抵达后，我们没有收到 Pierre et Vacance 的任何指示。接待处是开放的，但一切都被白布覆盖（场景类似于恐怖电影）。我们试图通过电话联系他们，但周末一切都关门了……我们设法找到了一个号码，当我们解释我们的问题时，该号码显然挂断了，然后就无法联系他们了。以25厘米/分钟的速度打电话，需要退款！我们必须直接联系 Boking 以获得解决方案……我们独自一人在 Avoriaz 村，没有任何联系。当我们最终获准进入时，发现公寓的恐惧。我可以理解价格非常低，但我们不会吝啬清洁！一间没有暖气的公寓，肮脏不堪（见图）。逃跑！在法国有这么大的团体提供这种服务真是太遗憾了！这不是我们的形象！
超级实用的步行站同时组织还有待完善毛毛虫要等1个小时才能拿到一个！对此 Pierre et vacances 感到失望，必须穿过几条走廊并乘坐几部电梯才能进入带有大量物品的公寓，这根本不切实际，为客户提供手推车会更实用，以避免来回所有业务，尤其是由于 pierre et vacances 主要针对家庭，所以生意非常好！接待处上午 11 点至下午 4 点不开放，特别是在学校放假期间！
展开
酒店回复: Nous regrettons d'apprendre que certains aspects de votre séjour ne vous ont pas entièrement satisfait. Vos commentaires sur l'accès à l'appartement et la disponibilité des chariots sont notés, et nous allons étudier des solutions pour améliorer cette situation. Nous tenons, toutefois, à vous informer que vous avec la possibilité de choisir l'emplacement de votre appartement en réservant le service "garantie d'affectation", en contactant directement notre réception au plus tard 15 jours avant votre arrivée. Cela vous permettra de choisir un emplacement plus pratique pour vous. Nous sommes reconnaissants pour vos retours, car ils nous aident à identifier les domaines où nous pouvons nous améliorer. Nous espérons avoir la joie de vous accueillir à nouveau et de vous offrir une expérience plus positive. L'équipe Pierre & Vacances
2.0分
其他
展开
We booked an apartment for our family of four over New Year. When we first entered the apartment we were really disappointed. This was mainly because we stayed at Electra last year and Antares is very poor in comparison. There is barely any storage and it felt a lot smaller, plus it is very dated and quite shabby. We don’t have the correct number of sheets/duvets/pillows so that was quite frustrating when arriving in the evening. The view was incredible so sitting on the balcony was very enjoyable. It was also easy to access town on the lift. The ski lockers were tiny (about half the size of electra’s). The reception was rarely open but we used the reception at Capella to order our bread etc so it wasn’t a problem. There were quite a lot of disturbances when we were there and we had the police banging on our door one evening because they were investigating - they did eventually have a group of young people in the reception area. They do obviously take complaints seriously but the atmosphere was very different to electra. We definitely won’t be returning here again as it is in serious need of some refurbishment and there is not enough space/storage for a family of four.
5.0分
其他
展开
Booked through Sunweb and first time experience of a ‘studio’ apartment. Didn’t disappoint and gave everything that we needed, including the fabulous views of the resort and surrounding mountains due to its high resort location. The staff were very friendly and helpful, special mention to Juliette.
5.0分
其他
展开
We had low expectations reading the reviews but this was actually a great place to stay! We booked an apartment with separate bedroom and bunk bed room tor the kids and there was plenty room. Everything you need for a week self catering, very well equipped. Apartment was clean and we had lots of bedding and towels. Views are amazing. Ski locker was a good size and you can ski in and out. You can access the main centre via two public lifts and there is a supermarket right at the bottom. Only families near us, no excessive noise.
5.0分
家庭亲子
展开
Great value & size for family of 4. Everything you require from a self catering apartment. Reception team lovely and welcoming. Beds are comfortable and the views Wow!! Really simple access to the main centre of Avoriaz & ski-in, ski-out works well also. Plenty storage and 2 balconies. I will return for sure. Merci Antares 🏴🇫🇷
1.0分
家庭亲子
展开
Avoid! No way a three star. Mould on bathroom ceilings, dirty mattresses, peeling skirting boards. One towel per person to last a whole week. The only positive was the view. Avoriaz is a beautiful resort but would never return to these apartments.
抵达后，我们没有收到 Pierre et Vacance 的任何指示。接待处是开放的，但一切都被白布覆盖（场景类似于恐怖电影）。我们试图通过电话联系他们，但周末一切都关门了……我们设法找到了一个号码，当我们解释我们的问题时，该号码显然挂断了，然后就无法联系他们了。以25厘米/分钟的速度打电话，需要退款！我们必须直接联系 Boking 以获得解决方案……我们独自一人在 Avoriaz 村，没有任何联系。当我们最终获准进入时，发现公寓的恐惧。我可以理解价格非常低，但我们不会吝啬清洁！一间没有暖气的公寓，肮脏不堪（见图）。逃跑！在法国有这么大的团体提供这种服务真是太遗憾了！这不是我们的形象！
工作人员非常友好和周到，早晨的面包收集很完美，棋盘游戏借阅无可挑剔，公寓也很不错，但是来自德国、瑞典、瑞士等地的人的不文明行为却是一个大问题。噪音一直持续到凌晨 3 点，警察每周来 3 次，如果他们再这样做，就必须将他们赶出去，然后你就可以在音乐、打架等之后回去睡觉。雪地压雪机早上 5 点就来了，非常棒，除了晚上以外，一切都很好。
我生病了，不得不取消。不退款。对于预订，由于现场没有工作人员，所以不断地交换电子邮件并要求提供身份证照片，这是我预订时没有指定的。如果我知道这些信息，我永远不会预订。还有很多东西要补充，我已经厌倦了
超级实用的步行站同时组织还有待完善毛毛虫要等1个小时才能拿到一个！对此 Pierre et vacances 感到失望，必须穿过几条走廊并乘坐几部电梯才能进入带有大量物品的公寓，这根本不切实际，为客户提供手推车会更实用，以避免来回所有业务，尤其是由于 pierre et vacances 主要针对家庭，所以生意非常好！接待处上午 11 点至下午 4 点不开放，特别是在学校放假期间！
We booked an apartment for our family of four over New Year. When we first entered the apartment we were really disappointed. This was mainly because we stayed at Electra last year and Antares is very poor in comparison. There is barely any storage and it felt a lot smaller, plus it is very dated and quite shabby. We don’t have the correct number of sheets/duvets/pillows so that was quite frustrating when arriving in the evening. The view was incredible so sitting on the balcony was very enjoyable. It was also easy to access town on the lift. The ski lockers were tiny (about half the size of electra’s). The reception was rarely open but we used the reception at Capella to order our bread etc so it wasn’t a problem. There were quite a lot of disturbances when we were there and we had the police banging on our door one evening because they were investigating - they did eventually have a group of young people in the reception area. They do obviously take complaints seriously but the atmosphere was very different to electra. We definitely won’t be returning here again as it is in serious need of some refurbishment and there is not enough space/storage for a family of four.
Booked through Sunweb and first time experience of a ‘studio’ apartment. Didn’t disappoint and gave everything that we needed, including the fabulous views of the resort and surrounding mountains due to its high resort location. The staff were very friendly and helpful, special mention to Juliette.
We had low expectations reading the reviews but this was actually a great place to stay! We booked an apartment with separate bedroom and bunk bed room tor the kids and there was plenty room. Everything you need for a week self catering, very well equipped. Apartment was clean and we had lots of bedding and towels. Views are amazing. Ski locker was a good size and you can ski in and out. You can access the main centre via two public lifts and there is a supermarket right at the bottom. Only families near us, no excessive noise.
Great value & size for family of 4. Everything you require from a self catering apartment. Reception team lovely and welcoming. Beds are comfortable and the views Wow!! Really simple access to the main centre of Avoriaz & ski-in, ski-out works well also. Plenty storage and 2 balconies. I will return for sure. Merci Antares 🏴🇫🇷
Avoid! No way a three star. Mould on bathroom ceilings, dirty mattresses, peeling skirting boards. One towel per person to last a whole week. The only positive was the view. Avoriaz is a beautiful resort but would never return to these apartments.