酒店回复: Thanks for your feedback! We're glad our staff were able to help, though we apologise for the issues with the key and TV. We understand how frustrating that can be. Hope you still enjoyed the lovely grounds, and we appreciate you sharing your experience!
酒店回复: Thank you for the review! We’re glad to hear you had a good stay.
4.0分
其他
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Limited menu on breakfast a lot of the ingredients weren't available and was gonna be charged extra for things that should be just given anyway. Service was bad.
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酒店回复: Thank you for taking the time to review your stay, I have passed your comments to the chef to investigate.
2.0分
其他
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Booked two rooms for a family event. First room had to be moved due to smell in the room second room had odd smell, TV didn’t work and room was very outdated although clean
酒店回复: Apologies for our shortfalls on this occasion.
5.0分
其他
Lovely place to stay
Another lovely stay at this hotel,all the staff are friendly and approachable.
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酒店回复: Thank you for the 10/10 review. So pleased to hear the team are appreciated.
4.0分
其他
Lovely hotel with friendly staff
The only thing that i was displeased with that there was no fridge in the room i booked a privilege room specifically for this.
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酒店回复: I am very sorry i just looked at your booking and I can see you did book a privilege room but looks like we had some maintenance issue over during the night you was staying and looks like we had to change the room, so you were able to stay at the hotel and not been out booked else were. I can see notes was added to ser the room up as a privilege room, but not all room have the fridge in the room. We do have 24-hour reception team who are on hand to help with any issue. We are sorry this effected your stay, and we hope we get the chase to welcome you back and next time be in the room your booked to enjoy the full experience of your privilege room. Kind regards Michael
在这里参加了一场婚礼……场地非常漂亮,环境很美。床很舒服,睡得很好。
非常不错的酒店。员工也很棒。
很棒的酒店!工作人员都非常友好、乐于助人,而且总是面带微笑。这里的食物很美味,性价比也很高。酒店地理位置优越,价格也非常划算。房间大小适中,最棒的是床特别舒服。强烈推荐!
工作人员热情友好,但抵达后无法提供钥匙,因为机器故障了。我们终于入住房间时,电视却坏了。接待处的女士想尽一切办法都没能解决。所以我们不得不换房间。令人失望的是,双人床实际上是一张标准双人床。我原以为它会是两张单人床拼在一起的,大多数酒店都是这样做的,这样可以更灵活,也比双人床多一点睡眠空间。尽管外观和庭院都很漂亮,但我认为房间和街对面的普瑞米尔酒店不相上下,只是普瑞米尔酒店的床更舒服。
太可怕了
太令人震惊了。凌晨5点,一个男人猛砸我们家门,试图强行闯入。夫妻俩整晚都在吵架。警察打了好几次电话。太失望了!
好的
Limited menu on breakfast a lot of the ingredients weren't available and was gonna be charged extra for things that should be just given anyway. Service was bad.
Booked two rooms for a family event. First room had to be moved due to smell in the room second room had odd smell, TV didn’t work and room was very outdated although clean
Lovely place to stay
Another lovely stay at this hotel,all the staff are friendly and approachable.
Lovely hotel with friendly staff
The only thing that i was displeased with that there was no fridge in the room i booked a privilege room specifically for this.