酒店回复: Hello Anna R,We're delighted to hear you enjoyed your stay in our suite. Your satisfaction is our top priority, and we appreciate your positive feedback. Should you have any further comments or suggestions, please feel free to share them with us. Your input helps us ensure a great experience for all our guests. Thank you for choosing our hotel.
1.0分
其他
I did notbget to check into room due to my license was expired by a month and i never got arefund back not happy or impressed
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酒店回复: All guests are required to present a valid picture ID to check-in and we require a temporary incidental hold of $100 for every reservation. These and all our reservation requirements can be found in the “Policies” section of our ******* listing. To receive a refund for your prepaid reservation, you need to contact the party that received your funds. Thanks for the opportunity to clarify our policies!
2.0分
家庭亲子
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Fridge in the room had so much ice build up it couldn’t fully close. The seal on the fridge was also broken. The bed was also very uncomfortable. It felt like sleeping on a rock.
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酒店回复: Hello RACHEL,Thank you for sharing your feedback regarding your stay. We value your comments about the issues with the fridge and bed comfort, as they help us identify areas for improvement. We appreciate your insights and hope to enhance the experience for future guests in our accommodations. Thank you for your input.
3.0分
其他
Room was little smaller then I thought it would be and one of the beds was broke on the frame but can’t beat the location and the staff were nice
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酒店回复: Hello Tyler,Thank you for sharing your feedback! We're glad to hear you enjoyed our prime location and that our staff made a positive impression on you. We appreciate your comments regarding the room size and bed frame, and we will take your observations into account for future improvements. We hope to welcome you back in the future for an even better experience!
5.0分
其他
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My room was clean and orga.nized,however when I went to open my window I discovered that it didn't have a screen and the window that was supposed to replace the screen wasn't in pl ace it was sitting in the open space between the windows.When I reported the situation to staff on duTY
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酒店回复: Hello Marcus,Thank you for sharing your feedback regarding your stay. We’re pleased to hear that you found your room clean and organized. We genuinely appreciate your comments about the window screens, as they help us to understand our guests’ experiences better. Your observations will be communicated to the management team for further consideration, ensuring that we maintain the quality standards we strive for. Thank you for bringing this to our attention, and we hope to see you again in the future.
2.0分
其他
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While the staff was friendly, the property was outdated, dirty, and safety felt compromised. The pool area had so much chlorine in it that our eyes and lungs burned. The hot tub entry railing was broken off its anchor and created a fall risk. The cement and tiles around the pool were dirty with stains and garbage. The rooms were small, and there was garbage and crumbs beside the beds. The ceiling tiles were stained with the framing/sealant coming off. Wyndham rewards weren’t honored (or maybe just overlooked). Outside the property, on the grass closest to the interstate, there appeared to be a tent made with blue tarp and 2x4 wood. For the price we paid, plus the upgrade fee ($40) from one queen bed to two queen beds, I was disappointed in the property.
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酒店回复: Hello Katrina, Thank you for sharing your feedback. We appreciate your comments regarding the friendliness of our staff, and we will ensure your concerns about cleanliness, safety, and maintenance are noted for review. The details you've provided about your experience will help us assess areas needing attention. Regarding the Wyndham rewards, we encourage you to reach out to management directly for clarification. Your input is valuable as we strive to enhance the experience for all guests.
4.0分
家庭亲子
Clean room, plenty of offerings. Breakfast was more than expected for the cheap rates. Would stay here again
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酒店回复: Hello Anthony, Thank you for your feedback! We're thrilled to hear you enjoyed the clean room and the breakfast exceeded your expectations. It's great to know that you found value in your stay with us. We look forward to welcoming you back on your next visit!
5.0分
其他
Upon checking, registration had paperwork ready so all I had to do was sign paperwork and show id! So nice.
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酒店回复: Hello Jacqui, We’re glad to hear that you found the check-in process efficient and convenient! Our goal is to make your arrival as smooth as possible. Thank you for sharing your positive experience regarding our registration process. We hope you enjoyed the rest of your stay with us and look forward to welcoming you back in the future!
没什么好抱怨的，员工很友善。就是价格不值这个钱，跟速8差不多，但价格却比速8高。
非常干净，无可挑剔。
优秀套房
I did notbget to check into room due to my license was expired by a month and i never got arefund back not happy or impressed
Fridge in the room had so much ice build up it couldn’t fully close. The seal on the fridge was also broken. The bed was also very uncomfortable. It felt like sleeping on a rock.
Room was little smaller then I thought it would be and one of the beds was broke on the frame but can’t beat the location and the staff were nice
My room was clean and orga.nized,however when I went to open my window I discovered that it didn't have a screen and the window that was supposed to replace the screen wasn't in pl ace it was sitting in the open space between the windows.When I reported the situation to staff on duTY
While the staff was friendly, the property was outdated, dirty, and safety felt compromised. The pool area had so much chlorine in it that our eyes and lungs burned. The hot tub entry railing was broken off its anchor and created a fall risk. The cement and tiles around the pool were dirty with stains and garbage. The rooms were small, and there was garbage and crumbs beside the beds. The ceiling tiles were stained with the framing/sealant coming off. Wyndham rewards weren’t honored (or maybe just overlooked). Outside the property, on the grass closest to the interstate, there appeared to be a tent made with blue tarp and 2x4 wood. For the price we paid, plus the upgrade fee ($40) from one queen bed to two queen beds, I was disappointed in the property.
Clean room, plenty of offerings. Breakfast was more than expected for the cheap rates. Would stay here again
Upon checking, registration had paperwork ready so all I had to do was sign paperwork and show id! So nice.