酒店回复: Dear Valued Guest,Thank you very much for your perfect rating and for sharing your thoughtful feedback about your recent stay at Novotel Chiangmai Nimman Journeyhub.We are delighted to hear that you appreciated our convenient yet peaceful location, as well as the excellent service provided by our team. Your kind words about the overall refinement of the hotel truly mean a lot to us.Regarding the mattress comfort and the single bed size, please allow us to share that our bedding specifications follow the brand standards. We understand that mattress preference and bed size can vary from person to person, and we truly value your feedback as it helps us better understand our guests’ expectations.We look forward to welcoming you back for another pleasant stay in the future.Warm regards,Boondarik W.Operations ExecutiveNovotel Chiangmai Nimman Journeyhub

酒店回复: Dear Valued Guest,Thank you very much for sharing your experience following your stay at Novotel Chiangmai Nimman Journeyhub.We are delighted to hear that you enjoyed our convenient location near Nimman Road and appreciated the excellent service from our front desk and parking team. Your kind words will be shared with our staff, as they are always motivated by such feedback.We sincerely hope to welcome you and your family back to Chiang Mai for another enjoyable stay.Warm regards,Boondarik W.Operations ExecutiveNovotel Chiangmai Nimman Journeyhub

酒店回复: Dear Khun Xindixindi,Thank you very much for taking the time to share your detailed feedback and for your positive comments about your stay with us. We are delighted to hear that you enjoyed our convenient location on Nimman Road, close to Maya Lifestyle Shopping Center, Nimman One, and the variety of restaurants and shopping options nearby.We also appreciate your comments regarding cleanliness, room comfort, and amenities. Your note about the shower filter, water quality, and pillow preference has been shared with our team, and we encourage guests to contact the Front Office or Housekeeping team for any specific pillow or comfort needs—they will be happy to assist.Regarding the swimming pool, environment, and airplane noise, we are glad you found the pool enjoyable and the location relatively quiet. For any noise concerns, our Front Desk can provide earplugs upon request to ensure a more restful stay.We truly value your feedback, as it helps us improve our services and guest experience. We hope to have the pleasure of welcoming you back to Novotel Chiangmai Nimman Journeyhub in the near future for an even more comfortable stay.Warm regards,Boondarik W.Operations ExecutiveNovotel Chiangmai Nimman Journeyhub

酒店回复: Dear Khun Hellokitty01,Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed our convenient location, comfortable room, and cleanliness during your stay.We also appreciate your kind words about our bellboy. I will be sure to pass on your thanks to the Heartist—they will be very happy to know their assistance made your stay easier and more enjoyable.We hope to welcome you back to Novotel Chiangmai Nimman Journeyhub on your next visit to Chiang Mai.Warm regards,Boondarik W.Operations ExecutiveNovotel Chiangmai Nimman Journeyhub

酒店回复: Dear Valued guest,Thank you very much for taking the time to share such a wonderful review. We are truly delighted to hear that you enjoyed your stay with us at Novotel Chiangmai Nimman Journeyhub.It is great to know that our location, just a short walk from Nimman Road and MAYA Shopping Mall, added convenience to your trip. We are also glad that you appreciated the relaxing Southeast Asian ambiance and the cleanliness and comfort of our rooms.Your compliments about our breakfast mean a lot to the team—especially knowing that the flavors, presentation, and atmosphere made your morning experience enjoyable.We are thrilled that your stay exceeded expectations and that you found great value and comfort with us. Your kind recommendation is truly appreciated, and it motivates our team to continue delivering memorable stays for all our guests.We look forward to welcoming you back to Chiang Mai again soon.Warm regards,Boondarik W.Operations ExecutiveNovotel Chiangmai Nimman Journeyhub

酒店回复: Dear Cibalaozaobingfen,Thank you very much for staying with us at Novotel Chiangmai Nimman Journeyhub and for taking the time to share your detailed feedback.We’re pleased to hear that you found the room clean and quiet, and that our soft mattress provided you with a comfortable rest. It’s also great to know you appreciated our convenient location near Maya and the friendly service from our front desk team.We understand your comments regarding room size and value, and we truly appreciate your honest comparison. Feedback like yours is important as it helps us continue to improve and better meet the expectations of our guests.We’re happy to know that, overall, you were satisfied with your stay and that you enjoyed exploring the charm of Chiang Mai. We would be delighted to welcome you back again in the future!Warm regards,Boondarik W.Operations ExecutiveNovotel Chiangmai Nimman Journeyhub

酒店回复: 尊敬的 Diidea， 非常感谢您抽出时间与我们分享您的反馈。 为了更有效地帮助您解决有关房间状况和清洁度的问题，我们恳请您提供一些有关您预订的更多信息。目前，我们无法在系统中找到与您提供的信息相符的预订。为了帮助我们彻底调查此事，请您提供您的预订确认号、确切的入住日期或您入住的房间号。 收集这些信息将使我们能够详细评估您的体验，并采取适当的措施，确保及时解决此类问题。 您的反馈对我们至关重要，因为它有助于我们维护和提升酒店的标准，为所有客人提供服务。 我们非常感谢您的合作，并期待您的回复。如果您有任何其他问题或需要进一步的帮助，请随时与我们联系。我们致力于解决此问题，让您满意，并希望有机会在未来以更好的体验再次欢迎您。 此致， 纳库尔·古普塔 总经理 清迈宁曼路枢纽诺富特酒店

酒店回复: 尊敬的 Ashu_Jha： 非常感谢您给予的精彩评价和赞美！我们很高兴您在清迈诺富特宁曼路枢纽酒店度过了愉快的时光。 很高兴我们友好的团队、高效的服务和轻松的氛围让您拥有愉快的入住体验。您的推荐对我们意义重大，我们衷心感谢您的支持。 期待您的再次光临！ 此致， Boondarik W. 运营主管 清迈诺富特宁曼路枢纽酒店

酒店回复: Dear Guest,Thank you very much for taking the time to share your positive feedback. We’re delighted to hear that you found our hotel to be cost-effective and conveniently located within walking distance of MAYA Shopping Center and Nimman Road.It’s wonderful to know that you enjoyed our extensive breakfast selection and made use of our gym and swimming pool facilities, which we aim to provide for all fitness enthusiasts and guests seeking relaxation.Your kind words encourage us to continue delivering excellent service and amenities. We look forward to welcoming you back for another memorable stay at Novotel Chiangmai Nimman Journeyhub!Best regards,Boondarik W.Operation ExecutiveNovotel Chiangmai Nimman Journeyhub