酒店回复: Estimado huésped:Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en el Red Roof Inn Tucson North - Marana. Agradecemos sinceramente sus comentarios y nos complace saber que tuvo una excelente experiencia con nosotros, especialmente que haya mencionado el ambiente tranquilo, a pesar de nuestra proximidad a la autopista. Nos complace saber que tuvo una estancia agradable y que nuestra ubicación se adaptó a sus necesidades.En Red Roof, esperamos seguir brindándole excelentes experiencias. Gracias nuevamente por su reseña. Esperamos verlo pronto, si sus viajes lo traen de regreso a nuestra zona.Atentamente,ZyGerencia de Red RoofEspecialista en RediResponse
5.0分
其他
原文
翻译提供方：Google
位置优越
房间干净、宽敞、安静
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酒店回复: Estimado huésped,Gracias por tomarse el tiempo para compartir su experiencia en Red Roof Inn Tucson North - Marana. Nos complace que nuestra ubicación le haya resultado conveniente y que haya apreciado la limpieza, la amplitud y la tranquilidad de su habitación. Nos alegra saber que estos aspectos contribuyeron positivamente a su experiencia.Saber que logramos que su estancia fuera placentera es una gran satisfacción para todo nuestro equipo. Gracias por elegir Red Roof. Esperamos darle la bienvenida de nuevo a nuestro hotel pronto para que disfrute de otra estancia placentera.Atentamente,ViktorGerencia de Red RoofEspecialista en RediResponse
1.0分
其他
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Think twice before booking here
There’s a good amount of parking. Bed was a little uncomfortable. The man working in the front on our first night was a little rude. Our room had a microwave (and fridge) so that’s a good add on. However, they only gave us 2 flat pillows on each bed. I asked for extra and they said they had none.
Also, they took the refundable deposit out of my account (which never happened in my previous hotel stays) and it’s been 96 hours since we checked out. They still haven’t processed my refundable deposit. I messaged the property and no response.
酒店回复: Hello, Please check with your bank as we have refunded the deposit
5.0分
情侣出游
LAUNDRY NOT WORKING,
NEED TO HAVE COINS FOR GUESTS LAUNDRY
NEED BIG CUPS FOR COFEE & JUICE
PET AREA NEEDS CLEANSING
酒店回复: We hope to see you again soon!
5.0分
其他
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Very clean & spacious room with king bed and all srandard amenities. No breakfast needed! The bed had the perfect firmness for an adult couple.
However: I had the "world's worst cup of coffee" at the front lobby. What was the CR*P?
The room's little coffee bags and primitive maker was way better. But, the disposable coffee bag inserts wouldn't fit the maker until I used scissors to cut and make fit.
Replace those inserts with the right size, pl.
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酒店回复: Dear Respected Traveler, Thank you for taking the time to share your feedback about your experience at the Red Roof Inn Tucson North - Maran. It's great to hear you enjoyed the clean and spacious room with the king bed and standard amenities. We're especially happy the bed's firmness was ideal for you both. I'm really sorry about the bad coffee experience and the trouble with the coffee bag inserts. We'll work hard to make sure both are improved for our future guests.Your comments are deeply appreciated, and we maintain our unwavering commitment to ensuring superior hospitality for every guest at Red Roof. We anticipate the pleasure of accommodating you once more for another satisfactory stay.Sincerely,JohnRed Roof Management RediResponse Specialist
4.0分
其他
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Excellent staff, very friendly and knowledgeable. I was from out of town and they told me where good restaurants were what to do it was very nice of them. the front desk crew they’re great.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tucson North - Marana. It’s wonderful to hear you had such a positive experience with our staff! We are so pleased that their friendliness and knowledge enhanced your visit, especially being from out of town. Knowing they could assist you with restaurant recommendations and activities is exactly the service we aim for. We hope to continue to provide great experiences for you. Thank you again for your kind words. Red Roof and I would love to provide you with another comfortable stay in the future.Sincerely,DevineRed Roof ManagementRediResponse Specialist
5.0分
商务出差
Receptionist was extremely kind, helped me with a serious issue and was professional and welcoming.
Give that lady a vonus!
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tucson North - Marana. We are delighted to hear about your positive experience with our receptionist. It's wonderful to know that she was able to assist you with your issue in a professional and welcoming manner.We hope to continue to provide great experiences for you. Thank you for choosing Red Roof. We hope to see you again soon.Sincerely,ReyRed Roof ManagementRediResponse Specialist
酒店位置出行方便，设施比较完善、价位比较周围相似酒店略为实惠
我很喜欢这个地方，价格和提供的服务相符。
非常好，干净。宽敞。
不错的酒店
不错的酒店，虽然靠近高速公路，但环境安静
位置优越
房间干净、宽敞、安静
Think twice before booking here
There’s a good amount of parking. Bed was a little uncomfortable. The man working in the front on our first night was a little rude. Our room had a microwave (and fridge) so that’s a good add on. However, they only gave us 2 flat pillows on each bed. I asked for extra and they said they had none.
Also, they took the refundable deposit out of my account (which never happened in my previous hotel stays) and it’s been 96 hours since we checked out. They still haven’t processed my refundable deposit. I messaged the property and no response.
LAUNDRY NOT WORKING,
NEED TO HAVE COINS FOR GUESTS LAUNDRY
NEED BIG CUPS FOR COFEE & JUICE
PET AREA NEEDS CLEANSING
Very clean & spacious room with king bed and all srandard amenities. No breakfast needed! The bed had the perfect firmness for an adult couple.
However: I had the "world's worst cup of coffee" at the front lobby. What was the CR*P?
The room's little coffee bags and primitive maker was way better. But, the disposable coffee bag inserts wouldn't fit the maker until I used scissors to cut and make fit.
Replace those inserts with the right size, pl.
Excellent staff, very friendly and knowledgeable. I was from out of town and they told me where good restaurants were what to do it was very nice of them. the front desk crew they’re great.
Receptionist was extremely kind, helped me with a serious issue and was professional and welcoming.
Give that lady a vonus!