酒店回复: Dear Christi,We regret to hear that your stay did not meet expectations. Our team strives to provide a comfortable and well-maintained environment, and we take your feedback seriously. We understand the importance of accurate room accommodations and apologize for any inconvenience caused. Your concerns have been noted, and we will continue working on property improvements to enhance our guests' experience.Thank you for sharing your feedback.

酒店回复: Dear Lynn,Thank you for your feedback. We’re truly sorry to hear about your experience and regret that we did not meet your expectations. Cleanliness, safety, and guest comfort are our top priorities, and your concerns regarding the carpets, water temperature, noise, and linens will be addressed with our team immediately.We do appreciate your kind words about our front desk staff, as we strive to provide excellent customer service. Your feedback is valuable, and we will use it to make improvements. If you’d like to discuss your experience further, please reach out to us directly.

酒店回复: Dear Valued Guest,We sincerely apologize for the issues you encountered during your stay. The experience you described is unacceptable, and we take your concerns very seriously. We understand how important privacy, security, and proper service are, and we regret that we fell short of expectations.Please know that we are addressing this matter with our front desk team to ensure this does not happen again. If you would be willing to discuss your experience further, we would appreciate the opportunity to make things right. Please reach out to us directly at [hotel contact information].We value your feedback and hope to regain your trust in the future.Best regards,

酒店回复: Dear Guest,We’re very sorry to hear about your experience and that your room did not meet expectations. Guest comfort and satisfaction are our top priorities, and we regret that we fell short during your stay. We appreciate your feedback and will address these concerns with our team to ensure improvements are made. If you haven’t already, please reach out to our front desk or customer service team regarding your refund request, and we’ll do our best to assist you.Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience caused.Best regards,

酒店回复: Dear Robert,We regret to hear that your experience did not meet expectations. Guest comfort and cleanliness are very important to us, and we take your concerns seriously. We appreciate your feedback and will continue working to improve our accommodations.Best regards,

酒店回复: Dear Eduardo,Thank you for your wonderful review! We're delighted to hear that you had an excellent experience and that our front desk, especially Dayara and Kyeasha, made your stay memorable. Your kind words truly motivate our team, and we look forward to welcoming you back for another great stay.Warm regards,

酒店回复: Dear JamesWe truly regret to hear about your experience and the inconveniences you faced during your stay. Providing a safe and comfortable environment for our guests is our top priority, and it is disappointing to learn that we fell short in your case.Please know that we take your feedback seriously, and we are addressing these concerns with our maintenance and housekeeping teams to ensure they are resolved. We apologize for the issues with the door, the WiFi, the towels, and the overall room conditions, as this is not the standard we strive to uphold.If you would like to discuss your stay further, please do not hesitate to reach out to us directly. We appreciate your feedback as it helps us improve, and we hope to have the opportunity to provide you with a much better experience in the future.

酒店回复: Dear Sue,Thank you for your feedback. We appreciate your recognition of our historic building and apologize for the issues you encountered with the doors and hot water. Your comments will be shared with our team to address these concerns. We hope to have the opportunity to improve your experience in the future.Best regards,

酒店回复: Thank you for your feedback. Our hotel is a historic property, and with that comes a unique charm that many of our guests appreciate. At the same time, we are continuously working on improvements and upkeep to provide a comfortable experience. We value every comment, as it helps us focus on enhancing both our service and our facilities.

酒店回复: Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Our housekeeping team follows strict cleaning protocols, and regular inspections are conducted to ensure our rooms are maintained to proper standards.While we do not fully agree with your assessment, we appreciate you bringing it to our attention. We remain committed to providing quality service and a comfortable environment for all of our guests.