酒店回复: Hello Dale,Thank you for taking the time to share your review and for rating your stay an 8 out of 10! We’re delighted to hear that you found your room very clean and appreciated our housekeeping team’s discreet service.We appreciate your feedback regarding breakfast and the fitness center. While our offerings align with Spark by Hilton’s brand standards, we understand the importance of variety and guest expectations. Your input is valuable, and we will certainly take it into account as we continue to enhance our guest experience.We hope to welcome you back to Spark by Hilton, Minot, in the future. If there’s anything we can do to make your next stay even better, please don’t hesitate to reach out!Best regards,Spark by Hilton, Minot
酒店回复: Dear Candace,Thank you for your detailed feedback and for choosing Spark by Hilton Minot for your recent stay. We’re pleased to hear that you appreciated our beautiful decor and nice linens.However, we sincerely apologize for the inconveniences you encountered during your 5-night visit, particularly regarding the absence of coffee and a microwave in your room, as well as noise disturbances.Your comments about the lack of a desk chair are invaluable, and we will take them into consideration as we continually work to improve our accommodations for longer stays. We hope to have the opportunity to enhance your experience in the future.Thank you once again for your insights, and we wish you safe travels!Best regards,Spark by Hilton Minot Team
酒店回复: Dear Denise,Thank you for your feedback regarding your recent stay at Spark by Hilton Minot. We’re glad to hear that you found our staff friendly and efficient, but we sincerely apologize for the issues you encountered during your visit.Your comments about the missing amenities in the room, the location of the ice machine, and the gym closure are important to us, and we appreciate you bringing them to our attention.We are continuously working to enhance our facilities and guest experience, and your insights will help us address these areas. We hope to have the opportunity to welcome you back in the future for a more satisfying stay. Thank you once again for your feedback.Best regards,Spark by Hilton Minot Team
酒店回复: Hello Albert,Thank you so much for your amazing 5-star review! We are thrilled to hear that you had a wonderful stay at Spark By Hilton Minot. Your kind words and positive feedback are truly appreciated.It was our pleasure to have you as our guest, and we're glad to know that we met your expectations. If there's anything specific you enjoyed or any way we can make your future visits even more special, please don't hesitate to share.We will make sure to forward the message to him.We look forward to welcoming you back for another great stay!
酒店回复: Hello Pamela,Thank you so much for your amazing 5-star review! We are thrilled to hear that you had a wonderful stay at Spark By Hilton Minot. Your kind words and positive feedback are truly appreciated.It was our pleasure to have you as our guest, and we're glad to know that we met your expectations. If there's anything specific you enjoyed or any way we can make your future visits even more special, please don't hesitate to share.We look forward to welcoming you back for another great stay!
3.0分
朋友出游
原文
翻译提供方:Google
酒店附近没有主要便利设施。没有免费无线网络,这点很重要。需要索要杯子和冰桶,很不方便。
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酒店回复: Dear Valorie,Thank you for sharing your feedback regarding your recent stay at Spark by Hilton Minot. We apologize for any confusion regarding our complimentary Wi-Fi service. Guests can connect easily by using their last name and room number, and we're sorry if this wasn't clearly communicated during your visit.We appreciate your comments about the hotel’s location and the need for convenience items like cups and ice buckets. Your insights are important as we work to improve our guest experience. We hope to have the chance to welcome you back and provide you with a more satisfying stay.Best regards,Spark by Hilton Minot Team
4.0分
其他
原文
翻译提供方:Google
它最近经过了翻新,感觉很新很干净。
我唯一想补充的是烤面包/面包。早餐选择
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酒店回复: Dear Sheri,Thank you for your wonderful 4-star review! We’re delighted to hear that you enjoyed your stay at Spark by Hilton Minot and appreciated our recent renovations. Your feedback about adding toast or bread to our breakfast choices is greatly appreciated, and we will certainly take it into consideration as we strive to enhance our offerings.We hope to welcome you back soon for another enjoyable stay!Best regards,Spark by Hilton Minot Team
3.0分
情侣出游
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Staff was very courteous. Need more outlets in the room. No outlets on the night stand at all. No water included in the continental breakfast. No bread. Breakfast was very limited. Clean, quiet.
非常干净整洁。早餐可以更好一点。
价格合理。员工彬彬有礼,衣着得体。Spark 干净整洁,所有东西都备齐。提供洗发水、沐浴露和乳液。这家酒店很新。早餐不提供鸡蛋和华夫饼,但已经足够了。咖啡每小时供应一次,还有一些您可能需要的物品。
注意:酒店要求支付 100 美元押金,因此请在预订时提前了解。
强烈推荐。
有几件事可以改进……
早餐包括百吉饼或麦片;没有热食。健身中心只有一台跑步机。除此之外,房间非常干净,客房服务人员进出都很谨慎。
我选择这家酒店住了 5 晚,原本以为会有咖啡和微波炉。结果令人失望。墙很薄,很吵。装饰很漂亮。床单很好。没有办公椅,所以晚上没法工作。如果住一晚的话会很不错,但如果想住更长时间的话就去别处吧。
虽然员工友好而高效,但酒店和设施却很欠缺。酒店看起来很新,但虽然房间有很多通道和充电站,但没有时钟、咖啡机、冰桶,甚至没有纸杯或塑料杯。唯一能用的制冰机在 2 层楼上,健身房关闭了。可快速到达高速公路。
超出预期
我们真的很感谢前台那位年轻人提供的服务。我们 8 月 8 日晚上到的。我不知道他的名字,但他精力充沛,耐心地回答我们的问题,还特意帮我们找了一张地图。我希望他也能收到。谢谢
酒店干净整洁,看上去很新。地毯干净,房间看起来很现代。然而,我们很惊讶房间里没有微波炉和咖啡机。早餐非常简陋,只有百吉饼、面包和小酸奶。一些果汁和咖啡。
酒店附近没有主要便利设施。没有免费无线网络,这点很重要。需要索要杯子和冰桶,很不方便。
它最近经过了翻新,感觉很新很干净。
我唯一想补充的是烤面包/面包。早餐选择
Staff was very courteous. Need more outlets in the room. No outlets on the night stand at all. No water included in the continental breakfast. No bread. Breakfast was very limited. Clean, quiet.