Please reach out to us directly at the hotel, as we would welcome the opportunity to connect with you and make this right. We look forward to hearing from you soon.Sincerely, Hotel Management
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家庭亲子
原文
翻译提供方：Google
走廊脏乱不堪，散发着难闻的气味。走廊里的地毯磨损严重，有破损。
厨房设施陈旧，台面满是污渍。
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酒店回复: Dear Rosemary,Thank you for taking the time to share your experience. We sincerely apologize that the condition of the hallways and kitchen did not meet your expectations. We understand how important cleanliness and upkeep are to a comfortable stay, and it’s disappointing to hear these areas were lacking. Your comments regarding the worn carpet and stained surfaces have been shared with our maintenance and housekeeping teams to address promptly. We appreciate your feedback as it helps us improve, and we hope to have the opportunity to provide you with a much better experience in the future.Sincerely,Hotel Management
酒店回复: Dear Guest, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the cooking facilities and the convenient location near shopping malls. We understand that the condition of the building and the presence of individuals outside the property can affect your experience, and we apologize for any discomfort this caused. Your insights are invaluable as we continue to enhance our services and facilities. We hope you will consider staying with us again in the future for a more pleasant experience.Sincerely,Hotel Management
房间很棒，而且很干净。
住得很舒适。
我当时工作严重超时。这家酒店离我单位很近，方便我好好休息和工作，这一点非常棒。房间比预想的要大，而且一切都很干净。
前台服务总是很友好，房间也很干净。价格不贵，下次还会再来。
浴室马桶有*****污渍和尿渍，表明清洁不彻底。淋浴喷头的水压很低，几乎像滴水一样。
虽然晚上设施很安静，淋浴至少还能用（水压充足，能提供热水），但工作人员却异常粗鲁，电梯（运行的时候）有股鱼腥味（我们买了空气除臭剂，每次进门都喷一下），地板有点黏，很多家具都坏了，房间里弥漫着烟味，我不得不在黑暗中“扳动”房间里的断路器，前台人员甚至都没主动帮忙（至少他告诉了我断路器箱在哪里）。说实话，我很庆幸自己有过原始露营的经历，所以没什么特别困扰我。但说真的，这是我住过的最糟糕的地方之一。
尽管我在入住前几周就已全额付款，我的房间还是被安排给了陌生人。前台工作人员觉得不好意思，也跟我说过，我申请退款，但最终没有收到任何回复或退款。作为一名在租赁行业工作的人，千万不要去这家酒店，因为他们不会履行你的预订协议。
走廊脏乱不堪，散发着难闻的气味。走廊里的地毯磨损严重，有破损。
厨房设施陈旧，台面满是污渍。
专门提供长期住宿的酒店
这是一栋老建筑，门前总有一个无家可归的人，这不太令人愉快，但值得入住，因为配备了烹饪设施，并提供了非常简单的早餐。 附近有Costco、Target、Walmart、Best Buy等大型购物中心，这是一个巨大的优势。 芝加哥市中心太贵了，所以我们住得远一点，不过如果不讲究性价比，还是去市中心比较好。 入住超过一个月的客人似乎不少。
好的