酒店回复: Hello Paul, Thank you for sharing your feedback regarding your recent stay. We appreciate your observations about the conditions of the shower stall and bench cushions, as they help us maintain our standards. Please know that we take this type of feedback seriously and will pass along your comments to our housekeeping team for review. We hope you enjoyed other aspects of your visit and would consider staying with us again in the future. Your insights are valuable in enhancing the experience for all our guests.
1.0分
家庭亲子
原文
翻译提供方：Google
条件很差，很旧，破损，床没有整理好，很脏，马桶都坏了，不推荐。
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酒店回复: Hello MARCela, Agradecemos tus comentarios sobre tu experiencia. Valoramos las opiniones de nuestros huéspedes y lamentamos que tu estancia no cumpliera con tus expectativas. Tus observaciones nos sirven para mejorar y asegurarnos de que futuras estancias sean más agradables. Tomaremos en cuenta tus comentarios al revisar nuestras instalaciones y servicios. Gracias nuevamente por compartir tus inquietudes.
2.0分
其他
原文
翻译提供方：Google
蟑螂
我家有好几只蟑螂
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酒店回复: Hello raul,Lamentamos saber que tu experiencia no fue la esperada. Nuestro equipo se esfuerza por mantener los más altos estándares de limpieza y mantenimiento. Agradecemos que compartas tus preocupaciones, ya que esto nos ayuda a mejorar. Te invitamos a compartir tus comentarios directamente con la gerencia para que puedan ser atendidos adecuadamente y tomar medidas correspondientes. Apreciamos tu feedback y toda nuestra atención está en brindar una experiencia positiva a nuestros huéspedes.
1.0分
其他
原文
翻译提供方：Google
没有无线网络
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酒店回复: Hello julio, Thank you for sharing your feedback regarding the Wi-Fi during your stay. We strive to provide a seamless connectivity experience for all our guests. While we understand the inconvenience this may have caused, we encourage you to reach out to management directly for any further discussion on your experience. Your input is valuable in helping us improve our services.
5.0分
其他
原文
翻译提供方：Google
伟大的
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酒店回复: Hello Morales Lgm,Thank you for your positive feedback! We are thrilled to hear that you had an excellent stay with us. Our team strives to provide wonderful experiences for all our guests, and your satisfaction is our top priority. We hope to welcome you back in the future for another memorable visit.
3.0分
其他
原文
翻译提供方：Google
好的
1.0分
情侣出游
Bathtub was dirty.
A new tub needed.
Bathroom wall needs paint.
New front door needed.
Musky scent
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酒店回复: Hello Cristella,Thank you for your feedback regarding your recent stay. We take all guest comments seriously and will share your observations with the appropriate team members for review. Your insights are valuable in helping us to enhance our services and facilities. We appreciate your input and hope you will consider staying with us again in the future to experience any improvements made.
3.0分
其他
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Place is not bad but beds had burn marks and sheets had some kind or red stains. Not sure if blood or ketchup. Asked front desk for linens and they said they didnt have any
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酒店回复: Hello Luis,Thank you for sharing your feedback. We take cleanliness seriously and your experience is important to us. We will ensure that your concerns are addressed with the relevant team for future improvements. We hope that you consider staying with us again to experience a more comfortable environment. Your insight helps us to provide better service to our guests.
3.0分
家庭亲子
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The floor was dirty. My cousin let her little one walk around for a few minutes and his feet was very soiled when she picked him up. He couldn’t even walk around after that.
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酒店回复: Hello MARIA,Thank you for sharing your feedback. Cleanliness is a top priority for us, and we appreciate your input regarding the floor condition. Your experience is valuable, and we will certainly take note of it to help us improve our standards. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.
1.0分
其他
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Don't waste your money
I had to fight the door to get in and out of the room the microwave was missing the turntable and it was nasty the only thing clean was the toilet
The TV was broken as well
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酒店回复: Hello Patricia,Thank you for sharing your feedback. We take cleanliness and maintenance seriously, and it's concerning to hear about the issues you encountered during your stay. Your comments will be forwarded to the management team to ensure they are addressed. We appreciate your insights, and we hope your next experience with us will be more enjoyable and meet your expectations.
床还行，淋浴间有污渍。长凳上的垫子需要清洁，大部分靠背在框架后面，靠墙。我有照片
条件很差，很旧，破损，床没有整理好，很脏，马桶都坏了，不推荐。
蟑螂
我家有好几只蟑螂
没有无线网络
伟大的
好的
Bathtub was dirty.
A new tub needed.
Bathroom wall needs paint.
New front door needed.
Musky scent
Place is not bad but beds had burn marks and sheets had some kind or red stains. Not sure if blood or ketchup. Asked front desk for linens and they said they didnt have any
The floor was dirty. My cousin let her little one walk around for a few minutes and his feet was very soiled when she picked him up. He couldn’t even walk around after that.
Don't waste your money
I had to fight the door to get in and out of the room the microwave was missing the turntable and it was nasty the only thing clean was the toilet
The TV was broken as well