酒店回复: Thank you for your review and for choosing to stay with us. We’re glad you found the Inn clean and convenient, and we appreciate your feedback on breakfast — we’ll address the grits to ensure they’re prepared perfectly. We understand your concern about the parking arrangement for your bike trailer and will work on improving communication about parking options so guests can plan ahead and feel safe during their stay.
酒店回复: Thank you for taking the time to share your feedback. While we’re glad to hear our staff made a positive impression, we sincerely apologize for the lack of housekeeping service during your stay and for the pest issue you encountered. This is not the level of cleanliness and comfort we want for our guests. Please know your comments will be addressed with our team so we can take corrective action. We truly appreciate your input and hope you’ll give us another opportunity to provide you with the stay you deserve.
酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you found value in your stay, though we sincerely apologize for the dampness and cleanliness issues you experienced in the room. Your comments have been shared with our housekeeping and maintenance teams to ensure these concerns are addressed promptly. We appreciate your input and hope to have the opportunity to provide you with an improved experience in the future.
酒店回复: Thank you so much for returning and for your perfect 10 rating! We’re thrilled to hear you enjoy our location, breakfast options, and overall value. It’s always a pleasure to have you stay with us, and we can’t wait to welcome you back again soon!
3.0分
情侣出游
原文
翻译提供方:Google
他们每三天才打扫一次房间,这非常没品,而且无线网络也很差……
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酒店回复: hank you for your feedback. We’re glad to hear you found our team friendly and helpful, but we’re very sorry to learn that some aspects of your stay did not meet expectations.As part of our current housekeeping program, stayover service is provided every three days unless additional items are requested at the front desk. We understand this may feel inconvenient for some guests, and we are always happy to provide fresh towels, amenities, or trash removal anytime upon request.We also apologize for the issues you experienced with the Wi-Fi. We know how important reliable internet access is, and our team is currently working with our service provider to improve the connection throughout the building.Your comfort is important to us, and we appreciate you taking the time to share your concerns. We hope to have the opportunity to provide you with a smoother experience during a future visit.
5.0分
其他
原文
翻译提供方:Google
一切都很棒,房间也很好,但是浴室应该好好维护一下,太破旧了。
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酒店回复: ¡Gracias por compartir sus comentarios con nosotros!Nos alegra saber que encontró la habitación muy buena y que en general todo estuvo de su agrado. Apreciamos también que nos haga saber sobre el estado del baño; entendemos lo importante que es que cada área esté en óptimas condiciones. Compartiremos su observación con nuestro equipo de mantenimiento para asegurarnos de que se realicen las reparaciones necesarias.Gracias por elegirnos — esperamos tener el placer de recibirle nuevamente y ofrecerle una experiencia aún mejor.
1.0分
其他
原文
翻译提供方:Google
帮我办理入住的那位女士很粗鲁,我的房间很脏,有异味,马桶上还有尿
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酒店回复: Thank you for sharing your experience. We sincerely apologize for the poor impression you received upon arrival and the condition of your room. This is far from the standard we aim to uphold, and your feedback has been shared with the appropriate departments to ensure immediate follow-up and corrective action.We truly regret the inconvenience and disappointment you experienced, and we hope to have the opportunity to provide you with a much-improved stay in the future.
4.0分
其他
原文
翻译提供方:Google
工作人员真的太棒了,超级热情周到,乐于助人!我印象非常深刻
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酒店回复: Thank you so much for your kind words! We're thrilled to hear our staff made such a great impression and that you felt well taken care of during your stay. Your feedback means a lot to us, and we hope to welcome you back again soon!
还不错,但没有毛巾就不太好了。他们说是因为洗衣工人不在,所以没有备用毛巾。不过我觉得他们应该留一些备用的……而不是等到所有毛巾都脏了才一起洗,这不合理。厨房里没有餐具,不过我们不介意,因为我们自己买了。最重要的是房间很干净,而且离我们要去的地方很近。
我非常喜欢我住的特大号套房,又大又漂亮。下次还会选择这家酒店。
旅馆干净又方便。早餐还行,我们点了一些粗燕麦粉,但其他都不错。我当时拖着自行车拖车,被告知要停在出口车道上,还好,但担心停在出口车道上。从车上下来时差点被撞。如果预订时能提前知道就好了。
工作人员很棒,但是我在那里住了 6 晚 7 天,整个时间都没有打扫过房间。我不得不让他们用吸尘器吸掉沙子,沙子太糟糕了,浴室里还有一只蟑螂
早餐还可以……房间闻起来很潮湿,摸起来也很潮湿……地毯感觉很脏,需要清洁,房间本来可以更干净一些……但就价格而言,只能说还可以……
这是我们第二次住在这里。我们选择这里是因为它位于PCB较慢的一侧,而且靠近码头公园。早餐选择丰富。性价比很高!
他们每三天才打扫一次房间,这非常没品,而且无线网络也很差……
一切都很棒,房间也很好,但是浴室应该好好维护一下,太破旧了。
帮我办理入住的那位女士很粗鲁,我的房间很脏,有异味,马桶上还有尿
工作人员真的太棒了,超级热情周到,乐于助人!我印象非常深刻