酒店回复: Thank you for your fantastic review! We’re delighted to hear that you had a great experience during your stay. It’s wonderful to know you enjoyed our clean, spacious rooms and the modern updates we’ve implemented.
4.0分
其他
原文
翻译提供方：Google
有蟑螂，没有微波炉
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酒店回复: ¡Gracias por tu calificación de 8/10!Solo queríamos aclarar que todas nuestras habitaciones cuentan con microondas. Si en tu caso no lo viste o no estaba, fue un error puntual y con gusto lo habríamos solucionado de inmediato si nos lo hubieras comunicado.Respecto a las cucarachas, lamentamos mucho lo ocurrido. Tenemos control de plagas de forma regular y lo que mencionas debió ser un caso aislado, que ya estamos atendiendo.Esperamos que nos des otra oportunidad y ofrecerte una mejor experiencia en tu próxima visita.
1.0分
其他
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Parking was ok. Bathtub have mold around it. Floors was dirty. I had a none smoking room but it smell like 3 people's was in the room with me smoking. And i had my newborn child with me. Never again this will be the last time i stay at this hotel.
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酒店回复: Thank you for your feedback. We're very sorry to hear about your experience. This is not the standard we aim to provide, and we take your concerns seriously. We will address these issues with our housekeeping team immediately. Your comfort and safety are important to us, and we apologize for falling short during your stay.
1.0分
商务出差
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Horrible scammers only wants cash no vistors at the rooms or they will kick you out dont clean the rooms and refuse to give more towels horrible experience they always. Changing the prices
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酒店回复: We’re sorry to hear about your experience. However, please note that for guest safety, no visitors are allowed in rooms, as clearly informed during check-in.Room service and towels are provided based on the stay duration and service policy. Rates may vary depending on booking details and availability.We appreciate your feedback and THANK YOU For staying With us.
1.0分
其他
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Mane that room was dirty and it was a soap bar in the shower. I was next door to a hoochie and about 10 of her kids that ran the hall all night! I even asked to be moved and the front desk lady was like I can’t cause she ain’t got no more rooms! I ain’t sleep non
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酒店回复: We’re sorry to hear about the condition of your room and the noise during your stay. The leftover soap and hallway disturbances are unacceptable, and we apologize for the inconvenience. Unfortunately, we were fully booked and unable to move you, but your concerns have been shared with our team to prevent this in the future
1.0分
商务出差
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This is one of the nastiest hotel rooms I have ever stayed in. The sheets were dirty with someone else’s hair in them, same with the towels, the floor was sticky everywhere, and there was a green blob near the air conditioner unit, the shower I didn’t even bother to go into because it was also sticky, no cameras inside the halls at all, remote didn’t work, there was also several loud arguments going on from other guests. The lady who was there when I checked in and the man when I checked out were nice somewhat but I felt like they had an issue with me.
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酒店回复: We're very sorry to hear about your experience. Cleanliness and guest comfort are top priorities for us, and it's clear we fell short during your stay. We appreciate your feedback and will be addressing these issues with our staff immediately. we'd like the opportunity to make things right.
1.0分
商务出差
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Had to stand outside because lobby was closed to check in. I worked a long day to find myself paying for a motel that was clearly in a very bad area. I am a female that was asked to stand outside while she checked me in. Room was pretty clean however roof was leaking when I woke up, dryer did not work neither did the coffee machine. Doors say they lock for our protection but they were not locked at all. I paid for 2 nights but did not stay the second night.. terrible neighborhood…. However I should’ve known when I found out the price for both nights.
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酒店回复: We're truly sorry to hear about your experience. Your safety and comfort are extremely important to us, and we regret that we didn’t meet your expectations. We understand how frustrating it must have been, especially after a long day. We’re addressing the issues you mentioned with our team to prevent future occurrences. Thank you for your honest feedback.
1.0分
家庭亲子
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Blanket on one bed had holes in it furniture had issues, no working telephone to call front office about blanket. One bed had no fitted sheet or cover sheet. It seems very dirty and we are not picky when traveling and staying at inexpensive hotel just for one night
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酒店回复: We're sorry to hear about the issues you experienced during your stay. This is not the standard we aim for, and we’re addressing the blanket, bedding, and phone concerns with our team. We appreciate your feedback and hope to do better next time.
5.0分
其他
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4 Star Experience 2 Star Price
This place exceeded my expectations. Large, newly refurbised room, HEATED bathroom floors, studio size frig, very well lit parking lot, friendly staff
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酒店回复: Thank you so much for your amazing review! We're thrilled to hear that we exceeded your expectations and that you enjoyed the refurbished room, heated bathroom floors, and other amenities.It's great to know our staff and well-lit parking lot also made a positive impression. We truly appreciate your kind words and hope to welcome you back soon!
2.0分
商务出差
It was dirty and nasty. Nasty couche . Dirty towels left in room for a week. The laundry room wad ok.
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酒店回复: We’re sorry to hear about the condition of your room. This is not the standard we aim for, and we’re addressing the issues with our housekeeping team. Thank you for your feedback, and we appreciate you mentioning the laundry room.
1号
我周末过生日时订了这间房间。房间很宽敞，冰箱和普通的冰箱一样。唯一美中不足的是这里没有制冰机，如果需要的话，二楼有制冰机。总的来说，这次住宿体验还是不错的。
有蟑螂，没有微波炉
Parking was ok. Bathtub have mold around it. Floors was dirty. I had a none smoking room but it smell like 3 people's was in the room with me smoking. And i had my newborn child with me. Never again this will be the last time i stay at this hotel.
Horrible scammers only wants cash no vistors at the rooms or they will kick you out dont clean the rooms and refuse to give more towels horrible experience they always. Changing the prices
Mane that room was dirty and it was a soap bar in the shower. I was next door to a hoochie and about 10 of her kids that ran the hall all night! I even asked to be moved and the front desk lady was like I can’t cause she ain’t got no more rooms! I ain’t sleep non
This is one of the nastiest hotel rooms I have ever stayed in. The sheets were dirty with someone else’s hair in them, same with the towels, the floor was sticky everywhere, and there was a green blob near the air conditioner unit, the shower I didn’t even bother to go into because it was also sticky, no cameras inside the halls at all, remote didn’t work, there was also several loud arguments going on from other guests. The lady who was there when I checked in and the man when I checked out were nice somewhat but I felt like they had an issue with me.
Had to stand outside because lobby was closed to check in. I worked a long day to find myself paying for a motel that was clearly in a very bad area. I am a female that was asked to stand outside while she checked me in. Room was pretty clean however roof was leaking when I woke up, dryer did not work neither did the coffee machine. Doors say they lock for our protection but they were not locked at all. I paid for 2 nights but did not stay the second night.. terrible neighborhood…. However I should’ve known when I found out the price for both nights.
Blanket on one bed had holes in it furniture had issues, no working telephone to call front office about blanket. One bed had no fitted sheet or cover sheet. It seems very dirty and we are not picky when traveling and staying at inexpensive hotel just for one night
4 Star Experience 2 Star Price
This place exceeded my expectations. Large, newly refurbised room, HEATED bathroom floors, studio size frig, very well lit parking lot, friendly staff
It was dirty and nasty. Nasty couche . Dirty towels left in room for a week. The laundry room wad ok.