Naxian Collection 别墅太棒了!我们度过了最美好的时光!我们一家五口住在一栋两层别墅里,有私人泳池,景色迷人。工作人员非常棒。非常友好、细心、知识渊博。他们让我们感到宾至如归,我特别喜欢我们美味的早餐,让我们的一天从早餐开始。我也喜欢和 Alex 在酒吧共度时光!业主经常在酒店里与客人互动,确保所有人都玩得开心!我们以后一定会再来的。强烈推荐!
Initially I thought the hotel was too far away from the town centre, bar and attractions however as we settled into the hotel it was perfect. We had the ground floor of a shared villa with its own pool. The kitchen area was a little tired but nevertheless fit for purpose. The villa had its own lounge area, large bedroom with an ensuite. We chose not to hire a car as were island hopping and this was our second island of 5. We took a 10 min walk to the nearby seafront which offered a great choice of bars and restaurants. The local bus service is cheap as chips with a trip to Naxos town centre 2 euros. The bus stops outside the Naxos Palace Hotel (which is next door) make sure you buy a ticket before you board the bus as they don't sell them on the bus. You can buy them from the reception at the Naxos Palace Hotel. A day spent at Naxos town centre was more than sufficient. We really enjoyed the half day trip from Naxos town centre to the middle of the island. (About 40 euros each), Staff at the hotel were great. It's so quiet at night you can hear a pin drop. I know it's the end of the season for the hotel but they could have done so much more with the outside BBQ which was not in use. That said we loved our stay and would return.
5.0分
情侣出游
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Exceptional service. Very professional, caring and helpful staff. Our grand suite accommodations were lovely. The rooms and pools were very clean, and the breakfasts were delicious. We enjoyed our stay very much and definitely recommend Naxian Collection.
5.0分
家庭亲子
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We had a wonderful 5 night stay. The staff was so lovely and particularly helpful and kind to our children. We stayed in a villa with two bedrooms and a private pool and found it to be quite nice with great AC. We did the bbq one night at the hotel and really enjoyed it!
1.0分
其他
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I rarely leave reviews, but this stay was such a mess that it feels almost irresponsible not to warn others. We had high expectations based on the hotel's "luxury" branding, but our experience was anything but luxurious & we left a day sooner, sadly forfeiting a hefty amount we paid per day Right after check-in, we discovered that the air conditioning in our room wasn’t working. Not ideal when you’re exhausted from travel and looking for a bit of rest.We reported it immediately, and while staff did come to address it, they had to return twice over two days just to flip the breaker and get it functioning—hardly what you’d expect at this price point. The room itself showed clear signs of neglect: broken toilet seat, a bad smell in most rooms (staff eventually put a whole bunch of wall plugins to help) rust stains on the floor, patchy, uneven paint on the walls, and an overall worn-down feel that didn’t match the hotel’s polished photos. The worst part were the mattresses in both rooms in our villa. The master bedroom mattress was clearly worn out and on its last leg. The staff turned it ipside down to enable us to sleep atter the 1st night of discomfort. It felt like a property relying on appearances rather than actually delivering quality. What made it worse was the staff. Most seemed either untrained or unprepared to help. The front desk staff, although, friendly, weren't empowered to solve problems & messed up basic reservation requests. We really wanted to enjoy our stay here, but the combination of poorly trained staff, maintenance issues, and lackluster service made it frustrating from start to finish. For a place that markets itself as upscale, the reality felt like a low-budget motel trying to pass as something it’s not. To make matters worse, no one in the hotel took any responsibility! For the rates they charge, guests deserve far better.
5.0分
其他
2nd time in Naxian Collection, after a very positive experience last year.
Naxian Collection 别墅太棒了!我们度过了最美好的时光!我们一家五口住在一栋两层别墅里,有私人泳池,景色迷人。工作人员非常棒。非常友好、细心、知识渊博。他们让我们感到宾至如归,我特别喜欢我们美味的早餐,让我们的一天从早餐开始。我也喜欢和 Alex 在酒吧共度时光!业主经常在酒店里与客人互动,确保所有人都玩得开心!我们以后一定会再来的。强烈推荐!
这家别墅酒店的服务堪称典范。Alex 在我们入住期间非常乐于助人,前台的其他女士也非常友好。我们住在一个带游泳池的两居室别墅里,宽敞的床非常舒适。每天的早餐都很不错。虽然不是典范,但也不算太简陋。优点: - 服务和员工 - 宽敞的别墅 - 私人游泳池缺点: - 距离 Chora、海滩、餐厅、村庄等有一段距离。无论何时想出门,您都需要租车或打车。 - 别墅的储物空间非常有限。没有抽屉。我们只能靠行李箱生活。 - 游泳池的温度很冷,尽管外面很热 - 我们于 8 月 20 日至 23 日前往。我们仍然跳进游泳池游泳,发现游泳池是避暑的好地方 - 但比“清爽”的温度低了几度。他们应该投资购买游泳池加热器,这将改变现状。 - 工作人员就在我们游泳池旁边的门口闲逛和吸烟。我不确定这扇门是员工宿舍还是维修室,但奇怪的是它就在我们的房子里,当我们在游泳池边时,工作人员进进出出。总的来说,我们住得很愉快,但不确定我们是否会再来。我们只是更喜欢离某个地方步行距离很近的房子——无论是海滩/城镇/餐厅/等等。
纳克索斯岛上的精品酒店。我们从另一家酒店换到这家酒店,纯粹是出于偶然。酒店经理乔治亚 (Georgia) 非常棒,而且非常乐于助人。她真的把一次糟糕的体验变成了一次在纳克索斯酒店 (The Naxian collection) 的美妙住宿。如果您喜欢精品酒店体验,请毫无疑问地入住这里。您不会失望的。
7 月份,我和 5 口之家住在这里。我们的房间有 2 间卧室和 2 间浴室,还有小厨房、餐桌和休息室。非常宽敞。很喜欢我们房间的游泳池(游泳池大小合适,温度适宜),还有躺椅。酒吧真的很棒!早餐还可以。鸡蛋很好吃。我在其他地方吃到了更好的水果和自助餐。服务非常好。我建议酒店提供更好的亚麻床单,窗帘太轻了,太阳一升起,你就醒了。我还想要一个全身镜。
这不是一家广告中说的豪华酒店。淋浴间地板上到处都是霉菌。卧室里的椅子剥落了,弄脏了我的衣服。烤箱没有门。床单需要更新。千万不要住在这里!
Initially I thought the hotel was too far away from the town centre, bar and attractions however as we settled into the hotel it was perfect. We had the ground floor of a shared villa with its own pool. The kitchen area was a little tired but nevertheless fit for purpose. The villa had its own lounge area, large bedroom with an ensuite. We chose not to hire a car as were island hopping and this was our second island of 5. We took a 10 min walk to the nearby seafront which offered a great choice of bars and restaurants. The local bus service is cheap as chips with a trip to Naxos town centre 2 euros. The bus stops outside the Naxos Palace Hotel (which is next door) make sure you buy a ticket before you board the bus as they don't sell them on the bus. You can buy them from the reception at the Naxos Palace Hotel. A day spent at Naxos town centre was more than sufficient. We really enjoyed the half day trip from Naxos town centre to the middle of the island. (About 40 euros each), Staff at the hotel were great. It's so quiet at night you can hear a pin drop. I know it's the end of the season for the hotel but they could have done so much more with the outside BBQ which was not in use. That said we loved our stay and would return.
Exceptional service. Very professional, caring and helpful staff. Our grand suite accommodations were lovely. The rooms and pools were very clean, and the breakfasts were delicious. We enjoyed our stay very much and definitely recommend Naxian Collection.
We had a wonderful 5 night stay. The staff was so lovely and particularly helpful and kind to our children. We stayed in a villa with two bedrooms and a private pool and found it to be quite nice with great AC. We did the bbq one night at the hotel and really enjoyed it!
I rarely leave reviews, but this stay was such a mess that it feels almost irresponsible not to warn others. We had high expectations based on the hotel's "luxury" branding, but our experience was anything but luxurious & we left a day sooner, sadly forfeiting a hefty amount we paid per day Right after check-in, we discovered that the air conditioning in our room wasn’t working. Not ideal when you’re exhausted from travel and looking for a bit of rest.We reported it immediately, and while staff did come to address it, they had to return twice over two days just to flip the breaker and get it functioning—hardly what you’d expect at this price point. The room itself showed clear signs of neglect: broken toilet seat, a bad smell in most rooms (staff eventually put a whole bunch of wall plugins to help) rust stains on the floor, patchy, uneven paint on the walls, and an overall worn-down feel that didn’t match the hotel’s polished photos. The worst part were the mattresses in both rooms in our villa. The master bedroom mattress was clearly worn out and on its last leg. The staff turned it ipside down to enable us to sleep atter the 1st night of discomfort. It felt like a property relying on appearances rather than actually delivering quality. What made it worse was the staff. Most seemed either untrained or unprepared to help. The front desk staff, although, friendly, weren't empowered to solve problems & messed up basic reservation requests. We really wanted to enjoy our stay here, but the combination of poorly trained staff, maintenance issues, and lackluster service made it frustrating from start to finish. For a place that markets itself as upscale, the reality felt like a low-budget motel trying to pass as something it’s not. To make matters worse, no one in the hotel took any responsibility! For the rates they charge, guests deserve far better.
2nd time in Naxian Collection, after a very positive experience last year.
We’ll be back again