酒店回复: Hello Rafael,Agradecemos tu retroalimentación sobre tu experiencia en nuestro hotel. Tomamos en cuenta tus observaciones respecto a las áreas de mejora, como el baño, el servicio de comida y la accesibilidad, y las compartiremos con el equipo correspondiente. Nos alegra saber que, a pesar de estos puntos, consideras que el lugar tiene potencial. Esperamos que en el futuro puedas disfrutar de una estadía que cumpla completamente con tus expectativas.
1.0分
其他
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整晚都很吵。杂乱无章,床不舒服,灯光昏暗。我上次去那家酒店就去了。糟糕透了。
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酒店回复: Hello Juan,Lamentamos que tu experiencia no haya cumplido con tus expectativas. Tomamos en cuenta los comentarios sobre el ruido y las comodidades para seguir mejorando. Agradecemos tus observaciones sobre la iluminación y el estado de las camas. Esperamos que en el futuro consideres darnos otra oportunidad para ofrecerte una mejor estancia.
3.0分
其他
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翻译提供方:Google
床还行,淋浴间有污渍。长凳上的垫子需要清洁,大部分靠背在框架后面,靠墙。我有照片
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酒店回复: Hello Paul, Thank you for sharing your feedback regarding your recent stay. We appreciate your observations about the conditions of the shower stall and bench cushions, as they help us maintain our standards. Please know that we take this type of feedback seriously and will pass along your comments to our housekeeping team for review. We hope you enjoyed other aspects of your visit and would consider staying with us again in the future. Your insights are valuable in enhancing the experience for all our guests.
1.0分
家庭亲子
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条件很差,很旧,破损,床没有整理好,很脏,马桶都坏了,不推荐。
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酒店回复: Hello MARCela, Agradecemos tus comentarios sobre tu experiencia. Valoramos las opiniones de nuestros huéspedes y lamentamos que tu estancia no cumpliera con tus expectativas. Tus observaciones nos sirven para mejorar y asegurarnos de que futuras estancias sean más agradables. Tomaremos en cuenta tus comentarios al revisar nuestras instalaciones y servicios. Gracias nuevamente por compartir tus inquietudes.
2.0分
其他
原文
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蟑螂
我家有好几只蟑螂
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酒店回复: Hello raul,Lamentamos saber que tu experiencia no fue la esperada. Nuestro equipo se esfuerza por mantener los más altos estándares de limpieza y mantenimiento. Agradecemos que compartas tus preocupaciones, ya que esto nos ayuda a mejorar. Te invitamos a compartir tus comentarios directamente con la gerencia para que puedan ser atendidos adecuadamente y tomar medidas correspondientes. Apreciamos tu feedback y toda nuestra atención está en brindar una experiencia positiva a nuestros huéspedes.
1.0分
其他
原文
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没有无线网络
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酒店回复: Hello julio, Thank you for sharing your feedback regarding the Wi-Fi during your stay. We strive to provide a seamless connectivity experience for all our guests. While we understand the inconvenience this may have caused, we encourage you to reach out to management directly for any further discussion on your experience. Your input is valuable in helping us improve our services.
5.0分
其他
原文
翻译提供方:Google
伟大的
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酒店回复: Hello Morales Lgm,Thank you for your positive feedback! We are thrilled to hear that you had an excellent stay with us. Our team strives to provide wonderful experiences for all our guests, and your satisfaction is our top priority. We hope to welcome you back in the future for another memorable visit.
1.0分
其他
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The room was in terrible shape. None of the lights worked and the smell was tolerable it indecent. The other occupants were suspicious and no security was on site. This was a horrible experience and will look elsewhere for my next stay. The clerk was convenient but unaware and expected much more for a hotel that is located in a nice area.
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酒店回复: Hello Xavier,Thank you for sharing your feedback. We are sorry to hear that your stay did not meet your expectations and that you experienced issues with the room and the level of service. Your comments regarding the condition of the room and the presence of security have been noted and will be addressed with the relevant teams. We appreciate your input as it helps us improve future guest experiences. Your comfort and satisfaction are important to us, and we hope you will consider us again in the future.
1.0分
商务出差
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worst motel I jave evsr seen we didn't even stay there after we walking the room it was nasty all around and immediately started looking looking for another place to stay. this place is unsafe to stay Do Not Stay Here!!
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酒店回复: Hello Enrique,We appreciate you taking the time to share your feedback. It’s concerning to hear about your experience, as we strive to maintain a clean and safe environment for our guests. We take your comments seriously and will ensure they are relayed to the appropriate team for review. We hope you found more suitable accommodations for your stay.
1.0分
其他
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DO NOT STAY HERE!!!! YOU WILL ABSOLUTELY FEEL LIKE YOU'D BECOME A VICTIM OF TRAFFICKING. THIS MOTEL IS NOT KEPT AT ALL! peepholes in the walls,floded bathrooms, floorboards are peeling up, bags over the smoke detectors, the door was kicked in previously. It is NOTHING like they advertised. Please dont book here. Made my trip horrible and caused much stress!!
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酒店回复: Hello Abrielle,Thank you for sharing your experience. We take guest feedback seriously and are committed to maintaining high standards. Your concerns regarding the condition of the facilities are noted, and we encourage you to reach out to management directly with specific details. We appreciate you bringing this to our attention and hope that your future travels are more enjoyable.
这个地方不错,但还有改进的空间。他们需要改进一些方面,比如卫生间、餐饮服务和无障碍设施。
整晚都很吵。杂乱无章,床不舒服,灯光昏暗。我上次去那家酒店就去了。糟糕透了。
床还行,淋浴间有污渍。长凳上的垫子需要清洁,大部分靠背在框架后面,靠墙。我有照片
条件很差,很旧,破损,床没有整理好,很脏,马桶都坏了,不推荐。
蟑螂
我家有好几只蟑螂
没有无线网络
伟大的
The room was in terrible shape. None of the lights worked and the smell was tolerable it indecent. The other occupants were suspicious and no security was on site. This was a horrible experience and will look elsewhere for my next stay. The clerk was convenient but unaware and expected much more for a hotel that is located in a nice area.
worst motel I jave evsr seen we didn't even stay there after we walking the room it was nasty all around and immediately started looking looking for another place to stay. this place is unsafe to stay Do Not Stay Here!!
DO NOT STAY HERE!!!! YOU WILL ABSOLUTELY FEEL LIKE YOU'D BECOME A VICTIM OF TRAFFICKING. THIS MOTEL IS NOT KEPT AT ALL! peepholes in the walls,floded bathrooms, floorboards are peeling up, bags over the smoke detectors, the door was kicked in previously. It is NOTHING like they advertised. Please dont book here. Made my trip horrible and caused much stress!!