酒店回复: Cher client, Merci pour votre avis, que mérite toute notre attention et que nous aident à améliorer nos services. Nous regrettons que votre séjour dans notre hôtel n'a pas aller à l'encontre de vos attentes car l'une de nos principales missions est de fournir des expériences uniques à nos clients. Nous espérons recevoir à nouveau votre visite afin de démontrer notre service et notre volonté d'amélioration. Cordialement, Mariana Passo Guest Experience Manager
5.0分
家庭亲子
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We were on our first trip to Lisbon, and travelling with a 15 month old comes with its own challenges. But for the incredible location, a serviced apartment with free breakfast was fantastic value. The hotel is ideally situated only a couple of minutes away from a Lidl, a corte ingles and San Sebastiao metro, all of which came in handy during our stay. The restaurant downstairs is kid friendly if you are worried about baby high chairs. Rooms were clean, spacious, of course being a serviced apartment and came with a lot more than we would have imagined. The staff were incredibly polite - would add that Silvia at the reception was a star. Great conversations with her during breakfast, and even helped us with the luggage and taxi to the airport. Lisbon had so much to offer in terms of sights and sounds. And we'll definitely be coming back for a future stay at this place.
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酒店回复: Dear Mr. Arun, Thank you for your comments. They were very kind and we absolutely loved them. We always look after the small details to make a big difference in our Guests' experiences and our main objective is that all of our Guests feel it. We're very glad to learn from your review that we made you feel that. It is really gratifying for us to learn how enjoyable your stay was and that you were pleased with our service and staff. We would also like to thank you for your detailed description of our services and facilities, our location as well as the services closer to us. We are sure that these will be greatly appreciated and very helpful for future guests. Thank you so much for leaving us your feedback about our Hotel and we hope that we will have you again for another great time at our Hotel. Kind regards, Marta Sousa Guest relations manager
酒店位置很好,就在市中心,离爱德华七世公园和英国宫百货很近。非常非常干净,员工也很友好。免费停车是个加分项。早餐也很好吃。
房间很好,位置也还过得去, 离市中心大概3公里吧, 最大的问题就是临街的这一面离街道太近了, 噪音很大,如果是工作日的话,每个不到一分钟就有一辆车经过,尤其在低楼层的话非常不舒服。 一共住了三个晚上,第1个晚上几乎无法入眠,因为住的是1:03,经过协调改为了4.03就好很多。
位置非常便利。酒店有一个新咖啡馆,您可以在那里享用美味的早午餐和丰盛的自助早餐。公寓内部需要翻新,尤其是浴室,而且也没有洗碗皂。
我入住的是一间一居室公寓,宽敞舒适,床也很舒服。公寓有几个地面停车位,但不能预订。我们住了四天,停车都很方便,总能找到空位。晚上六点以后前台就不值班了,不过这倒没什么影响。工作人员非常友好。公寓离英国宫百货公司(El Corte Inglés)很近,百货公司地下一层有一个大厅,里面有很多餐厅,还有一个公共用餐区,提供价格合理的餐点。公寓后面的街上就有一家利德尔超市(Lidl)。这片区域是一个安静安全的住宅区,有很多商店和餐馆。的确,这里位于机场的进场航线上,偶尔会有飞机起降,但这并没有影响到我们。
公寓位置优越,靠近地铁站,可使用停车场。但是,它缺少很多爱。地毯和客厅家具要换了。厨房和浴室都可以。我不推荐,我不会回去。
We were on our first trip to Lisbon, and travelling with a 15 month old comes with its own challenges. But for the incredible location, a serviced apartment with free breakfast was fantastic value. The hotel is ideally situated only a couple of minutes away from a Lidl, a corte ingles and San Sebastiao metro, all of which came in handy during our stay. The restaurant downstairs is kid friendly if you are worried about baby high chairs. Rooms were clean, spacious, of course being a serviced apartment and came with a lot more than we would have imagined. The staff were incredibly polite - would add that Silvia at the reception was a star. Great conversations with her during breakfast, and even helped us with the luggage and taxi to the airport. Lisbon had so much to offer in terms of sights and sounds. And we'll definitely be coming back for a future stay at this place.