酒店回复: Hi Mary, Thank you so much for your thoughtful review—it truly means a lot to our team. We’re thrilled to hear that the spacious room with the double bunk beds worked perfectly for your family’s needs and gave everyone a bit of their own space—something we know makes all the difference when traveling with children. It’s great to know the table and breakfast options added to the convenience of your stay. Your kind words affirm the care we put into designing a comfortable, family-friendly experience, and we're so glad it resonated with you.
酒店回复: Dear Annette,We’re very sorry to hear that your stay did not meet your expectations. Please know that our goal is always to create a welcoming environment for all guests, including families. We understand your frustration regarding the misunderstanding and the communication about room use. While we do have microwaves and refrigerators for convenience, we also have to balance safety and quiet hours for all guests, especially when gatherings grow large.We regret that this led to an uncomfortable experience for you and your family. Your feedback will be shared with the team so we can handle similar situations with more clarity and care in the future. Thank you again for your comments, and we wish you all the best in your future travels.
酒店回复: Dear Leah,Thank you for your wonderful feedback! We’re so glad to hear that our front desk team was polite and helpful during your stay. We understand how important a peaceful night’s sleep is, and we appreciate your patience regarding the noise from the room above.It’s great to know that our staff was able to assist you in resolving the issue so you could get some rest. Your experience is invaluable to us, and we will continue to work on ensuring a comfortable environment for all our guests.We hope to have the pleasure of serving you again in the future!
酒店回复: Dear Renu,Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay so much that you decided to extend it—that's one of the best compliments we could receive. It's great to know you found the room comfortable and well-equipped, and that our team made a positive impression with their professionalism and friendliness.Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back again soon!
酒店回复: Dear Michael,We apologize for the inconvenience caused by the construction and lack of notice about the entrance closure. We understand how frustrating it must have been, especially if you're unfamiliar with the area. Your feedback has been shared with our team so we can improve communication moving forward. Thank you for bringing this to our attention—we truly value your input and hope for the chance to make it right on a future visit.
5.0分
家庭亲子
原文
翻译提供方:Google
床很舒服,很干净,早餐也很棒。
前台的Nicki是最棒的,她总是面带微笑,很有礼貌,而且非常乐于助人。
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酒店回复: Dear BobbiThank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay—from our comfy beds and clean rooms to the great breakfast. It's always our goal to make guests feel right at home.A special thanks for recognizing Nicki at the front desk—she’ll be delighted to hear your kind words. We’re lucky to have her as part of our team, and it’s great to know she made such a positive impression on your visit.We truly appreciate your feedback and look forward to welcoming you back for another great stay soon!
我一直很喜欢AmericInn酒店。这是我们第一次入住这个分店。我们的国王套房(King Studio Suite)空间非常充足,足够我们一家四口住。唯一的缺点是泳池的儿童区比我们预期的要深一些。对我们大一点的孩子(4岁)来说没问题,但对于更小的孩子或身高较矮的孩子来说,就不是那么理想了。
不错,还可以
入住手续很便捷,工作人员专业友好。我们特别喜欢这间带双层床的大房间。带三个孩子出行更方便,孩子们也很乐意单独住一间房,而大人们则有自己的空间。房间里还有一张餐桌,这点很贴心。早餐虽然只是酒店的标准,但完全满足了我们的需求。我强烈推荐。
过得糟透了。被指责开派对。其实我并没有,因为我家里人多,想去拜访。他们说房间里不能吃东西。明明房间里有微波炉和冰箱,为什么不允许带食物?我让孩子们在泳池里游了一会儿,等大家都玩累了就去了。我们当天晚上9点半左右就离开了。住在那里感觉不太舒服,所以就离开了。以后再也不会住这里了!
干净安静,允许携带宠物。需要维修。
工作人员很友好。房间很干净,但状况不佳。装修简陋,维修粗糙,房间多处损坏。淋浴几乎没有出水。他们允许携带宠物,而且设施整体很安静。宠物区很不错,还设有宠物站,方便宠物上厕所。
前台非常有礼貌,也很乐于助人。我们住在二楼,楼上的房间非常吵,我感觉里面有很多孩子。我不得不在安静时段之后给前台打了两次电话,但他们最终处理了,让我们可以睡一会儿。
当地泳池住宿
工作人员友好热情。早餐桌很粘,早餐时没有保持清洁。泳池区域还可以。热水浴缸的水看起来很脏。醒来发现前一天晚上掉在地上的薯片上爬满了蚂蚁。
非常漂亮漂亮的酒店,工作人员非常专业友好,房间宽敞,设施齐全,床也很舒服。我们本来只打算住一晚,但决定延长住宿时间。绝对推荐给大家。
主街入口因施工关闭了。入住前打电话预订时,酒店没有告知我。我花了半个小时才找到小路。好吧,你了解这个区域,但我不了解。
床很舒服,很干净,早餐也很棒。
前台的Nicki是最棒的,她总是面带微笑,很有礼貌,而且非常乐于助人。