The staff was friendly and helpful. The breakfast was the best of any hotel we have ever booked. There is a bar with happy hour, the nachos and smash burgers were really flavorful.
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酒店回复: Hello!We’re so happy to hear you enjoyed your stay and that our team, breakfast, and happy hour offerings all made a great impression. It sounds like you had a delicious experience! Take care and travel safe!
5.0分
家庭亲子
Thea was so helpful and wonderful in the Breakfast room so was the other women working on Sunday Nov. 29th. It made all the difference in my stay.
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酒店回复: Hello!We’re thrilled to hear the team made such a positive impact on your stay. It’s always wonderful when our staff can make a difference and help create memorable moments. Take care and travel safe!
5.0分
情侣出游
Room was excellent, my only complaint would have to be the bar and grill. Very mediocre for the exceptional hotel.
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酒店回复: Hello!We’re so glad you enjoyed your room and overall stay. Thank you for sharing your thoughts on the bar and grill, and we’ll be sure to pass your feedback along. Take care and travel safe!
5.0分
其他
We got a free upgrade, and they helped my special-needs child after locking herself in the bathroom. The customer service and conditions were excellent!
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酒店回复: Hello!Thank you for sharing this with us. We’re so glad our team was able to assist and make you feel well cared for during your stay. It means a great deal to hear that the service and experience were so positive. Take care and travel safe!
5.0分
其他
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The staff is exceptional, every single aspect of the visit. The food is phenomenal, whether you eat in the hotel restaurant or the Red Mountain Bar. The rooms are wonderful, comfy beds and pillows, luxurious baths (and spa robes) and a working fireplace. Worth every penny, highly recommend!
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酒店回复: Hello!Thank you for such a kind and thoughtful review. We’re thrilled to hear every part of your visit was enjoyable and that our team, dining, and rooms made it feel truly special. We appreciate the recommendation and hope to welcome you back again soon. Take care and travel safe!
5.0分
其他
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Stayed for 2 nights over Thanksgiving. Staff was wonderful, room was beautiful and comfortable, bar/grill Happy Hour was perfect! So was the valet parking.
We spent very little time at the hotel because we were with friends for the holiday, but it was great! Perfect location for us.
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酒店回复: Hello!We’re so glad you had a great Thanksgiving stay and that everything from the room to Happy Hour and valet made your visit enjoyable. We appreciate you staying with us and hope to welcome you back again. Take care and travel safe!
5.0分
情侣出游
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Fantastic service from all staff. The cocktails in the bar and restaurant in the fine dining room were an absolutely perfect way to spend our romantic weekend getaway.
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酒店回复: Hello!We’re so happy to hear our team helped make your weekend getaway feel special. It’s wonderful to know you enjoyed the cocktails and dining experience as part of such a memorable stay. Take care and travel safe!
5.0分
其他
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Yes everything from check in to experience staff very knowledgeable and professional the room was great comfortable beds very clean decor awesome looking forward to staying again i highly recommend this place
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酒店回复: Hello! Thank you so much for the kind words! We’re thrilled to hear your experience from check-in to check-out was such a great one. We truly appreciate the recommendation and can’t wait to welcome you back again! Take care and travel safe!
酒店员工很专业也很友好。P.T. 巴纳姆主题房的按摩浴缸坏了。新年派对非常棒，玩得很开心！
酒店的前台服务一流, 前台, 房务和泊车职员均有礼貌及十分主动提供协助, 房间内部十分整洁, 此行酒店为我们升级了QUEEN BED套房, 令我们喜出望外,我们一共逗留了两晚并在酒店内用膳, 晚餐时段酒店餐厅的食物和服务质素均十分高水平, 早餐时段的服务和食物选择则稍逊, 令整体评分稍为下降, 在这200多年历史的酒店住宿令我们在美国国庆假期留下好美的回忆
The staff was friendly and helpful. The breakfast was the best of any hotel we have ever booked. There is a bar with happy hour, the nachos and smash burgers were really flavorful.
Thea was so helpful and wonderful in the Breakfast room so was the other women working on Sunday Nov. 29th. It made all the difference in my stay.
Room was excellent, my only complaint would have to be the bar and grill. Very mediocre for the exceptional hotel.
We got a free upgrade, and they helped my special-needs child after locking herself in the bathroom. The customer service and conditions were excellent!
The staff is exceptional, every single aspect of the visit. The food is phenomenal, whether you eat in the hotel restaurant or the Red Mountain Bar. The rooms are wonderful, comfy beds and pillows, luxurious baths (and spa robes) and a working fireplace. Worth every penny, highly recommend!
Stayed for 2 nights over Thanksgiving. Staff was wonderful, room was beautiful and comfortable, bar/grill Happy Hour was perfect! So was the valet parking.
We spent very little time at the hotel because we were with friends for the holiday, but it was great! Perfect location for us.
Fantastic service from all staff. The cocktails in the bar and restaurant in the fine dining room were an absolutely perfect way to spend our romantic weekend getaway.
Yes everything from check in to experience staff very knowledgeable and professional the room was great comfortable beds very clean decor awesome looking forward to staying again i highly recommend this place