This is the most disgusting hotel I ever booked. I am here from out of town for a graduation. Jackson police had to be called because the clerk didn’t want to refund my sister. Let the pictures speak for me!!!!
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酒店回复: Hi Valued Guest, Thank you for taking the time to write a review of your stay at the RED ROOF INN JACKSON NORTH - RIDGELAND. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described. To continue uphold our high standards at RedRoof I’ve shared your encounter with management to ensure your satisfaction. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely, Oniel RedRoof Management Rediresponse Specialist
3.0分
情侣出游
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I’m not looking for much from a Red Roof Inn except for somewhere to sleep that is clean. We booked this location solely for one night to break up a road trip. It looks clean from pictures, but had some issues: Pros: • Location – just off the freeway, a very short drive to supermarket (Walmart). • Room has a microwave and fridge. • Inexpensive for 1 night’s stay Cons: • The bed had various bugs crawling around. Not bedbugs, but not pleasant to encounter. Spent a good while trying to get rid of them. • The light above the sink area flickered constantly when on. • The tap on our sink wobbled lots – not very sturdy at all. Probably wouldn’t choose to stay here again, though was just about OK for one night.
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酒店回复: Dear Valued Guest, I appreciate you sharing your feedback following your stay at the RED ROOF INN JACKSON NORTH - RIDGELAND. I'm thrilled to see that you loved the convenience of our location and the our amenities, prompting your 3/5 score. However, I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified our Red Roof team of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Nishaye Red Roof Management RediResponse Specialist
5.0分
家庭亲子
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Now the rooms are lot cleaner than the last time I stayed there about two years ago. They have changed everything. So good place to stay. Well Maintain and good staff there. They have new bedding new flooring and new paint renovated room. Good Job guys.
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酒店回复: Hello Marquis, Thank you for telling us about your recent visit to the Red Roof Inn Jackson North - Ridgeland. I was happy to read that clean rooms met your needs. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. With thanks, Linton Rediresponse Specialist
This is the most disgusting hotel I ever booked. I am here from out of town for a graduation. Jackson police had to be called because the clerk didn’t want to refund my sister. Let the pictures speak for me!!!!
I’m not looking for much from a Red Roof Inn except for somewhere to sleep that is clean. We booked this location solely for one night to break up a road trip. It looks clean from pictures, but had some issues: Pros: • Location – just off the freeway, a very short drive to supermarket (Walmart). • Room has a microwave and fridge. • Inexpensive for 1 night’s stay Cons: • The bed had various bugs crawling around. Not bedbugs, but not pleasant to encounter. Spent a good while trying to get rid of them. • The light above the sink area flickered constantly when on. • The tap on our sink wobbled lots – not very sturdy at all. Probably wouldn’t choose to stay here again, though was just about OK for one night.
Now the rooms are lot cleaner than the last time I stayed there about two years ago. They have changed everything. So good place to stay. Well Maintain and good staff there. They have new bedding new flooring and new paint renovated room. Good Job guys.