酒店回复: Dear Travis,Thank you for your time and valuable review of your recent stay with us. We are thrilled and truly appreciate your support and trust. Your review motivates us and serves as a constant reminder of why we love what we do. We will continue to provide exceptional experiences to make every stay with us remarkable. We look forward to being your preferred choice for your stay in the future.Best Regards,Management Team
5.0分
其他
The room type we booked was overbooked so they upgraded us to a similar but nicer room, which worked out very nicely.
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酒店回复: Dear Jerry,Thank you for sharing your experience. We’re glad to hear that the upgraded room worked out nicely and met your expectations, and we appreciate your understanding regarding the original booking.Best regards,Management Team
2.0分
其他
Breakfast was very sad. Bagels & pastry were old and stale and the orange juice didn’t taste like orange juice. No healthy options offered
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酒店回复: Dear Guest,Thank you for sharing your feedback. We apologize that the breakfast did not meet your expectations and appreciate your comments regarding the quality and variety of items. Your feedback will help us improve the breakfast experience for future guests.Sincerely,Management Team
5.0分
家庭亲子
Breakfast was great! Friendly staff. Clean room & facility. Bummer the side doors were broken leading into the parking lot. Overall, we would book again!
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酒店回复: Dear Crystal,Thank you for your feedback. We’re delighted to hear that you enjoyed the breakfast, found the staff friendly, and the room and facility clean. We appreciate your comments regarding the side doors and look forward to welcoming you back on your next stay.Best regards,Management Team
4.0分
家庭亲子
The beds were comfortable, with good-quality mattresses and pillows. Overall, it offers great value for the price
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酒店回复: Dear Maria,Thank you for the lovely feedback. We’re glad to hear you enjoyed the comfortable beds and quality amenities, and we appreciate your kind words about the value we offer.Best regards,Management Team.
4.0分
朋友出游
The room was clean and the staff was courteous. The star off is because their breakfast is very limited and not very tasty
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酒店回复: Dear Sandra,Thank you for sharing your experience. We’re pleased to know you found the room clean and our staff courteous. We appreciate your feedback about breakfast and will review it with our team to make improvements for future guests.Best regards,Management Team.
3.0分
家庭亲子
The free breakfast was not that good. Dogs barking at night and in the morning was annoying.
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酒店回复: Dear Christopher,Thank you for sharing your feedback. We’re sorry to hear that your experience with breakfast and noise from pets didn’t meet expectations. Your comments are valuable and will be shared with our team to help improve future stays. We hope to have another opportunity to provide you with a better experience.Sincerely,Management Team
2.0分
其他
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Room we requested was not available when we checked in, although the reservation was made months in advance. When we got to our room, the bed was unmade, dirty linens, and towels were everywhere, garbage pails were full of garbage. Obviously the room had not been made up. Carpets in the hallway were filthy.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered with your room and the cleanliness of the property. Your comments are taken very seriously and will be addressed with our housekeeping and management teams to prevent similar situations for future guests.Sincerely,Management Team
4.0分
其他
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Wasn’t told that room would NOT be serviced on a 2 night stay. Asked clerk for coffee for the room coffee maker. “Oh just come down and get some” I prefer not to have first coffee of day in public in my pjs. Room was clean and comfortable except for the light between the beds did not work—again lack of concern from front desk. Just wanted it noted-wasn’t expecting it to be fixed onna weekend. I’ll give the location another chance to WOW me before I find other places to stay.. in the Pooler area several times a year
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酒店回复: Dear Connie,Thank you for taking the time to share your experience. We’re glad to hear that you found the room clean and comfortable, though we’re sorry for the inconvenience you experienced with housekeeping service, the coffee request, and the light issue. We appreciate your understanding and the opportunity to improve. Your feedback will be shared with our team to ensure better communication and attentiveness moving forward, and we look forward to the chance to welcome you again and exceed your expectations.Sincerely,Management Team
4.0分
其他
The stay was good. The room was neat and clean. Will stay here again if in the area overnight again.
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酒店回复: Dear Rickey,Thank you for your kind feedback! We’re glad you enjoyed a clean and comfortable stay, and we look forward to welcoming you back whenever you’re in the area.Best Regards,Management Team
美好的
The room type we booked was overbooked so they upgraded us to a similar but nicer room, which worked out very nicely.
Breakfast was very sad. Bagels & pastry were old and stale and the orange juice didn’t taste like orange juice. No healthy options offered
Breakfast was great! Friendly staff. Clean room & facility. Bummer the side doors were broken leading into the parking lot. Overall, we would book again!
The beds were comfortable, with good-quality mattresses and pillows. Overall, it offers great value for the price
The room was clean and the staff was courteous. The star off is because their breakfast is very limited and not very tasty
The free breakfast was not that good. Dogs barking at night and in the morning was annoying.
Room we requested was not available when we checked in, although the reservation was made months in advance. When we got to our room, the bed was unmade, dirty linens, and towels were everywhere, garbage pails were full of garbage. Obviously the room had not been made up. Carpets in the hallway were filthy.
Wasn’t told that room would NOT be serviced on a 2 night stay. Asked clerk for coffee for the room coffee maker. “Oh just come down and get some” I prefer not to have first coffee of day in public in my pjs. Room was clean and comfortable except for the light between the beds did not work—again lack of concern from front desk. Just wanted it noted-wasn’t expecting it to be fixed onna weekend. I’ll give the location another chance to WOW me before I find other places to stay.. in the Pooler area several times a year
The stay was good. The room was neat and clean. Will stay here again if in the area overnight again.