酒店回复: Thank you for sharing Elisa,It was a pleasure to have you with us!Please accept our sincerest apologies for the ants.We hope to welcome you back in the near future!
酒店回复: Thank you for sharing Lois,It was a pleasure to have you with us. We appreciate your feedback and will address the areas of concern immediately. We look forward to welcoming you back in the near future!Newstead Management Team
酒店回复: Thank you for sharing Tory!It was a pleasure to have you with us. We are happy to hear that you enjoyed the accommodations and amenities. We look forward to welcoming you back in the near future!
酒店回复: Thank you for taking the time out to share your recent visit with us Kun. We take customer service very seriously, and we are disappointed that we were not able to provide the level of service that you deserve. We would like to assure you that we will take the necessary steps with our team to ensure guest satisfaction and expectations are met.Thank you for bringing this matter to our attention, and please accept our sincerest apologies.
酒店回复: Good day Karen,Thank you for sharing your recent visit. I would like to extend my apologies for the disturbance from the fire alarm. I do hope we will have the opportunity to welcome you back for a more enjoyable stay.
5.0分
其他
原文
翻译提供方:Google
服务很棒,这里应该有另一家餐厅,氛围休闲,价格合理。景色和汉密尔顿渡轮是我们最喜欢的部分。
展开
酒店回复: Thank you for sharing.It was a pleasure to have you with us. We look forward to welcoming you back!
酒店回复: Thank you sharing Austin!It was a pleasure to welcome you to Newstead Belmont Hills. So glad to hear that you enjoyed your time with us and we truly appreciate the recommendation. We look forward to welcoming you back in the near future!
酒店服务很好,交通方便,前台可以帮客人办理预定高尔夫球场。
酒店和员工都很棒!!!!不幸的是,我们去的时候游泳池正在装修,整天的凿岩机有点多,不过他们给我们退了一点钱。酒店有很棒的水上渡轮,但冬季班次有限。我们充分利用了交通,并会向任何询问的人推荐这个美丽的度假村!
景色无与伦比。几乎所有员工都非常友好和乐于助人。度假村的餐饮选择有限,而且价格昂贵。有前往酒店旗下其他餐厅的交通,但选择有限且价格昂贵。该地区非常荒凉,因此必须使用公共交通。我们的房间非常舒适,但我们确实不得不在浴室喷洒杀蚁剂。总而言之,住宿体验很棒,但不确定我们是否会再次入住。
客房服务非常出色,我们每天可以免费乘坐几次前往汉密尔顿。我们的特大号床 1 卧室有几处需要注意:梳妆台抽屉关不上,冰箱把手松动,厨房很暗,烹饪锅质量差。
酒店的两家餐厅 Blu 和 Aurora 是我们两周旅行中吃到的最好的两顿饭。绝对美味,品质上乘。从地平线泳池欣赏到的海港景色美不胜收。我们住过两种类型的房间。海滨豪华套房宽敞、干净,景色优美。一卧室套房很大,设有餐厅、漂亮的阳台和两间浴室。两个房间都配有所有厨房设施。我们喜欢在花园里散步,欣赏美丽的热带花朵、棕榈树,眺望水面。早上打开阳台门,可以闻到茉莉花和鲜花的香味。工作人员很友好,客房服务快捷、美味,氛围令人放松。我们会再次入住这里。
房间很干净,游泳池/景色也不错。但接待人员态度很差,服务一般甚至很差。交通有限。建议选择海滩边的酒店
酒店和庭院都很漂亮,而且维护得一尘不染。工作人员非常友好和乐于助人。酒店内的餐厅开放、通风、明亮,室内和室外都有座位。食物很特别,很美味。服务员非常细心和乐于助人。我们在那里度过了一段非常特别的时光,希望有一天能再来。
我来纽斯特德已经三年了,每次都感觉很棒。但这次住宿就不那么美妙了。第二天,我们房间里的火警在晚上响了两次,我们无法联系到任何工作人员。除此之外,工作人员非常友好,我们的房间也很棒。
服务很棒,这里应该有另一家餐厅,氛围休闲,价格合理。景色和汉密尔顿渡轮是我们最喜欢的部分。
很棒的度假村,员工非常友好,房间很漂亮。强烈推荐在百慕大度假期间入住,特别是如果您计划在汉密尔顿度过时光。