酒店回复: Dear Qingxin, We are happy you had a lovely stay at DoubleTree by Hilton Hotel Laurel! Thank you for sharing your review with us. We look forward to hosting you again soon for an even more wonderful experience.Sincerely,Natacha LynDirector of Rooms
5.0分
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翻译提供方:Google
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4.0分
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Breakfast is not free. Probably why it was good. Did not have any warm cookies as advertised :( Could have been cleaner. Overall, stay was pleasant
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酒店回复: Dear Guest,We're glad to hear your stay at DoubleTree by Hilton Hotel Laurel was pleasant and that you enjoyed our breakfast offerings. We apologize for the absence of our signature warm cookies during your visit; we understand how much our guests look forward to them. Your feedback on cleanliness is valuable, and we'll use it to enhance our service standards. We hope to welcome you back for an even better experience on your next visit!Yours in Hospitality,Natacha LynDirector of Rooms
4.0分
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Room wasbgood .staff was great. There need3d to be mire fluidity with the breakgast crew, as ut was hard to understand the procedure after waiting 15 minute to order
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酒店回复: Dear Guest,It is wonderful to hear that your room was satisfactory and that our staff was great during your stay at DoubleTree by Hilton Hotel Laurel!We certainly appreciate you sharing your experience regarding the flow and procedure of the breakfast service. We understand that waiting for breakfast is an inconvenience and we appreciate you being so patient. Thank you for your valuable feedback, as it helps us understand where we can improve our operations. We hope to welcome you back again soon!Yours in Hospitality,Natacha LynDirector of Rooms
好地方
还行吧。但是房间应该翻新了。有漏水现象,马桶也不好用,冲水很差劲。服务还可以,但没有服务意识。
我可以提前入住,交了25美元押金,还拿到了新鲜出炉的曲奇!酒店没有游泳池,而且很旧,需要大修。空调很给力!旁边La Curva餐厅的食物很棒,新鲜又美味,你还可以用房间号把餐费记到房账上。
服务一流,管理到位。
房间又好又干净。员工都非常友好和乐于助人!酒店设施也不错,包括里面的墨西哥餐厅,食物非常美味。
住一晚的好选择!
就是一家正常的快捷酒店,没有更好也没有更坏。
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Breakfast is not free. Probably why it was good. Did not have any warm cookies as advertised :( Could have been cleaner. Overall, stay was pleasant
Room wasbgood .staff was great. There need3d to be mire fluidity with the breakgast crew, as ut was hard to understand the procedure after waiting 15 minute to order