酒店回复: Nos gustaria disculparnos por las inconveniencias que le pudimos haber causado y nos gustaria asegurarle que estamos constantemente tratando de mejorar nuestros servicios. Muchas gracias por quedarse con nosotros en Motel 6, Sacramento - Downtown!
4.0分
情侣出游
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翻译提供方:Google
好的
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酒店回复: We appreciate your feedback and we thank you for choosing to stay with us at Motel 6, Sacramento - Downtown!
3.0分
朋友出游
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Motel was close to our concert venue but we did not feel safe walking there. That said, Uber ride was very inexpensive to and from Harlows. No YouTube option on the TV in our room but not a big deal since the room was really cheap. The staff, especially Angelica at the front desk, was very kind and helpful.
酒店回复: Thank You for visiting Motel 6
1.0分
其他
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I was scared the whole night and when I left to get foo my daughter called me crying saying she saw a roach in the restroom. The next morning I gave my mother a shower and didn't realize the shower chair wasn't ever until she started to slide to the floor. My mother had a stroke a few years ago and couldn't hold stop herself from slipping. I had to call a friend to come help me get her out the shower. I have pictures and videos and currently looking for a lawyer due to this horrible experience. Not to mention they still haven't gave my deposit back
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酒店回复: Hi Jamese, Thank you for your rating. We regret to see that your experience fell far short of expectations. Guest feedback is important for us to identify where improvements are most needed. We are taking this as an opportunity to review and enhance our services. We hope to welcome you again soon. Sarah Jacobs #Team6
2.0分
情侣出游
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paid ahead of time but on arrival they had to pre authorize a $50 deposit on my credit card that they said wouldn’t be charged. It was pending a couple days and now they charged my account
mentally unstable neighbor screaming at invisible people at 1am, lots of other minor disturbances, got fed up and checked out while it was still dark
furniture missing cushions
wifi wouldnt work
酒店回复: Thank you for staying at Motel 6
2.0分
其他
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We stayed here because it was near the Aftershock music festival. The room was the worst motel 6 ever. Drapes torn to where people could see into your room. The sheets had many, and I mean many burn holes in them. The bath towels were paper thin and the houskeeping people had very nasty attitudes. The motel was oversold and there not enough parking avaliable. On the positive side, the aircon worked well, the tv had good channel selection, there was a pancake house directly across the street and there was a dedicated pet area with bags.
酒店回复: Thank you for staying at Motel 6
3.0分
其他
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Staff at this location need to have a little better customer service staff at this location were more worried about their cell phones, then welcoming customers. The room was very dusty, and the floors were very, very, very dirty half mid swept and definitely not mopped walked around barefoot. My feet turned really dark at the bottom. I’ve stayed at other motel six and definitely. This one would be the worst.
一家普通的酒店,不适合休闲度假。
似乎越去越好。只要你别期待它有多高级,就会觉得不错。
就和大多数经济型酒店一样!
太糟糕了,无论如何我都不推荐它。
好的
Motel was close to our concert venue but we did not feel safe walking there. That said, Uber ride was very inexpensive to and from Harlows. No YouTube option on the TV in our room but not a big deal since the room was really cheap. The staff, especially Angelica at the front desk, was very kind and helpful.
I was scared the whole night and when I left to get foo my daughter called me crying saying she saw a roach in the restroom. The next morning I gave my mother a shower and didn't realize the shower chair wasn't ever until she started to slide to the floor. My mother had a stroke a few years ago and couldn't hold stop herself from slipping. I had to call a friend to come help me get her out the shower. I have pictures and videos and currently looking for a lawyer due to this horrible experience. Not to mention they still haven't gave my deposit back
paid ahead of time but on arrival they had to pre authorize a $50 deposit on my credit card that they said wouldn’t be charged. It was pending a couple days and now they charged my account
mentally unstable neighbor screaming at invisible people at 1am, lots of other minor disturbances, got fed up and checked out while it was still dark
furniture missing cushions
wifi wouldnt work
We stayed here because it was near the Aftershock music festival. The room was the worst motel 6 ever. Drapes torn to where people could see into your room. The sheets had many, and I mean many burn holes in them. The bath towels were paper thin and the houskeeping people had very nasty attitudes. The motel was oversold and there not enough parking avaliable. On the positive side, the aircon worked well, the tv had good channel selection, there was a pancake house directly across the street and there was a dedicated pet area with bags.
Staff at this location need to have a little better customer service staff at this location were more worried about their cell phones, then welcoming customers. The room was very dusty, and the floors were very, very, very dirty half mid swept and definitely not mopped walked around barefoot. My feet turned really dark at the bottom. I’ve stayed at other motel six and definitely. This one would be the worst.
Please improve.