酒店回复: We are so pleased you enjoyed your stay, Ashley! Thank you for the great review. We hope you will come stay with us again.
5.0分
家庭亲子
原文
翻译提供方：Google
设施很好，房间也很好。当时正在举办一些高中活动，但是我们能听到整晚的庆祝活动。早餐很好，房间很干净
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酒店回复: Hi Jeanette,Thank you for the great review! We are so happy to hear you enjoyed your stay with us. We hope you will stay with us again the next time you are in need.
酒店回复: Good Afternoon Tracy!Thank you for providing feedback for your recent stay with us, we appreciate it when guests assist us with improving our guests experiences. We apologize that your stay was not up to standard or your expectations. We would like to make things right with you and if you could reach out to the hotel directly that would be appreciated.
5.0分
其他
原文
翻译提供方：Google
事实上，酒吧的工作人员会提供一瓶水来搭配鸡尾酒，以便人们保持水分。
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酒店回复: Todd,Thank you for the great review! We appreciate your willingness to share your experience and the service your received. We hope to see you again soon.
5.0分
家庭亲子
Small staff because of the holiday but those who were there were amazing! Attentive, professional, and friendly!
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酒店回复: Hi Lisa,Thank you for taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and hope to host you again.
3.0分
家庭亲子
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Not an overwhelmingly friendly desk/ greeting clerk. Beautiful common areas. Room was as middle of the road as you can get. Indoor pool area unfortunately was a window shot away so our room was incredibly loud with pool goers.
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酒店回复: Hi David,Thank you for the time to provide us feedback regarding your stay with us. I am sorry to hear that you didn't receive the welcome that we take so much pride in. We generally do our best to welcome all of our guests with kindness and information regarding the property. I will address it with the front desk staff. The rooms facing the pool do have a disadvantage with the noise and that is not a great situation. Thank you for the feedback.Luke K.
5.0分
其他
Clean, comfortable room, good breakfast. Took th shuttle to an event, we had a wonderful experience
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酒店回复: Thank you for the great review! We appreciate you taking the time to fill it out. We are very pleased you enjoyed your stay.
5.0分
其他
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Wonderful overnight stay. Staff were excellent - very responsive and courteous. Love the decor. Food was great - breakfast & also ordered the flatbread "pizza" for supper. I was so sad that I didn't get a chance to use the pool - so inviting, wonderful water temp, & very clean!! If I need a hotel in the DesMoines area in the future, this is the place I'll stay. One complaint - no decaf coffee pot.
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酒店回复: Hi Teresa,Thank you for the thorough and wonderful review! We are so pleased that you enjoyed your stay with us and we can't wait to host you again.
5.0分
其他
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We stayed here for a baseball tournament and we absolutely enjoyed our stay here at Renovo. The hotel is beautiful, the food was fresh and delicious and the staff went above and beyond. Shout out to the room service ladies they were amazing.
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酒店回复: Thank you for taking the time to provide your feedback, Jason! We are pleased to hear that you enjoyed your stay with us for your baseball tournament. We hope it was successful and that we will see you again.
5.0分
家庭亲子
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The room was clean with exception to the walk in shower. There was a little mildew on the sides.
Other then that the room and hotel were beautiful!!! The loft is amazing! I already booked a room there for my birthday in a few weeks since we loved it so much!
Machine Shed is also right next door, so you can walk right over!
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酒店回复: Thank you for the great response, Amber! We are so pleased to hear that you enjoyed your stay and will be staying with us again. We look forward to seeing you again.
所有设施！
住宿非常适合我们的短途旅行。游泳池和热水浴缸是孩子们的最爱。机房很棒，可以吃饭，步行即可到达。健身房很棒。
设施很好，房间也很好。当时正在举办一些高中活动，但是我们能听到整晚的庆祝活动。早餐很好，房间很干净
这家酒店决定让返校的孩子们来这里拍照……这意味着当我们下午 4:36 入住时，到处都是数百名青少年和他们的家人。我们不能使用酒吧、室外区域或休息室！
事实上，酒吧的工作人员会提供一瓶水来搭配鸡尾酒，以便人们保持水分。
Small staff because of the holiday but those who were there were amazing! Attentive, professional, and friendly!
Not an overwhelmingly friendly desk/ greeting clerk. Beautiful common areas. Room was as middle of the road as you can get. Indoor pool area unfortunately was a window shot away so our room was incredibly loud with pool goers.
Clean, comfortable room, good breakfast. Took th shuttle to an event, we had a wonderful experience
Wonderful overnight stay. Staff were excellent - very responsive and courteous. Love the decor. Food was great - breakfast & also ordered the flatbread "pizza" for supper. I was so sad that I didn't get a chance to use the pool - so inviting, wonderful water temp, & very clean!! If I need a hotel in the DesMoines area in the future, this is the place I'll stay. One complaint - no decaf coffee pot.
We stayed here for a baseball tournament and we absolutely enjoyed our stay here at Renovo. The hotel is beautiful, the food was fresh and delicious and the staff went above and beyond. Shout out to the room service ladies they were amazing.
The room was clean with exception to the walk in shower. There was a little mildew on the sides.
Other then that the room and hotel were beautiful!!! The loft is amazing! I already booked a room there for my birthday in a few weeks since we loved it so much!
Machine Shed is also right next door, so you can walk right over!