酒店回复: Thank you for taking the time to leave a review of your stay and our hotel. We are so happy to hear you were pleased with your stay and we hope to see you on a return trip.
5.0分
家庭亲子
原文
翻译提供方：Google
午餐很棒，附近有一家不错的餐厅，还有一个美丽的室内游泳池。
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酒店回复: Thank you so much for your kind words about our hotel. We are so happy to hear you enjoyed your stay!
5.0分
家庭亲子
Waffles at breakfast were yummy. Every staff member I interacted with was nice. Pool was clean and not too cold, and it was equipped for the differently abled.
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酒店回复: Thank you for taking the time to leave a review of your stay and our hotel. We are so glad it was an enjoyable stay for you.
3.0分
其他
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Pictures did not look the same. When checking in they charged $10. All they said it was for the room. Room itself was fine… shower had globs of hair on the walls of the shower. Both on the side wall and under the shower head. Loud high pitch sound when the shower has water running through it. When checking out staff never ask how was my stay . I know it is a little thing but it would have been nice
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酒店回复: Thank you for taking the time to leave a review of your stay. I apologize that our front desk agent did not explain the $10 incidental hold properly at check in. We authorize your credit card for $10 in the event that you purchase something from the Suite Shop or there are damages to your room. The state of your shower is unacceptable and I will be speaking with housekeeping about this matter. If this sort of thing happens again at any hotel please contact the front desk so we can send someone right away to resolve the problem.
4.0分
家庭亲子
The ceiling above our beds was flaking off and falling down. There were some unidentified substances spread all over the wall near the desk and chair.
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酒店回复: Thank you for taking the time to leave a review of your stay and bringing to our attention the problems you faced while staying with us.
1.0分
其他
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Check in was terrible as the desk attendant was deaf and not helpful . Major truck repair active in the parking lot. Asked for dinner recommendation and the desk attendant had nothing to provide No hot water for the shower in the morning.
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酒店回复: I am very sorry you had such a terrible experience while stay at our hotel. I have spoken to the front desk agent about her actions and actions have been taken to be sure this does not happen again. I have someone coming out today to check on the water issue as this is the first I have heard about no hot water for a very long time. I will also have to check the cameras about the truck repair. All companies that are currently staying with us have been made aware that this will not be tolerated. Again I am truly sorry for this experience.
3.0分
其他
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Friendly Staff but Not Very Clean/Comfy
It was fine for our purposes (needed a last minute place to stay on a holiday weekend!) and the staff was friendly. However, it didn't feel very clean (found a hair in the shower and the stairwell had trash all over). Plus, there were no actual curtains in our room (just sheer fabric and fake curtains that wouldn’t actually pull in front of the window). Maybe that would be ok in some cases, but our room looked directly at a HUGE bright light in the parking lot. Made it very difficult to fall asleep! Our kids enjoyed the indoor pool and the breakfast was fine (can’t complain if it’s free ha).
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酒店回复: Thank you for taking the time to leave a review of your stay. Glad to hear the kids enjoyed the stay and you all enjoyed breakfast.
5.0分
家庭亲子
Family reunion…the hotel was very nice. Parking was very pricey and inconvenient.
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酒店回复: Thank you for taking the time to leave a great review of your stay. We do not charge for parking at our hotel so maybe that was another stay for you at another location. Again, thank you and have a great day!
3.0分
情侣出游
The bathroom behind the toilet was not clean. But all and all the bed was comfortable. Shower was good.
酒店回复: Thank you for taking the time to leave a review of your stay.
我和女友住得非常开心，这家酒店太棒了。期待下次再来！
典型的酒店服务。停车电话
午餐很棒，附近有一家不错的餐厅，还有一个美丽的室内游泳池。
Waffles at breakfast were yummy. Every staff member I interacted with was nice. Pool was clean and not too cold, and it was equipped for the differently abled.
Pictures did not look the same. When checking in they charged $10. All they said it was for the room. Room itself was fine… shower had globs of hair on the walls of the shower. Both on the side wall and under the shower head. Loud high pitch sound when the shower has water running through it. When checking out staff never ask how was my stay . I know it is a little thing but it would have been nice
The ceiling above our beds was flaking off and falling down. There were some unidentified substances spread all over the wall near the desk and chair.
Check in was terrible as the desk attendant was deaf and not helpful . Major truck repair active in the parking lot. Asked for dinner recommendation and the desk attendant had nothing to provide No hot water for the shower in the morning.
Friendly Staff but Not Very Clean/Comfy
It was fine for our purposes (needed a last minute place to stay on a holiday weekend!) and the staff was friendly. However, it didn't feel very clean (found a hair in the shower and the stairwell had trash all over). Plus, there were no actual curtains in our room (just sheer fabric and fake curtains that wouldn’t actually pull in front of the window). Maybe that would be ok in some cases, but our room looked directly at a HUGE bright light in the parking lot. Made it very difficult to fall asleep! Our kids enjoyed the indoor pool and the breakfast was fine (can’t complain if it’s free ha).
Family reunion…the hotel was very nice. Parking was very pricey and inconvenient.
The bathroom behind the toilet was not clean. But all and all the bed was comfortable. Shower was good.