Towles are wore out, beds are wore out with lumps, cigarette buts all over...noisy dirty surroundings. Homeless
hanging around areas......needs a serious upgrade.
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酒店回复: Dear Guest,"We’re very sorry to hear about your experience. The issues you mentioned with cleanliness, furniture, and the surroundings are unacceptable and do not reflect our standards. We will address this immediately with our team to improve the guest experience. Thank you for bringing these concerns to our attention."Sincerely, Hotel Manager
2.0分
商务出差
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if all you care about are clean sheets and a toilet this is the place for you....do not go here if you have any reasonable expectation of comfort. its cheap....you get what you pay for. floors were filthy. beds were hard. sheets were like sandpaper... and the girl at the desk needs more help. she had to clean rooms and check folks in alone. i do not recommend unless you just care about cheap...
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酒店回复: Dear Guest,We’re sorry your stay did not meet expectations. The cleanliness and comfort issues you described, as well as the staffing challenges at the front desk, are not the experience we aim to provide. Your feedback will help us address these areas and improve for future guests.Sincerely, Hotel Manager
5.0分
其他
Everything was as it should be.
I would have preferred a more comfortable chair...otherwise a great deal
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酒店回复: Dear Guest,Thank you for sharing your feedback! We’re glad to hear that you had a great stay overall and found value in your visit. We appreciate your comment about the chair and will take it into consideration for future improvements. We look forward to welcoming you back!Sincerely, Hotel Manager
4.0分
其他
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Pleasant and Clean
I always have a pleasant and quiet stay. I requested to be on the first or second floor but only the third and fourth floors have vacancy. The first floor is reserved for a transportation company.
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad you consistently enjoy a pleasant and quiet stay. We appreciate your understanding regarding floor availability and hope to accommodate your preferred floor next time.Sincerely, Hotel Manager
3.0分
家庭亲子
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I liked the convenience of the location and I liked the cleanliness of the rooms. I didn't like the low availability of rooms or the accessibility of the rooms and elevators. Very quiet.
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酒店回复: Dear Guest,Thank you for your feedback! We're glad you appreciated our convenient location and the cleanliness of the rooms. We apologize for the issues you encountered with room availability and accessibility. Your comments will help us improve. We hope to have the opportunity to serve you better in the future!Sincerely, Hotel Manager
5.0分
家庭亲子
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The renovated lobby looks really nice! Our room was cozy and they have snacks, guest laundry, and a pool on property! We were able to get to downtown Dallas fairly quickly from here. One convenient thing was they had 2 elevators on property!
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酒店回复: Dear Guest,Thank you for your kind words! We're delighted to hear you enjoyed our renovated lobby, cozy room, and the various amenities we offer, including snacks, guest laundry, and the pool. It's great that you found our location convenient for visiting downtown Dallas. We look forward to welcoming you back for another enjoyable stay!Sincerely, Hotel Manager
5.0分
其他
Very nice staff, updated property and our room was clean and fresh! Front desk was helpful with everything we needed!
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酒店回复: Dear Guest,Thank you for the lovely review! We’re thrilled to hear you enjoyed the clean, updated property and found our staff so helpful. We hope to welcome you back soon! Sincerely, Hotel Manager
5.0分
其他
Even though I was dealing with personal issues, the staff was amazing
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酒店回复: Dear Guest,Thank you for sharing this. We're truly glad our staff could offer support during a difficult time. Wishing you all the best, and we hope to welcome you back under better circumstances.Sincerely, Hotel Manager
5.0分
其他
It was quiet and I had a good stay!
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酒店回复: Dear Guest,"Thank you for your feedback! We’re glad you enjoyed a quiet and pleasant stay. We look forward to welcoming you back soon!"Sincerely, Hotel Manager
5.0分
其他
Clean room and it got plenty cold!
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad you enjoyed the clean room and that the temperature was just right. We look forward to your next stay!Sincerely, Hotel Manager
Towles are wore out, beds are wore out with lumps, cigarette buts all over...noisy dirty surroundings. Homeless
hanging around areas......needs a serious upgrade.
if all you care about are clean sheets and a toilet this is the place for you....do not go here if you have any reasonable expectation of comfort. its cheap....you get what you pay for. floors were filthy. beds were hard. sheets were like sandpaper... and the girl at the desk needs more help. she had to clean rooms and check folks in alone. i do not recommend unless you just care about cheap...
Everything was as it should be.
I would have preferred a more comfortable chair...otherwise a great deal
Pleasant and Clean
I always have a pleasant and quiet stay. I requested to be on the first or second floor but only the third and fourth floors have vacancy. The first floor is reserved for a transportation company.
I liked the convenience of the location and I liked the cleanliness of the rooms. I didn't like the low availability of rooms or the accessibility of the rooms and elevators. Very quiet.
The renovated lobby looks really nice! Our room was cozy and they have snacks, guest laundry, and a pool on property! We were able to get to downtown Dallas fairly quickly from here. One convenient thing was they had 2 elevators on property!
Very nice staff, updated property and our room was clean and fresh! Front desk was helpful with everything we needed!
Even though I was dealing with personal issues, the staff was amazing
It was quiet and I had a good stay!
Clean room and it got plenty cold!