酒店回复: Dear guest,Your feedback is valued and we regret to hear that your stay did not meet your expectations. Ideally, our hotel strives to provide a comfortable and welcoming environment for all guests.It's disheartening to hear about the issues you encountered with the facilities in your room. Maintaining the quality of our property is one of our top priorities. We always aim for our rooms to be well-equipped and functional for a seamless experience.The comments you mentioned about our reception staff are concerning. Our goal is to offer friendly and efficient service, and we're sorry if you felt otherwise.Your feedback has been noted and we hope to have the opportunity to serve you better in the future.Quality | OperationsPestana Palm Gardens
环境很好 位置方便 风景好
我晚上11点才到,距离前台下班还有一个小时。她告诉我,我的房间被免费升级到了两居室!但我只预订了一个人住,所以空间真的非常大!房间里有一台滚筒洗衣机(可以从前台购买洗衣凝珠),两间浴室,两间卧室,一个厨房,用餐区和客厅。它可能可以舒适地容纳四个人!虽然有些地方有磨损,但整个房子干净整洁,给人一种温馨的感觉。开车去市中心很近,那里有很多美食,去七谷徒步路线的起点和去划皮划艇也很方便。总的来说,我强烈推荐这个地方给那些想要安静舒适度假的客人。
我们非常喜欢这次升级到的双卧室海景别墅。泳池很干净,厨房设备齐全,我们在入住期间自己做了饭。建议去附近的Lagoa镇采购食材,因为酒店旁边的商店选择不多。阿尔加维(Algarve Saco)和卡沃埃罗海滩(Carveiro beach)都在步行距离之内,酒店附近还有几条徒步路线。
房间非常宽敞,厨房和洗衣设施一应俱全。非常适合家庭入住几天度假休闲。酒店的设施和环境都很好,可惜是冬天没法使用泳池。
挺破旧的一个酒店,东西都坏的七七八八了。位置挺偏,边上是另一家拆了一半的度假村的废墟,瘆得慌,不推荐
住宿条件极佳,光线充足,设施齐全,满足入住所需的一切。步行即可到达一片绝美的海滩,在那里能欣赏到令人惊叹的日落。强烈推荐。
价格实惠,设施一流。
这是一家很棒的酒店
谢谢。
房子老旧。厨房门把手坏了。浴室水龙头一直滴水,厨房里没有肥皂。毛巾磨损严重。破旧的房间空调第二天就开始滴水,不得不关掉。
前台的女士态度冷淡,还抱怨游客太多。
总之,不推荐。