酒店回复: Dear Travis,Thank you for your time and valuable review of your recent stay with us. We are thrilled and truly appreciate your support and trust. Your review motivates us and serves as a constant reminder of why we love what we do. We will continue to provide exceptional experiences to make every stay with us remarkable. We look forward to being your preferred choice for your stay in the future.Best Regards,Management Team
4.0分
其他
展开
Wasn’t told that room would NOT be serviced on a 2 night stay. Asked clerk for coffee for the room coffee maker. “Oh just come down and get some” I prefer not to have first coffee of day in public in my pjs. Room was clean and comfortable except for the light between the beds did not work—again lack of concern from front desk. Just wanted it noted-wasn’t expecting it to be fixed onna weekend. I’ll give the location another chance to WOW me before I find other places to stay.. in the Pooler area several times a year
展开
酒店回复: Dear Connie,Thank you for taking the time to share your experience. We’re glad to hear that you found the room clean and comfortable, though we’re sorry for the inconvenience you experienced with housekeeping service, the coffee request, and the light issue. We appreciate your understanding and the opportunity to improve. Your feedback will be shared with our team to ensure better communication and attentiveness moving forward, and we look forward to the chance to welcome you again and exceed your expectations.Sincerely,Management Team
4.0分
其他
The stay was good. The room was neat and clean. Will stay here again if in the area overnight again.
展开
酒店回复: Dear Rickey,Thank you for your kind feedback! We’re glad you enjoyed a clean and comfortable stay, and we look forward to welcoming you back whenever you’re in the area.Best Regards,Management Team
4.0分
其他
展开
The first thing I noticed was that the bathroom floor was dirty, hair and dirt. I wiped it up with paper towels. The carpet in the bedroom area looked like it hadn't even been vacuumed.
Thankfully, the bed linen looked clean and fresh.
展开
酒店回复: Dear Beverly,Thank you for sharing your feedback. We sincerely apologize for the cleanliness issues you encountered with the bathroom and carpet. We’re glad to hear that the bed linen was clean, but your comments have been shared with our housekeeping team to ensure these concerns are addressed promptly. We appreciate your input and hope to provide you with a much-improved stay in the future.Best Regards,Management Team
3.0分
商务出差
展开
The wifi was an absolute joke. In 2025, there are no excuses for horrible wifi. The rooms need a makeover. the water pressure was non-existent. the room had coffee and mugs, but no coffee maker. Can't recommend this place.
展开
酒店回复: Dear Daniel,Thank you for sharing your feedback. We sincerely apologize for the issues you experienced with the WiFi, water pressure, and room amenities. Your comments regarding the need for updates have been shared with our management team as we continue to improve our property. We appreciate your input and regret that your stay did not meet your expectations.Best Regards,Management Team
3.0分
其他
展开
2 day stay. No one cleaned my room.
No regular coffee in the room.
Door looked to be broken into at some point and poorly repaired.
Water pressure in shower was very weak
展开
酒店回复: Dear John,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay, including housekeeping service, in-room amenities, and maintenance concerns. Your comments will be shared with our team so we can address these matters promptly and improve the experience for our guests. We regret that we fell short during your visit and appreciate you bringing these concerns to our attention.Best Regards,Management Team
4.0分
其他
展开
My only complaint would be that our bathroom smelled like dirty mop and the mirror was dusty. Also a lot of noise from hallways in the am. Staff were nice and room was very nice
展开
酒店回复: Dear Lynn,Thank you for your feedback. We’re glad to hear that you found our staff friendly and your room comfortable. We do apologize for the housekeeping oversights in the bathroom and the noise you experienced in the morning. Your comments will be shared with our team so we can make improvements. We truly appreciate your input and hope to provide you with an even better stay in the future.Best Regards,Management Team
3.0分
家庭亲子
展开
The room we stayed in has a distinct musty smell. Immediately on entering and each time re entering room there smell was apparent. Otherwise the accommodation clean, updated and comfortable. Staff very pleasant. Enjoyed included Continental Breakfast
展开
酒店回复: Dear Richard,Thank you for sharing your feedback. We’re glad to hear that you found your room clean, updated, and comfortable, and that you enjoyed our continental breakfast and the pleasant service from our staff. We apologize for the musty smell you noticed in your room and will share your comments with our team to address this.Best Regards,Management Team
5.0分
商务出差
Room was clean and comfortable, breakfast was great (good coffee and scrambled eggs)
展开
酒店回复: Dear Robert,Thank you for your kind feedback! We’re delighted to hear you found your room clean and comfortable and enjoyed our breakfast offerings. We look forward to welcoming you back on your next visit.Best Regards,Management Team
3.0分
其他
From the outside the property looks very nice. The rooms are old and smell musty. Otherwise all ok.
展开
酒店回复: Dear June,Thank you for sharing your feedback. We’re glad to hear you found the exterior of our property appealing and that your stay was otherwise satisfactory. We do apologize for the musty smell in your room and appreciate you bringing this to our attention, as it helps us continue to improve our guest experience. We hope to have the opportunity to welcome you back in the future.Best Regards,Management Team
美好的
Wasn’t told that room would NOT be serviced on a 2 night stay. Asked clerk for coffee for the room coffee maker. “Oh just come down and get some” I prefer not to have first coffee of day in public in my pjs. Room was clean and comfortable except for the light between the beds did not work—again lack of concern from front desk. Just wanted it noted-wasn’t expecting it to be fixed onna weekend. I’ll give the location another chance to WOW me before I find other places to stay.. in the Pooler area several times a year
The stay was good. The room was neat and clean. Will stay here again if in the area overnight again.
The first thing I noticed was that the bathroom floor was dirty, hair and dirt. I wiped it up with paper towels. The carpet in the bedroom area looked like it hadn't even been vacuumed.
Thankfully, the bed linen looked clean and fresh.
The wifi was an absolute joke. In 2025, there are no excuses for horrible wifi. The rooms need a makeover. the water pressure was non-existent. the room had coffee and mugs, but no coffee maker. Can't recommend this place.
2 day stay. No one cleaned my room.
No regular coffee in the room.
Door looked to be broken into at some point and poorly repaired.
Water pressure in shower was very weak
My only complaint would be that our bathroom smelled like dirty mop and the mirror was dusty. Also a lot of noise from hallways in the am. Staff were nice and room was very nice
The room we stayed in has a distinct musty smell. Immediately on entering and each time re entering room there smell was apparent. Otherwise the accommodation clean, updated and comfortable. Staff very pleasant. Enjoyed included Continental Breakfast
Room was clean and comfortable, breakfast was great (good coffee and scrambled eggs)
From the outside the property looks very nice. The rooms are old and smell musty. Otherwise all ok.