The room was very clean and nice; the beds were super comfortable. The staff was friendly and helpful, and the hot breakfast was delicious. We were very satisfied with our stay.
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酒店回复: Hello Leslie,Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed the cleanliness of the room, the comfort of the beds, and the friendly service from our staff, as well as the delicious hot breakfast. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future. Safe travels!
4.0分
其他
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Reception staff was unfriendly and bothered by our arrival. Had to wait for him to open the door and let us into the hotel. We traveled all day and when we arrived at 12:30am, the doors were locked.
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酒店回复: Hello Brian,Thank you for sharing your experience with us. We understand how important a warm welcome is, especially after a long day of travel. Your feedback regarding the reception staff and the access at check-in has been noted. These comments help us recognize areas where we can enhance our guest experience in the future. We appreciate you bringing this to our attention.
3.0分
家庭亲子
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Everything about this hotel is great! Comfy beds, super clean, yummy breakfast, good location, everything is great, that is except for the receptionist/clerk. He was super short when we checked in, and every time that we’ve walked through the lobby, not even a single acknowledgement of our presence. When we asked for towels, he said all of about 4 words with no smile or anything. Asked for bathroom key? He acted bothered by doing his job. No personality whatsoever. Too busy on his laptop to look up and even make eye contact. We would come back being that it is a very nice hotel, but are hoping that if we do, there will be a new clerk that hopefully has a personality.. or even a smile...
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酒店回复: Dear averyd511, Thank you so much for taking the time to share your feedback with us. We're truly delighted to hear that you enjoyed so many aspects of your stay, from our comfy beds and clean accommodations to the delicious breakfast and convenient location. It means a lot to know that these highlights made a positive impression! However, I'm genuinely sorry to learn about your experience with our front desk staff. Providing warm, attentive, and welcoming service is a cornerstone of what we strive for, and it's disappointing to hear that we fell short during your visit. Your observations regarding the lack of acknowledgment and disengaged behavior have been taken seriously. This is not the level of hospitality we aim to provide, and we will ensure every guest feels valued and respected from the moment they walk through our doors. We truly appreciate your honesty, as it allows us to improve. Should you choose to stay with us again and we sincerely hope you do. I’m confident you’ll experience the friendly, attentive service we're known for.
4.0分
其他
Staff was friendly and welcoming. Our room was nice bed were comfy.
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酒店回复: Hello Michael,We appreciate your kind words about our friendly staff and comfortable accommodations. It's great to hear that you enjoyed your stay overall. We will share your feedback with our team as they strive to create a welcoming environment for all our guests. Thank you for taking the time to share your experience, and we hope to welcome you back in the future.
5.0分
家庭亲子
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Very nice and reasonably priced, typical Comfort Inn and Suites room, comfortable beds, clean bathroom including fridge, coffee and microwave. Breakfast again was typical for Comfort Inns which is one reason to continue to stay here. Good location with gas station convenience store next door and a few restaurants just a short drive away. We found a Waldo Chicken and Beer which is excellent. Hotel next to North Little Rock PD
1.0分
其他
I never stayed at this location
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酒店回复: Hello Manuel,Thank you for your feedback. It seems there may be some confusion regarding your reservation or experience. We encourage you to reach out to our management team to clarify this matter further. Your insights are valuable to us as we strive to provide a positive experience for all our guests.
5.0分
其他
Functional
Perfectly comfortable for or dirty stay
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酒店回复: Hello Lyric,Thank you for sharing your feedback. We always strive to provide a comfortable and clean environment for our guests. Your comments regarding the cleanliness will be taken into consideration as we continually work on improving our services. We appreciate your insights, as they help us enhance the guest experience for future visits. We hope you’ll consider staying with us again.
4.0分
其他
Nice property. Cold room. Good breakfast.
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酒店回复: Hello Frank,Thank you for your feedback on your stay. We're glad to hear you enjoyed our property and breakfast. We appreciate your comments regarding the room temperature and will certainly take them into account as we strive to enhance our guest experience. Your insights are valuable, and we hope to welcome you back in the future for another enjoyable stay.
5.0分
其他
The room was perfect
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酒店回复: Hello Lyric,Thank you for your positive feedback about the room! We're delighted to hear that it met your expectations. Your experience is important to us, and we appreciate you taking the time to share your thoughts. We hope to welcome you back in the future for another enjoyable stay.
3.0分
情侣出游
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Comfortable. good location, breakfast was average. Would stay here again. It appears that a lot of local road workers stay at this hotel. There were many large construction trucks in the back of the building taking up a lot of parking spaces. Workers seem to gather by the exit doors to smoke and it wafts back into the building and you have to walk through clouds of smoke. Other than that, its ok
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酒店回复: Dear mslizzaz2019, Thank you for sharing your perspective of our hotel’s accommodations and services! It is so rewarding to hear that we were able to provide a comfortable and convenient experience. We hope to impress you again during your next visit and we thank you for sharing your experience.
The room was very clean and nice; the beds were super comfortable. The staff was friendly and helpful, and the hot breakfast was delicious. We were very satisfied with our stay.
Reception staff was unfriendly and bothered by our arrival. Had to wait for him to open the door and let us into the hotel. We traveled all day and when we arrived at 12:30am, the doors were locked.
Everything about this hotel is great! Comfy beds, super clean, yummy breakfast, good location, everything is great, that is except for the receptionist/clerk. He was super short when we checked in, and every time that we’ve walked through the lobby, not even a single acknowledgement of our presence. When we asked for towels, he said all of about 4 words with no smile or anything. Asked for bathroom key? He acted bothered by doing his job. No personality whatsoever. Too busy on his laptop to look up and even make eye contact. We would come back being that it is a very nice hotel, but are hoping that if we do, there will be a new clerk that hopefully has a personality.. or even a smile...
Staff was friendly and welcoming. Our room was nice bed were comfy.
Very nice and reasonably priced, typical Comfort Inn and Suites room, comfortable beds, clean bathroom including fridge, coffee and microwave. Breakfast again was typical for Comfort Inns which is one reason to continue to stay here. Good location with gas station convenience store next door and a few restaurants just a short drive away. We found a Waldo Chicken and Beer which is excellent. Hotel next to North Little Rock PD
I never stayed at this location
Functional
Perfectly comfortable for or dirty stay
Nice property. Cold room. Good breakfast.
The room was perfect
Comfortable. good location, breakfast was average. Would stay here again. It appears that a lot of local road workers stay at this hotel. There were many large construction trucks in the back of the building taking up a lot of parking spaces. Workers seem to gather by the exit doors to smoke and it wafts back into the building and you have to walk through clouds of smoke. Other than that, its ok