酒店回复: Thank you for sharing your feedback with us. I’m sorry to hear that our breakfast did not meet your expectations. We are always looking for ways to improve our offerings, and your comment is truly appreciated.We hope to have the opportunity to welcome you again and provide a better experience on your next stay.
4.0分
情侣出游
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Hotel is in a great location with a lot of food options in the area! Room was decent enough , although I did find a stain on the bathroom wall and the jacuzzi had hair in it, but it’s a habit of ours to inspect the rooms before we use anything anyway..Did not utilize the pool area or breakfast, but at the end of the day I wouldn’t mind staying here again! 8/10
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酒店回复: Thank you for sharing your feedback with us. We’re glad to hear you enjoyed our convenient location and that you would consider staying with us again.I do want to sincerely apologize for the issues you found in your room. That’s not the standard we strive to uphold, and I’ve shared your comments with our housekeeping team to ensure this is addressed immediately.We appreciate you giving us the opportunity to improve, and we look forward to welcoming you back for an even better stay next time.
4.0分
其他
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There is currently a lot of remodeling going on, so there were some things that we pointed out that needed some work in the room. Otherwise it was a clean place, breakfast was very good and the staff were wonderful.
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酒店回复: Thank you for your feedback and for taking the time to share your experience. We appreciate your understanding as we continue our remodeling work, and we’re grateful you brought those room items to our attention—we’re addressing them as part of our improvements.We’re glad to hear you found the hotel clean, enjoyed the breakfast, and had a great experience with our staff. We look forward to welcoming you back—especially after the large outdoor patio with grilling stations and fire pits is completed this coming spring.
5.0分
其他
The room was clean, well maintained, and the beds were comfortable. I really liked the multiple breakfast options and wide buffet hours.
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酒店回复: Thank you so much for your kind feedback, and we’re thrilled to hear you enjoyed your stay! We’re glad the room was comfortable and well-maintained, and that you enjoyed our variety of breakfast options and extended buffet hours. We look forward to welcoming you back for another relaxing and enjoyable stay soon!
5.0分
其他
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The first night the hotel was very crowded with cross country teams from a lot of universities but it was stin quiet. The second night it was pretty empty but noisy due to the person in the room above stomping around all night. overall the room was comfy. We booked a suite and it was actually a suite with a separate, enclosed bedroom with a door to separate from the sitting room and bathroom. Unlike other hotels that call a room a suite when it's just a bigger room.
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酒店回复: Thank you so much for your wonderful feedback and perfect score! We’re glad to hear that you enjoyed your suite and found the layout comfortable and truly separate — we know how valuable that extra space and privacy can be.I’m happy the first night was peaceful despite the number of teams in-house, though I’m sorry to hear that the second night was disrupted by noise from the room above. Please never hesitate to let us know during your stay — our team is always happy to address noise concerns to ensure you have a restful experience.We truly appreciate you choosing to stay with us, and we hope to welcome you back again soon. If there’s anything we can do to make your next visit even better, please feel free to reach out anytime.
5.0分
情侣出游
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The check in was fast and easy with friendly front desk person. The room was clean and worked out for our visit. They were getting ready for flooring updates, but didn't affect our stay. We did have an issue with the mini fridge freezing our food, but we worked around that with the cooler we had brought along. The breakfast was good and changed every day. We didn't use the pool or work out room, maybe next time.
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酒店回复: Thank you so much for sharing your feedback and for the perfect score! We’re delighted to hear that check-in was quick and welcoming, and that your room met your needs during your stay. We truly appreciate your understanding as we prepare for our flooring updates — we’re glad it didn’t impact your visit.I’m sorry to hear about the mini fridge freezing your food, but I’m glad you were able to make it work with your cooler. We will certainly look into the unit to ensure it’s functioning properly for future guests.It’s great to hear that you enjoyed the breakfast and the daily variety. We hope you’ll have the chance to enjoy the pool and fitness center on your next visit!Thank you again for staying with us, and we look forward to welcoming you back soon.
4.0分
情侣出游
We were only in town for one night but enjoyed the hot tub. The room was clean and the staff was friendly.
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酒店回复: Thank you so much for sharing your feedback! We're delighted to hear that you enjoyed your stay, even if it was just for one night. It’s great to know you were able to relax in the hot tub and found your room clean and comfortable. Our team will be thrilled to hear your kind words about their friendly service.We appreciate your 8/10 rating and hope we’ll have the chance to welcome you back for an even better experience next time!
游泳池里竟然有粪便，我用网捞了出来。我告诉了酒店管理人员，泳池在3小时内就重新开放了。因为浴室里果蝇成灾，我不得不换房间。
墙上除了一幅画之外，什么也没有，但所有的画框都还留着。所有的电话都打不通。我到的时候厕所很脏，而且在我住的三天里，他们甚至都没换过垃圾。
跟照片上完全不一样。感觉不干净。我们办理入住一个小时后就离开了。
早餐不太好
Hotel is in a great location with a lot of food options in the area! Room was decent enough , although I did find a stain on the bathroom wall and the jacuzzi had hair in it, but it’s a habit of ours to inspect the rooms before we use anything anyway..Did not utilize the pool area or breakfast, but at the end of the day I wouldn’t mind staying here again! 8/10
There is currently a lot of remodeling going on, so there were some things that we pointed out that needed some work in the room. Otherwise it was a clean place, breakfast was very good and the staff were wonderful.
The room was clean, well maintained, and the beds were comfortable. I really liked the multiple breakfast options and wide buffet hours.
The first night the hotel was very crowded with cross country teams from a lot of universities but it was stin quiet. The second night it was pretty empty but noisy due to the person in the room above stomping around all night. overall the room was comfy. We booked a suite and it was actually a suite with a separate, enclosed bedroom with a door to separate from the sitting room and bathroom. Unlike other hotels that call a room a suite when it's just a bigger room.
The check in was fast and easy with friendly front desk person. The room was clean and worked out for our visit. They were getting ready for flooring updates, but didn't affect our stay. We did have an issue with the mini fridge freezing our food, but we worked around that with the cooler we had brought along. The breakfast was good and changed every day. We didn't use the pool or work out room, maybe next time.
We were only in town for one night but enjoyed the hot tub. The room was clean and the staff was friendly.