我一直很喜欢AmericInn酒店。这是我们第一次入住这个分店。我们的国王套房(King Studio Suite)空间非常充足,足够我们一家四口住。唯一的缺点是泳池的儿童区比我们预期的要深一些。对我们大一点的孩子(4岁)来说没问题,但对于更小的孩子或身高较矮的孩子来说,就不是那么理想了。
点评来源 Trip.com
4.0分
特大床一室公寓套房-禁烟
朋友出游
不错,还可以
3.0分
其他
原文
翻译提供方:Google
没有意见
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酒店回复: Thank you for taking the time to share your rating. We regret that your experience was only a 6 out of 10, as we always aim to deliver a stay that feels comfortable and welcoming. Your feedback helps us identify areas where we can improve, and we are reviewing your comments with our team to ensure a better guest experience moving forward. We truly appreciate your input and hope you will give us another opportunity to provide you with a more enjoyable visit in the future.
5.0分
其他
Front desk staff were kind and helpful. The rooms were very nice
We will stay again when.we.are.in.town.
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酒店回复: Dear Debra, Thank you so much for your feedback! We’re glad to hear our front desk team was kind and helpful and that you enjoyed the room. We appreciate you choosing to stay with us, and we look forward to welcoming you back the next time you’re in town!
4.0分
家庭亲子
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We had a nice stay at the hotel. The staff were nice and helpful. The property and the room we stayed is well kept and clean at all times. It was a little dated for sure and subpar breakfast options but otherwise, we had a good stay.
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酒店回复: Thank you so much for the wonderful feedback! We’re glad to hear you enjoyed our attentive staff, well-kept property, and the pool, and that you found us reasonably priced for the Fargo area — we truly appreciate it.We’re also happy to know the street parking worked out for your semi. If you ever need assistance with parking in the future, just let us know and we’ll be glad to help.Thanks again for staying with us, and we hope to welcome you back soon!
5.0分
其他
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Excellent breakfast!
We stay at many hotels when traveling for business. This one was one of the best!
Very clean and the staff pleasant.
We’ll definitely stay here again!!
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酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed our breakfast and found everything clean and welcoming. It’s great to know we stood out among your business travels. We look forward to seeing you again on your next visit!
3.0分
家庭亲子
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Room was nice and spacious. I liked the upgrade to the king suite! Pool was nice when there wasn’t rambunctious kids. The breakfast is lacking. The muffins were mushy. I appreciated the front desk handling the crazy noise from children. Overall it’s was a great stay!
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酒店回复: Thank you so much for sharing your feedback! We’re glad to hear you enjoyed your upgraded king suite and had a comfortable stay with us. We appreciate your kind words about our front desk team and are happy we could help ensure a peaceful environment. We’re sorry to hear the breakfast didn’t meet your expectations and will share your comments with our team for improvement. We hope to welcome you back again soon!
4.0分
商务出差
Staff was very professional and courteous. A bit outdated & in need of cosmetic attention.
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酒店回复: Thank you so much for your feedback. We’re glad to hear our staff made a positive impression with their professionalism and courtesy. We also appreciate your comments regarding the cosmetic updates — we understand this is important, and our team is actively working on improvements to enhance the overall guest experience.We hope to welcome you back again soon
3.0分
情侣出游
Requested additional towels but they were not delivered. Shower body soap container was empty and the bathroom sink was clogged.
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酒店回复: Thank you for sharing your feedback and for taking the time to rate your stay. I sincerely apologize for the inconveniences you experienced with the missing towels, empty shower soap container, and clogged sink. This is certainly not the experience we strive to provide, and your comments have been shared with our housekeeping and maintenance teams to ensure these issues are addressed promptly. We truly value your honesty, as it helps us make meaningful improvements. Thank you again for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.
2.0分
其他
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Stay for surgery
Stayed the night for surgery in the early morning. Limited breakfast and they put a $50 charge on my card which wasn't authorized. Stay somewhere else if you would like a bigger pool also.
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酒店回复: Thank you for sharing your feedback. We’re glad you chose to stay with us and hope your surgery went smoothly. The $50 hold on your card is only for incidentals and is automatically released upon checkout. We apologize for any confusion this may have caused. We also appreciate your comments about breakfast and the pool, as we’re always looking for ways to improve our guest experience.
我一直很喜欢AmericInn酒店。这是我们第一次入住这个分店。我们的国王套房(King Studio Suite)空间非常充足,足够我们一家四口住。唯一的缺点是泳池的儿童区比我们预期的要深一些。对我们大一点的孩子(4岁)来说没问题,但对于更小的孩子或身高较矮的孩子来说,就不是那么理想了。
不错,还可以
没有意见
Front desk staff were kind and helpful. The rooms were very nice
We will stay again when.we.are.in.town.
We had a nice stay at the hotel. The staff were nice and helpful. The property and the room we stayed is well kept and clean at all times. It was a little dated for sure and subpar breakfast options but otherwise, we had a good stay.
Excellent breakfast!
We stay at many hotels when traveling for business. This one was one of the best!
Very clean and the staff pleasant.
We’ll definitely stay here again!!
Room was nice and spacious. I liked the upgrade to the king suite! Pool was nice when there wasn’t rambunctious kids. The breakfast is lacking. The muffins were mushy. I appreciated the front desk handling the crazy noise from children. Overall it’s was a great stay!
Staff was very professional and courteous. A bit outdated & in need of cosmetic attention.
Requested additional towels but they were not delivered. Shower body soap container was empty and the bathroom sink was clogged.
Stay for surgery
Stayed the night for surgery in the early morning. Limited breakfast and they put a $50 charge on my card which wasn't authorized. Stay somewhere else if you would like a bigger pool also.