酒店回复: Estimado huésped:Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en el Red Roof Inn Tucson North - Marana. Agradecemos sinceramente sus comentarios y nos complace saber que tuvo una excelente experiencia con nosotros, especialmente que haya mencionado el ambiente tranquilo, a pesar de nuestra proximidad a la autopista. Nos complace saber que tuvo una estancia agradable y que nuestra ubicación se adaptó a sus necesidades.En Red Roof, esperamos seguir brindándole excelentes experiencias. Gracias nuevamente por su reseña. Esperamos verlo pronto, si sus viajes lo traen de regreso a nuestra zona.Atentamente,ZyGerencia de Red RoofEspecialista en RediResponse
5.0分
其他
原文
翻译提供方：Google
位置优越
房间干净、宽敞、安静
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酒店回复: Estimado huésped,Gracias por tomarse el tiempo para compartir su experiencia en Red Roof Inn Tucson North - Marana. Nos complace que nuestra ubicación le haya resultado conveniente y que haya apreciado la limpieza, la amplitud y la tranquilidad de su habitación. Nos alegra saber que estos aspectos contribuyeron positivamente a su experiencia.Saber que logramos que su estancia fuera placentera es una gran satisfacción para todo nuestro equipo. Gracias por elegir Red Roof. Esperamos darle la bienvenida de nuevo a nuestro hotel pronto para que disfrute de otra estancia placentera.Atentamente,ViktorGerencia de Red RoofEspecialista en RediResponse
3.0分
其他
Room was clean. Notice floor needed mopping. Pillows were super flat. Bed was somewhat comfortable. Shops, gas station nearby. Best part close to son’s home.
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Tucson North - Marana. It's wonderful to hear you found the room clean and enjoyed the convenience of our location. However, we are sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the possible condition of the pillow and the floor you described.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. We appreciate you for sharing your concerns and we hope that you will give us the opportunity to provide you with a better stay the next time you re in the area.Very truly yours,ZinniaRed Roof ManagementRediResponse Specialist
1.0分
商务出差
It was a lot of noise and they were a lot of banging in the wall, I couldn't sleep so I left at early like 5:30
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Tucson North - Marana. We are disheartened to hear that your stay fell short of your expectations due to the noise you detailed. Please accept our sincerest apologies.We aim to provide you with an exceptional experience at Red Roof. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.Sincerely,HannahRed Roof Management RediResponse Specialist
4.0分
其他
Decent hotel but don't expect a five star hotel. Hotel is a little worn, but the staff were excellent
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tucson North - Marana. We are glad to hear that you found our staff to be excellent. We strive to provide outstanding service and are pleased that this aspect of your stay was positive. We will continue to work towards improving the hotel's overall condition.We hope to continue to provide great experiences for you here at Red Roof. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,ReysheRed Roof Management RediResponse Specialist
3.0分
商务出差
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Staff was great, friendly and helpful! It’s just too bad the beds are not very comfortable. You might just need new mattresses, but my back was stiff after sleeping on the ones you have. Not good!
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酒店回复: Hello Hotel Guest,Thank you for taking the time to share your experience at Red Roof Inn Tucson North - Marana. I'm glad you found our staff friendly and helpful. We aim to provide excellent service. I regret to hear the bed's comfort was unsatisfactory and caused you discomfort. Guest comfort is our top priority, and I apologize for not meeting your expectations in this regard. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope to have an opportunity to see you again in your future travels.Sincerely, ShennaRed Roof Management RediResponse Specialist
3.0分
家庭亲子
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The door was not working correctly. The key had to be reconfigured.
The lobby had a smell to it.
We could hear the neighbor’s conversation and tv.
The springs from the mattress keept making a sound when we sat or stand up from there.
The window was not clean, it even had a “wash me” sign written.
Overall the beds and bathroom looked clean.
But the room and the bathroom was clean.
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酒店回复: Dear Valued Guest,We appreciate you taking the time to share your experience at Red Roof Inn Tucson North - Marana. It's good to know that the beds and bathroom met your cleanliness standards. However, we regret to learn about the state of the door, key, and the noise level you mentioned. I'll pass this feedback on to the management to ensure that your concerns are addressed. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better experience in the future.Sincerely,ShennaRed Roof ManagementRediResponse Specialist
酒店位置出行方便，设施比较完善、价位比较周围相似酒店略为实惠
我很喜欢这个地方，价格和提供的服务相符。
非常好，干净。宽敞。
不错的酒店
不错的酒店，虽然靠近高速公路，但环境安静
位置优越
房间干净、宽敞、安静
Room was clean. Notice floor needed mopping. Pillows were super flat. Bed was somewhat comfortable. Shops, gas station nearby. Best part close to son’s home.
It was a lot of noise and they were a lot of banging in the wall, I couldn't sleep so I left at early like 5:30
Decent hotel but don't expect a five star hotel. Hotel is a little worn, but the staff were excellent
Staff was great, friendly and helpful! It’s just too bad the beds are not very comfortable. You might just need new mattresses, but my back was stiff after sleeping on the ones you have. Not good!
The door was not working correctly. The key had to be reconfigured.
The lobby had a smell to it.
We could hear the neighbor’s conversation and tv.
The springs from the mattress keept making a sound when we sat or stand up from there.
The window was not clean, it even had a “wash me” sign written.
Overall the beds and bathroom looked clean.
But the room and the bathroom was clean.