酒店回复: Hi Kevin,Thank you for sharing your experience. We're sorry to hear about the confusion and frustration regarding your deposit refund at OYO Hotel Tulsa N Sheridan Rd & Airport. This is not the experience we want for our guests, and we take your feedback seriously. We will review this matter with our team to ensure clearer communication and better service going forward.Sincerely,The OYO Hotel Tulsa N Sheridan Rd & Airport Team
酒店回复: Dear Robyn,We’re truly sorry to hear about your experience. We take cleanliness, safety, and guest service very seriously, and your feedback has been shared with the team for immediate review. We regret that your stay didn’t meet expectations and appreciate you taking the time to let us know.Sincerely,LisaOYO Hotel Tulsa N Sheridan Rd & Airport
酒店回复: Dear Drew,We sincerely apologize for the condition of the room and the concerns you experienced during your stay. Your safety and comfort are very important to us, and we take your feedback seriously. The issues you mentioned have been reported to our management team for immediate investigation and correction. Thank you for bringing this to our attention.Sincerely,EvaOYO Hotel Tulsa N Sheridan Rd & Airport
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商务出差
原文
翻译提供方：Google
OYO 简直是垃圾。
这家酒店简直是垃圾。看起来和照片完全不一样。
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酒店回复: Dear Brian,Thank you for sharing your feedback. We are truly sorry to hear that your experience at OYO Hotel Tulsa N Sheridan Rd & Airport did not meet your expectations. We take your concerns seriously and will work with our team to address the issues you raised. We appreciate your input and hope you will consider giving us another opportunity to provide a better experience in the future.Sincerely,OYO Hotel Tulsa N Sheridan Rd & Airport Management
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THE HOTEL DOES NOT EXIST. i showed up to a completely sketchy construction zone under different ownership and name. i was unable to check in obviously, and have yet to receive a refund. it was terribly misrepresented in photos on *******. DO NOT BOOK!!!!!!!
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Do not book, will not honor reservation.
This hotel is not under the OYO management and if you book a room they will tell you when you get to the property that they won't honor it. Also a terrible location and plenty of sketchy people around and at this hotel.
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酒店回复: Dear Janelle,We’re very sorry for the inconvenience you experienced. Your feedback regarding booking and the property has been noted, and we are working to prevent such issues in the future.Best regards,LisaOYO Hotel Tulsa N Sheridan Rd & Airport
1.0分
商务出差
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The main thing you need to know about this property is they don’t have a receptionist at the desk for late arrivals. And because I booked through ******* and prepaid, I didn’t have a way to address this issue and had to essentially scramble to find another hotel after being dropped off in a very unsafe area, where I wasn’t granted entry into the lobby. If you are a woman, I would definitely avoid staying at any of these hotels and I would specifically avoid OYO hotels completely. This is a very poorly run operation that should not be Rewarded but rather shut down.
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酒店回复: Dear Darren,Thank you for sharing your feedback regarding Capital O Nacogdoches - Hwy 59 & SW Stallings. We’re delighted to hear that you enjoyed our service and appreciate your kind words.We look forward to welcoming you back on your next visit.Warm regards,LisaCapital O Nacogdoches - Hwy 59 & SW Stallings
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The property wasnt the.property i paid for , apparently it was sold 3 weeks ago so it isnt even an oyo hitel any more . I had to pay for a seperate room because the hotel doesnt get the reseervatioms anymore ! I need a refund!
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酒店回复: Dear Chase,Thank you for staying at OYO Hotel Tulsa N Sheridan Rd & Airport. We're sorry to see that your experience did not meet expectations. While your review didn’t include specific feedback, we’d appreciate any insights you’re willing to share so we can work to improve.We hope for the opportunity to better serve you in the future.Best regards,RosyOYO Hotel Tulsa N Sheridan Rd & Airport
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Well, at the truth be told I have not stayed there yet. Information that the YOY is not do I allow anymore, but yet you get my money and deserve the room and I've got nowhere.
3.0分
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Not even a 3'star experience if you want my opinion. There was standing water in the bathroom sink and I was told they would send a maintenance person to fix it immediately but nobody ever showed. I repaired
一切都还好，直到我退房想拿回我的30美元押金。我几乎听不懂那里的女服务员说了什么，但她竟然说她扣留这30美元是因为床太小！！
这简直太疯狂了。我老婆说服我离开，因为跟这个怪女人在一起我什么也做不了。她偷走了我30美元的押金。
前台的女士还行，她是唯一一个，但是房间很脏，工作人员很粗鲁，不安全的房间里满是虫子……然后我在一个到处都是烟头烫痕的房间里吸烟却得到了原谅！！！我永远不会住在 oyo 也不会推荐给任何人！！！！！！
门锁坏了。工作人员不得不让我们进去。照片比实际房间漂亮得多。门看起来像是被踢开的，而且没有安全锁。门上有洞，看起来像弹孔。
OYO 简直是垃圾。
这家酒店简直是垃圾。看起来和照片完全不一样。
THE HOTEL DOES NOT EXIST. i showed up to a completely sketchy construction zone under different ownership and name. i was unable to check in obviously, and have yet to receive a refund. it was terribly misrepresented in photos on *******. DO NOT BOOK!!!!!!!
Do not book, will not honor reservation.
This hotel is not under the OYO management and if you book a room they will tell you when you get to the property that they won't honor it. Also a terrible location and plenty of sketchy people around and at this hotel.
The main thing you need to know about this property is they don’t have a receptionist at the desk for late arrivals. And because I booked through ******* and prepaid, I didn’t have a way to address this issue and had to essentially scramble to find another hotel after being dropped off in a very unsafe area, where I wasn’t granted entry into the lobby. If you are a woman, I would definitely avoid staying at any of these hotels and I would specifically avoid OYO hotels completely. This is a very poorly run operation that should not be Rewarded but rather shut down.
The property wasnt the.property i paid for , apparently it was sold 3 weeks ago so it isnt even an oyo hitel any more . I had to pay for a seperate room because the hotel doesnt get the reseervatioms anymore ! I need a refund!
Well, at the truth be told I have not stayed there yet. Information that the YOY is not do I allow anymore, but yet you get my money and deserve the room and I've got nowhere.
Not even a 3'star experience if you want my opinion. There was standing water in the bathroom sink and I was told they would send a maintenance person to fix it immediately but nobody ever showed. I repaired