I liked the convenience of the location and I liked the cleanliness of the rooms. I didn't like the low availability of rooms or the accessibility of the rooms and elevators. Very quiet.
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酒店回复: Dear Guest,Thank you for your feedback! We're glad you appreciated our convenient location and the cleanliness of the rooms. We apologize for the issues you encountered with room availability and accessibility. Your comments will help us improve. We hope to have the opportunity to serve you better in the future!Sincerely, Hotel Manager
5.0分
家庭亲子
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The renovated lobby looks really nice! Our room was cozy and they have snacks, guest laundry, and a pool on property! We were able to get to downtown Dallas fairly quickly from here. One convenient thing was they had 2 elevators on property!
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酒店回复: Dear Guest,Thank you for your kind words! We're delighted to hear you enjoyed our renovated lobby, cozy room, and the various amenities we offer, including snacks, guest laundry, and the pool. It's great that you found our location convenient for visiting downtown Dallas. We look forward to welcoming you back for another enjoyable stay!Sincerely, Hotel Manager
5.0分
其他
Very nice staff, updated property and our room was clean and fresh! Front desk was helpful with everything we needed!
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酒店回复: Dear Guest,Thank you for the lovely review! We’re thrilled to hear you enjoyed the clean, updated property and found our staff so helpful. We hope to welcome you back soon! Sincerely, Hotel Manager
5.0分
其他
Even though I was dealing with personal issues, the staff was amazing
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酒店回复: Dear Guest,Thank you for sharing this. We're truly glad our staff could offer support during a difficult time. Wishing you all the best, and we hope to welcome you back under better circumstances.Sincerely, Hotel Manager
1.0分
家庭亲子
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Not only did the front desk person hit on me as soon as I walked in crying because of the reason I had to even be there but the room was absolutely disgusting. Everything metal was rusted I feel like I need a tetanus shot. There was cob webs in every corner like it had just been sitting dormant for months. One bed was broken I couldn’t tell if it was the frame or the mattress so 3 of us slept on one bed. Then the cherry on top was the roaches as soon as I got up in the middle of the night to use the bathroom they were all over! I’ve worked for Motel 6 and I’ve stayed in several and this was by far the worst experience!
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酒店回复: Dear Guest,Thank you for your candid feedback. We are deeply sorry to hear about your experience and the conditions you encountered during your stay. This does not reflect our standards, and we take your concerns very seriously. We will address the issues with cleanliness, maintenance, and staff behavior immediately. Your experience is important to us, and we appreciate you bringing it to our attention. Please reach out directly so we can discuss this further and work towards a resolution.Sincerely, Hotel Manager
5.0分
其他
The rm was clean & beds r nice staff was friendly property was clean
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酒店回复: Dear Guest,Thank you for your kind words! We're delighted to hear that you found the room clean, the beds nice, and our staff friendly. We take pride in maintaining a clean property, and your feedback means a lot to us. We hope to welcome you back soon!Sincerely, Hotel Manager
5.0分
其他
Quiet place. Good Staff. I liked the cleanliness of my room!
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酒店回复: Dear Guest,Thank you for your feedback! We're delighted to hear that you enjoyed the quiet atmosphere, found our staff to be helpful, and appreciated the cleanliness of your room. Your satisfaction is our priority, and we hope to see you again soon! Take care!Sincerely, Hotel Manager
4.0分
其他
Good stay
It was good. Nothing fancy.
5.0分
朋友出游
Hot shower. Cold A/C. No complaints.
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酒店回复: Dear Guest,Thank you for your feedback! We're glad to hear you enjoyed the hot shower and cold A/C during your stay. It's great to know you had a positive experience with no complaints. We hope to welcome you back soon!Sincerely, Hotel Manager
1.0分
家庭亲子
Too much illegal activity going on.
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酒店回复: Dear Guest,Thank you for your feedback. We take reports of illegal activity very seriously and will investigate your concerns promptly. Guest safety is our top priority, and we appreciate you bringing this to our attention.Sincerely, Hotel Manager
I liked the convenience of the location and I liked the cleanliness of the rooms. I didn't like the low availability of rooms or the accessibility of the rooms and elevators. Very quiet.
The renovated lobby looks really nice! Our room was cozy and they have snacks, guest laundry, and a pool on property! We were able to get to downtown Dallas fairly quickly from here. One convenient thing was they had 2 elevators on property!
Very nice staff, updated property and our room was clean and fresh! Front desk was helpful with everything we needed!
Even though I was dealing with personal issues, the staff was amazing
Not only did the front desk person hit on me as soon as I walked in crying because of the reason I had to even be there but the room was absolutely disgusting. Everything metal was rusted I feel like I need a tetanus shot. There was cob webs in every corner like it had just been sitting dormant for months. One bed was broken I couldn’t tell if it was the frame or the mattress so 3 of us slept on one bed. Then the cherry on top was the roaches as soon as I got up in the middle of the night to use the bathroom they were all over! I’ve worked for Motel 6 and I’ve stayed in several and this was by far the worst experience!
The rm was clean & beds r nice staff was friendly property was clean
Quiet place. Good Staff. I liked the cleanliness of my room!
Good stay
It was good. Nothing fancy.
Hot shower. Cold A/C. No complaints.
Too much illegal activity going on.